Hertz was very efficient and didn’t try to upsell insurance. They asked if I planned to travel to other countries and then apologized for not having any Mercedes available. I was offered a choice between the XC40 and BMW 3 Series, and I decided on the Volvo. It was indeed very smooth to drive.
Returned the car in Zurich, the staff checked and said everything was fine. Yet, after returning home, the bill claimed the fuel tank wasn’t full. Scam company, Europeans don't seem very credible in this case.
We booked a Ford Focus, but when picking up the car, we were told that this model was not available. Instead, we were asked to switch to the Sportage class and charged an upgrade fee of 180 francs, which I find unreasonable.
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