The reserved car model was not available, and they said they replaced it with a car of the same size. However, from the photos and actual experience, it didn't feel the same size, but there was no other option. Throughout the trip, it was difficult to store luggage. I don't think T-Cross and Golf are the same type of car.
The staff at the airport provided me with a brand-new hybrid Volkswagen Golf, with only 10km on the odometer and the scent of new leather. The VW Golf performs excellently, offering a smooth driving experience and great fuel efficiency. There were three of us in total, and the trunk accommodated one medium-sized and one small suitcase, while a medium suitcase was placed on the back seat. Europcar employees routinely ask whether insurance is needed; I informed them that I had already purchased insurance through a third-party rental platform, and they were fine with it.
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