Front desk staff were super efficient – checking my license, swiping the card for the deposit, and getting all the paperwork signed was done in no time. They gave me a VW ATLAS and when I picked it up I realized it was a mid-to-large SUV from May 2026, which was such a nice surprise!
Really good experience overall. Picking up and dropping off the car was super easy and efficient — at dropoff I just parked, they scanned the car and I was done. About three hours before returning the car I asked to change the dropoff location within the same city, and they accommodated it, which saved me a lot of hassle and extra driving. No upselling, no pressure for extra insurance or anything like that.
You can scan a code to fill in your details in advance, so pickup is super fast. With a Hong Kong driver’s license you can get the car directly, no extra documents needed.
The rental company gave us a car that already had some scratches, but luckily we took a video when we picked it up, so we avoided any hassle arguing about it later. QEEQ was great too, really helpful with a very good attitude.
Paperwork was really straightforward, and since they didn’t have a Grand Cherokee at the branch, they upgraded me to a GMC instead. The car only had 120,100 km on it, basically felt like new.
Our original Jeep booking fell through, but they upgraded us to an Audi Q5 on the spot. The car was smooth, easy to drive, and felt really safe. Both pickup and drop-off were easy to find. Highly recommend this Avis location.
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