Overall okay, except the front desk tried to persuade us to buy a full tank option when a full-to-full option was clearly more convenient. Also, despite having purchased the super collision damage waiver, they still tried to sell us additional insurance, which I firmly refused. They even attempted to give us a Mazda CX-3, which was clearly a downgrade, but we rejected that as well. So everyone be cautious.
The entire rental and return process was quick and convenient. The car was in great condition, and the hybrid vehicle was very efficient and fuel-saving.
Service was excellent. The staff suggested a CA$50 prepay fuel option so I didn’t need to return the car with a full tank. Basically you pay 50 upfront and just try to use up as much gas as you can before returning it. I didn’t get it at first and the clerk explained it twice, but it turned out to be super convenient, especially since gas stations aren’t usually right next to the airport.
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