SAIPAN CAR RENTAL REVIEWS

Overall, it was good. They delivered the car to our hotel when we called. However, during our trip, the tire pressure dropped, and the car became unusable. We called them, and they sent another car over. When returning the car, they tried to charge us a rescue fee, which we firmly refused. The staff member handling it was an Indian gentleman, and his English was not very fluent.

吹き抜けのホテルのエントランスで受付・手続きしましたが、風が強く、何度か書類が飛ばされそうになりました。また、返却においては、キーをフロントに預けるだけだったので、車両の目視確認等もなく、後で何か請求があるのではないかと不安になりました。完了のメールはありましたが、人手不足のためか手続き等が雑の感がありました。

特にありません。

空港の前ですぐにわかりました。 深夜にも関わらず、スムーズに明るく案内をして頂けました。 車もきれいででした。楽しい旅行ができました。

値段も手ごろでした。 また、利用したいです。

【Pickup】You can call the store, and they will send a car to pick you up. Upon arrival, you fill out a basic information form, provide your passport and driver's license. Once registration is complete, the staff will use a map to explain important details, attractions, and driving routes. They will then hand you the keys and show you the car. Take a video or pictures of the car to document its condition and avoid potential disputes later. Then you're ready to go. 【Drop-off】When you return to the store, the staff will check the car. If everything is fine, they will return your deposit and the process is complete. You can also ask the store to take you back to your hotel.

The rental company often lacks staff. Initially, they gave us a faulty car, but after some negotiation, it was replaced.

Convenient pickup and drop-off right outside the airport, provided plenty of helpful tips.

よかったです。

スタッフの英語の訛りが強く聞きづらい。

The service from Alamo was excellent. The staff at the front desk were very friendly and patient. They explained everything multiple times until I understood, as I had difficulty understanding initially.

傷だらけの車でした。

24-hour service, enthusiastic staff

カウンターの方が少し日本語もできたので、楽に借りられました。

値下げプロテクターにより少し安く再予約してくれました。

Very good service, convenient, and excellent attitude.

Praise

The staff were very friendly and answered all questions.

無償アップグレードしてくれたのが嬉しかった。また、係員の対応も気持ちがよく、また使いたいと思った。

The signs are very clear.