Overall satisfactory. Although the store is not located at the airport, the waiting time was short—around 10 minutes. The staff proactively came to the airport and took us to the parking lot to pick up the car, which was very efficient. The only downside was receiving four traffic fines in Dubai despite driving very carefully.
car booked on qeeq was Hyundai Tucson but car was provided Hyundai Creta, called DRIUS rep to explain to him the difference in size and prices which was showing on qeeq site. unfortunately DRIVUS rep kept saying no they are both same type, size and price. i disagreed with him but i had to accept the car cause i had no choices. then i raised a complain to QEEQ with the incident. still waiting for case to be resolved.
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