The easiest car rental ever

If you didn't purchase full insurance from the store, you'll likely be blamed for tire and glass issues when returning the car. When picking up the car, its condition was mediocre with many scratches. I took photos for a long time but didn't get clear pictures of the glass and tires, and was ultimately forced to accept the claim of damage when returning the car.

I do like the Fiat 500, so it's a shame they've sent them back to the car lease co and now have Toyotas instead

No problem with booking.

Staff try to get as more money as they can to get you pay full insurance and cover or they give you hard time

Good service

It would be better to describe the way much clearer and from Heathrow Airport to your location, find it very difficult to locate the shuttle and the right terminal. I ended up taking the TFL buses. Also make it simple to just say that your office is actually the Holiday Inn building, rather than a door number and a street name etc... Thanks

Good customer service

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