CAR RENTAL REVIEWS ON AUTOSTRAD AT DUBAI AIRPORT, DXB

Pretty good.

Had to wait about 15 minutes

The staff speaks good English and is highly experienced, processing the rental very efficiently. The only issue is that the car's fuel tank is very small, it filled up with just 80 RMB, resulting in some wasted fuel.

Great service and everything was processed really quickly.

They actually offer rentals you can take into Oman, which is super convenient.

Probably because of the holidays, the wait to pick up the car was way too long.

Very satisfied!

Very satisfied and excellent.

Satisfactory

The car model provided was not the same as the one reserved, and they did not inform me at the time of pickup. Since I needed to cross the border after picking up the car, I researched extensively and found this company to be relatively convenient and capable of meeting the cross-border requirements. Overall, the experience was good, and the process was relatively efficient.

The process of handling paperwork and picking up the car was a bit slow.

Very satisfied.

Excellent

Very friendly.

The guy handling the rental paperwork was honestly something else. I booked the car for three days, and when I went to pick it up he said I had to pay three days of airport parking, a total of 654 AED. My English isn’t that bad, and I clearly saw he entered 654 on the card machine with no decimal point. I questioned it right away, and he immediately canceled the transaction and told me to check the contract, saying it was all explained online. I read it carefully and saw it should be around 50 AED. After going back and forth with him, he suddenly said it was actually 65.1 AED. I told him the 654 he said earlier really scared me. He then claimed he’d “misheard.” Come on, there’s no way I misread that number. Anyway, most of the Indian/Pakistani staff there are fine, but you really do need to stay alert. Be extra careful when renting a car. In the end I only used this one for about a day and a half, returned it early, and switched to a bigger-engine car. Gas there is only about 3–4 AED per liter, so you might as well go for a more powerful ride.

Quite satisfied, especially with the car inspection staff during pickup and return, who were very friendly and professional!

Really great overall – the counter’s right in the airport so it’s easy to find, service is super efficient and returning the car is very convenient.

The staff were clearly super friendly to QEEQ customers—it felt like running into old friends. They even smiled and said, “many Chinese come through Zuzuche.”