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Enterprise, Zagreb Downtown Car Rental

Enterprise 800+ ratings, 3 reviews

Zagreb, Grad Zagreb, Croatia

7.3 / 10 Good

Enterprise - Zagreb Downtown Information, Car Rental Instructions & Policies

Address

HOTEL WESTIN ZAGREB, ULICA IZIDORA KRSNJAVOGA 1, ZAGREB, 10000, HR

Telephone

+385994696338

Pick-up Instructions

Office located behind HOTEL WESTIN ZAGREB at Savska Cesta street.

Drop-off Instructions

Office located behind HOTEL WESTIN ZAGREB at Savska Cesta street.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
09:00 -12:00
08:00 -20:00
08:00 -20:00
08:00 -20:00
08:00 -20:00
08:00 -20:00
08:00 -20:00

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards(pre-authorization)
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Jaecoo 5 Ev Max

Toyota Starlet

Seat Ibiza

Renault Clio

Nissan Versa Or Similar

Smart Fortwo

Pack up ^
EUR 70030-60

Volkswagen Golf

Suzuki Ciaz Gl

Vw Taigo

Kia Stonic

Peugeot 308

Renault Captur

Hyundai I 20 Or Similaire

Expert Jumpy

Pack up ^
EUR 90030-60

Fiat 500 Cabrio

Peugeot 3008 1.5 Automatic Or Similar

Vw Virtus Tsi 10 Fiat Cronos 13

Toyota Hilux

Fiat Tipo

Pack up ^
EUR 110030-60

Fiat Talento

Vw Crafter 15m3

Volkswagen Caddy

Grand Tourneo Connect

Boxer 6 9m3

Toyota Corolla

Kia Sorento Auto 5 Doors

Iveco Daily 17m3

Peugeot 5008 5+2 Seats

Opel Combo

Skoda Octavia

Pack up ^
EUR 130030-60

Bmw 3 Series

Chevrolet Corvette Convertible Or Similar

Pack up ^
EUR 160030-60

Tesla Model Y

Bmw 520

Mercedes-benz Vito

Pack up ^
EUR 200030-60

Volvo Xc90

S Class

Renault Koleos

Pack up ^
EUR 250030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, AMEX

Visa Master DinersClub AMEX

UnionPay is not accepted.

E-voucher

A mobile voucher is accepted; a printout is not required.

Age requirements

18 - 80 years old

Young Driver Fee applies at 18 - 20 years old with charge of EUR 40 on all rental approximately.

Senior Driver Fee applies at 70 - 80 years old with charge of EUR 40 on all rental approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Croatia

Additional Extras

To be updated

Cross Border

Allowed:

Policies differ depending on which country you are traveling to.
CountriesCharges

Austria

Belgium

Bulgaria

Cyprus

Czech Republic

Denmark

Estonia

Finland

France

Show More

Austria

Belgium

Bulgaria

Cyprus

Czech Republic

Denmark

Estonia

Finland

France

Germany

Greece

Hungary

Ireland

Italy

Latvia

Lithuania

Luxembourg

Malta

Netherlands

Poland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

Switzerland

United Kingdom

EUR 40 per rental

Montenegro

Bosnia and Herzegovina

Albania

Serbia

Kosovo

North Macedonia

EUR 60 per rental

Not allowed:

Taking rental cars to the countries that are not listed in Allowed is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 600-3000 for other car models.

EUR 1440 for Kia Sorento Auto 5 Doors,

EUR 640 for Suzuki Ciaz Gl,Hyundai I 20 Or Similaire,Jaecoo 5 Ev Max,Toyota Starlet,Seat Ibiza,Renault Clio,Nissan Versa Or Similar,Smart Fortwo,

EUR 960 for Volkswagen Golf,Vw Taigo,Kia Stonic,Fiat 500 Cabrio,Peugeot 308,Renault Captur,Vw Virtus Tsi 10 Fiat Cronos 13,

EUR 1440 for Fiat Talento,Vw Crafter 15m3,Peugeot 3008 1.5 Automatic Or Similar,Toyota Hilux,Boxer 6 9m3,Expert Jumpy,Toyota Corolla,Fiat Tipo,Kia Sorento Auto 5 Doors,Iveco Daily 17m3,Peugeot 5008 5+2 Seats,Opel Combo,Skoda Octavia,

EUR 1600 for Volkswagen Caddy,Grand Tourneo Connect,Bmw 3 Series,

EUR 2400 for Renault Koleos,Tesla Model Y,Bmw 520,Mercedes-benz Vito,Volvo Xc90,Chevrolet Corvette Convertible Or Similar,

EUR 5500 for S Class,

Theft Insurance Excess differs by car model:

EUR 640 for Suzuki Ciaz Gl,Hyundai I 20 Or Similaire,Jaecoo 5 Ev Max,Toyota Starlet,Seat Ibiza,Renault Clio,Nissan Versa Or Similar,Smart Fortwo,

EUR 960 for Volkswagen Golf,Vw Taigo,Kia Stonic,Fiat 500 Cabrio,Peugeot 308,Renault Captur,Vw Virtus Tsi 10 Fiat Cronos 13,

EUR 1440 for Fiat Talento,Vw Crafter 15m3,Peugeot 3008 1.5 Automatic Or Similar,Toyota Hilux,Boxer 6 9m3,Expert Jumpy,Toyota Corolla,Fiat Tipo,Kia Sorento Auto 5 Doors,Iveco Daily 17m3,Peugeot 5008 5+2 Seats,Opel Combo,Skoda Octavia,

EUR 1600 for Volkswagen Caddy,Grand Tourneo Connect,Bmw 3 Series,

EUR 2400 for Renault Koleos,Tesla Model Y,Bmw 520,Mercedes-benz Vito,Volvo Xc90,Chevrolet Corvette Convertible Or Similar,

EUR 2400 for S Class,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

6.7 mi from Zagreb Airport

Railway Stations

0.6 mi from Glavni Kolodvor

0.6 mi from Zagreb Central Station

3.4 mi from Vrapce

Hotels

4.5 mi from Dub Apartments Zagreb

Other Landmarks

0.2 mi from Croatian State Archives In Zagreb

0.6 mi from Lotrscak Tower

0.6 mi from Zagreb Funicular

CHECK RATES
Map view of Enterprise Store Location
coordinates: 45.807024 15.96626

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 7.3 / 10 Good

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins

  • Anonymous

    Zagreb

    10 /10 Excellent

    Reviewed: Thursday, October 30, 2025

    Enterprise is a great car rental company, and their pickup location is conveniently located next to a hotel.
    Read More >

  • Harlan Law

    Zagreb

    6 /10 Average

    Reviewed: Wednesday, June 25, 2025

    Read More >

  • Abbott Nahum

    Zagreb

    10 /10 Excellent

    Reviewed: Wednesday, June 25, 2025

    The car pickup and return process was very efficient, and the service was good. No aggressive upselling of insurance.
    Read More >

  • Giles Geoffrey

    Zagreb

    4 /10 Average

    Reviewed: Monday, May 5, 2025

    Read More >

  • Ingram Matthew

    Zagreb

    6 /10 Average

    Reviewed: Monday, August 29, 2022

    Read More >

  • Venus Wells

    Zagreb

    8 /10 Very good

    Reviewed: Wednesday, July 17, 2019

    The pick-up location in Zagreb is not far from the long-distance bus station, situated under a small hotel. It felt dubious at first, with such a big company having an office there, but it's legitimate. The staff were very thorough, and the car was parked in a nearby lot. Returning the car at Zagreb Airport was convenient. The inspection staff were extremely keen, quickly spotting any scratches and setting the compensation price, which felt like a money grab. However, the process was efficient and the staff were polite.
    Read More >

More Enterprise Car Rental Locations in Zagreb

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What's the address of the rental location?

HOTEL WESTIN ZAGREB, ULICA IZIDORA KRSNJAVOGA 1, ZAGREB, 10000, HR

What is the Telephone Number?

+385994696338

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Office located behind HOTEL WESTIN ZAGREB at Savska Cesta street.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

A mobile voucher is accepted; a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

18 - 80 years old

Young Driver Fee applies at 18 - 20 years old with charge of EUR 40 on all rental approximately.

Senior Driver Fee applies at 70 - 80 years old with charge of EUR 40 on all rental approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

  • For local renters, you need to bring:

    Full driver's license issued in Croatia

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    6.7 mi from Zagreb Airport

  • Railway Stations

    0.6 mi from Glavni Kolodvor

    0.6 mi from Zagreb Central Station

    3.4 mi from Vrapce

  • Hotels

    4.5 mi from Dub Apartments Zagreb

  • Other Landmarks

    0.2 mi from Croatian State Archives In Zagreb

    0.6 mi from Lotrscak Tower

    0.6 mi from Zagreb Funicular

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