GENEVA CAR RENTAL REVIEWS

The car was very new, the staff were friendly, and the explanations were clear.

Very satisfied

It was such an amazing experience! The staff were incredibly patient and enthusiastic. Due to personal reasons, I didn't plan my time well and then encountered a traffic jam, so I felt I might be late. I called the company in advance since, in Europe, if you delay someone's off-duty time, you typically have to pay a 50-euro fine (please take note of this!). However, the person handling both my car rental and return was so kind. Earlier, he had noticed I was a woman traveling alone and had helped carry my luggage to the car. Even when I delayed his off-duty time during the return, he waited for me in casual clothes and didn't charge me any fees. Sometimes, the kindness of strangers can be so touching. It was truly heartwarming!

The vehicle was in excellent condition! The navigation system was impressive and accurate! Picking up and returning the car was very convenient!

The service is satisfactory.

Quick and efficient

Excellent service.

The car was perfect and the staff really efficient and friendly. No problems at all.

QEEQ allowed me to get a very good price from the huge confusion of options available - so really a helpful service.

Fast service, no hidden charges, no upselling.

Good service.

Few people, new cars, high-end features.

Not bad, the overall process of renting and returning the car was quite quick.

The car rental company is pretty good and efficient. Both QEEQ and Alamo provided excellent service. However, the car we received for this trip had issues. The Renault Clio's radio suddenly turned its volume to the maximum while driving on the highway, which was incredibly loud and dangerous, and we couldn't adjust it. After several minutes, the issue disappeared when we slowed down, but we didn't dare to use the car's system for the rest of the journey.

Refused the Swiss insurance, the staff was very helpful ❤️

Very satisfied, deposit was refunded quickly.

Very satisfied

The overall service remains excellent, no upsell, and they provided a free upgrade to a hybrid car.

Very good service. Especially when we returned the car an hour late, they didn't charge us for an extra day. Originally, we reserved a Polo, but they upgraded us to a high-end EV version of the Yaris instead, which included features like lane departure warning, emergency collision avoidance, and a rearview camera. The car was also easy to drive, though on the last day the tire pressure was low, so we went to a gas station and refilled it ourselves.

Satisfied

Satisfied.