Alamo Dubai Airport (DXB) Reviews

Troy Nick

United Arab Emirates

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1 days rental

Reviewed: Wed, May 14, 2025

About Alamo: 6.0 /10

Overall, it's okay. We booked a Ford Fiesta but got a Suzuki Baleno instead. When driving on the highway at speeds above 120 km/h, the car started to feel unstable, and there were warning alerts from the vehicle itself. The full insurance cost was around 230 per day, which doesn't seem very cost-effective.

Steven Bush

United Arab Emirates

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1 days rental

Reviewed: Wed, Jul 30, 2025

About Alamo: 8.0 /10

The deposit was not refunded in a timely manner, and communication was poor.

Olive Baker

United Arab Emirates

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1 days rental

Reviewed: Wed, Feb 5, 2025

About Alamo: 10.0 /10

Very satisfied

About QEEQ: 10.0 /10

Virginia Alerander

United Arab Emirates

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1 days rental

Reviewed: Tue, May 13, 2025

About Alamo: 10.0 /10

Excellent

About QEEQ: 10.0 /10

Antonio Lancelot

United Arab Emirates

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1 days rental

Reviewed: Tue, Jan 7, 2025

About Alamo: 10.0 /10

I feel like there are not enough staff at the rental company, and the pickup location has fewer people compared to the shop next door. The rental fee and deposit are charged separately, with a deposit of 3000 dirhams, which I think is too much. Refunds take 21 days. I compared it with another company, which only charged a total of 1000 dirhams for both the rental fee and deposit.

About QEEQ: 8.0 /10

Susan Gissing

United Arab Emirates

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1 days rental

Reviewed: Tue, Feb 18, 2025

About Alamo: 10.0 /10

Satisfied overall, but it would be better if the processing time could be shorter.

About QEEQ: 10.0 /10

Drew Berkeley

United Arab Emirates

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1 days rental

Reviewed: Thu, Jan 30, 2025

About Alamo: 10.0 /10

Very satisfied.

About QEEQ: 10.0 /10

Lisa Betty

United Arab Emirates

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1 days rental

Reviewed: Thu, Feb 13, 2025

About Alamo: 8.0 /10

The overall service was good.

About QEEQ: 10.0 /10

Theresa Needham

United Arab Emirates

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1 days rental

Reviewed: Thu, Feb 13, 2025

About Alamo: 8.0 /10

The counter service was satisfactory, the car pickup service was average, and the return service was satisfactory.

About QEEQ: 8.0 /10

Alice Philip

United Arab Emirates

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1 days rental

Reviewed: Thu, Apr 3, 2025

About Alamo: 10.0 /10

The pick-up and drop-off process was quick and convenient, and the vehicle was upgraded from a subcompact car to a compact SUV.

About QEEQ: 10.0 /10

Fanny Nell

United Arab Emirates

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1 days rental

Reviewed: Sun, May 18, 2025

About Alamo: 6.0 /10

Queued for one hour to pick up the car, then waited another hour at the parking lot.

About QEEQ: 10.0 /10

Gabriel Frances

United Arab Emirates

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1 days rental

Reviewed: Sun, May 11, 2025

About Alamo: 8.0 /10

Satisfied

About QEEQ: 8.0 /10

Matt Eva

United Arab Emirates

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1 days rental

Reviewed: Sat, Mar 15, 2025

About Alamo: 6.0 /10

I booked a Ford Fusion but was given a JAC of unknown model. Strongly suspect it’s a bait-and-switch.

About QEEQ: 8.0 /10

Ibrahim said

United Arab Emirates

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7-day rental

Medium SUV | Ford Explorer or similar

Reviewed: Sat, Apr 5, 2025

About Alamo: 10.0 /10

Very good and new car

About QEEQ: 10.0 /10

Lester Melville

United Arab Emirates

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1 days rental

Reviewed: Mon, Feb 10, 2025

About Alamo: 10.0 /10

The service attitude is good, and the queue time is short.

About QEEQ: 10.0 /10

Abraham Bronte

United Arab Emirates

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1 days rental

Reviewed: Fri, May 9, 2025

About Alamo: 2.0 /10

Unreasonable charges. They claimed I violated traffic rules and deducted 1947 AED, but I was actually charged 2600 AED without explanation. They couldn't provide any reason or images for the charges.

Wordsworth Alcott

United Arab Emirates

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1 days rental

Reviewed: Fri, Jan 31, 2025

About Alamo: 10.0 /10

Since it was late (11:00 PM), there was no need to queue. The originally reserved compact car was unavailable, so they upgraded me to an SUV for free. When returning the car (9:00 AM), I noticed a long queue for pick-up, but the return process was very quick—finished within 5 minutes.

About QEEQ: 10.0 /10