ZAGREB CAR RENTAL REVIEWS

Everything went smoothly. There was no upselling of insurance, and although the car wasn't returned with a full tank, the fuel fee was settled on the spot. Now I'm just waiting for my deposit to be refunded.

The deposit refund was exceptionally fast.

Overall service was very satisfactory.

The overall process was convenient and fast, but the car was a bit old.

Enterprise is a great car rental company, and their pickup location is conveniently located next to a hotel.

They were very detailed with the car damages, which were many. Customers are expected to check the car in details and take photos and videos, otherwise it is very likely you will be charged with those damages when returning the car. They are very detailed and thorough with checking!

Great service and really friendly staff, plus no hidden charges at all.

Extremely satisfied, they provided a brand new car with only 800 kilometers on it, very lucky. Both pickup and drop-off were very smooth and convenient.

Very good.

Very satisfactory, thoughtful, and detail-oriented.

It's recommended to purchase domestic insurance. The insurance bought at the rental company this time was nearly twice as expensive as the platform's.

Used them for the second time now – they’re under Enterprise. They will try to upsell their own insurance. Local coverage does have its perks, especially for cross-border trips. For example, Albania doesn’t recognize the platform’s insurance, so you need to buy an extra Green Card, about €50 per day. But if you do the math, the platform’s full coverage still works out cheaper overall.

The staff was very professional and attentive.

At Zagreb Airport, they try to upsell insurance, but when you mention you've already bought it on the platform, they seem a bit unhappy but don't say much more.

When picking up the car at Zagreb Airport, we had to wait for over an hour as the previous car hadn't been returned yet. The process was fairly smooth overall. Since we didn’t buy insurance directly from the rental company, the deposit was relatively high at €3,000. The car was in decent condition, and the space was suitable for the four of us. Finally, we successfully returned the car in Belgrade.

Pretty good.