DRIVUS CAR RENTAL REVIEWS IN UNITED ARAB EMIRATES

It's okay, but communication with the store was not very convenient as I couldn't use WhatsApp. However, the customer service was decent.

See above. Overall poor experience.

Worked perfectly

Drivus were very courteus and helpful. They assisted me with the traffic fines and were very considerate

Please keep great companies like Driveus on your list of preferred providers

Satisfied

Overall satisfactory. Although the store is not located at the airport, the waiting time was short—around 10 minutes. The staff proactively came to the airport and took us to the parking lot to pick up the car, which was very efficient. The only downside was receiving four traffic fines in Dubai despite driving very carefully.

Very satisfied, a great experience!

Perfect as usual - Professional behavior and friendly staff

Perfect as usual - Professional behavior and friendly staff

Professional behavior and friendly staff

Car pick-up and drop-off are excellent, BUT releasing the blocked deposit is not at a bar with the other companies, they will keep blocking the deposit in your credit card for at leat 21 days, waiting for any traffic fines or toll charges. This is unusual and I didn't face such experience with international car hire companies. So if you don't mind seeing a blocked amount in your credit card for 21 days, I highly recommend them.

Really good experience. Very courteous and responsive staff.

Good.

car booked on qeeq was Hyundai Tucson but car was provided Hyundai Creta, called DRIUS rep to explain to him the difference in size and prices which was showing on qeeq site. unfortunately DRIVUS rep kept saying no they are both same type, size and price. i disagreed with him but i had to accept the car cause i had no choices. then i raised a complain to QEEQ with the incident. still waiting for case to be resolved.

The overall service was very satisfactory, and the QEEQ platform was particularly impressive! Big thumbs up. The platform helped resolve all issues I had. I recommend downloading and registering on WhatsApp so you can contact the car delivery driver of the rental company and avoid any mishaps.