The deposit was refunded instantly within the agreed time, with no hidden charges. They even gave me a free upgrade to a Lexus RX. The staff were efficient and prompt. I'll definitely choose them again next time.
The BMW 4 Series I originally booked got extended by the previous customer, so the rental company gave me a brand-new Mercedes C-Class instead. The experience was great overall, the deposit was refunded exactly on time, the staff were really friendly, and all the charges were very clear—no hidden fees or shady tricks at all.
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