I have been using QEEQ for many years, and it is still very convenient. This time the pickup process involved a staff member with an Indian accent, which made it hard to understand. First, they tried to sell me insurance, but I told them I already had my own. They said it was different. I directly said 'no,' and then they rushed me to sign the documents impatiently. After signing, I showed the contract to QEEQ's customer service to ensure there were no hidden charges.
“Best way to see West side of Canada, the process was so straightforward”
About Avis:10.0/10
Great service very friendly and took time to step you through it
The only thing that was tricky was the wait time to have your sizable deposit returned. When on holidays it would be great if this was quicker especially when returned in a great condition. It just helps with further holiday expenses.
The pickup location was easy to find, and the car provided was a Ford, which was great to drive. The only drawback was that the car would automatically lock with the key inside, leaving us to experience roadside assistance in an area with no signal. We were quite worried at the time, but thankfully Avis staff resolved it quickly without causing too much delay to our trip.
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