Thrifty, Melbourne Airport Car Rental

3% OFF

Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Suzuki Swift
Economy
US$ 38/day
Rent a car
- Collision Damage Waiver & TP
Toyota Corolla
Compact
US$ 41/day
Rent a car
- Collision Damage Waiver & TP
Toyota Corolla Hatchback
Compact
US$ 44/day
Rent a car
- Collision Damage Waiver & TP
Mazda CX-5
Small SUV
US$ 45/day
Rent a car
- Collision Damage Waiver & TP
Kia Sportage
Small SUV
US$ 47/day
Rent a car
- Collision Damage Waiver & TP
Toyota RAV4
Small SUV
US$ 54/day
Rent a car
- Collision Damage Waiver & TP
Mazda CX-9
Medium SUV
US$ 71/day
Rent a car
- Collision Damage Waiver & TP
- Mitsubishi Pajero
  US$ 76/day
- Mitsubishi Montero Sport
  US$ 76/day
- Ford Ranger
  US$ 80/day
Show other 35
Fold up
- Thrifty Melbourne Airport(MEL) Toyota Prado Rental
  US$ 81/day
- Thrifty Melbourne Airport(MEL) Ford Mustang GT Rental
  US$ 101/day
- Thrifty Melbourne Airport(MEL) Ford Mustang Rental
  US$ 103/day
- Thrifty Melbourne Airport(MEL) Kia Carnival Rental
  US$ 112/day
- Thrifty Melbourne Airport(MEL) Hyundai Imax Rental
  US$ 112/day

Thrifty - Melbourne Airport Information, Car Rental Instructions & Policies

Address

ARRIVAL DRIVE,TULLAMARINE,VI,3045,AU

Telephone

+61136139

Pick-up Instructions

The Thrifty - Melbourne Airport car rental location is in terminal

You can walk to the counter of Thrifty - Melbourne Airport car rental.

The rental office is located on the ground level of the ParkRoyal Hotel, opposite Terminals T1, T2, and T3, behind the large Melbourne sign. If you arrive at Terminal T4, make your way outside to Terminal T3 to cross the road . Please proceed to the office to complete your rental contract.

Drop-off Instructions

When approaching the airport area, follow the road signs marked "Car Rental Returns." After passing through the center road traffic light, keep right and watch for overhead signs indicating "Car Rental Returns" at the entrance. Enter through the Car Rental Return car park entrance. Follow the rental company logo to the designated return area. Google map link: https://maps.app.goo.gl/LDVHwiWde2t9qsET6

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -01:00 06:00 -23:59	00:00 -01:00 06:00 -23:59	07:00 -22:00	07:00 -23:59	00:00 -01:00 06:00 -23:59	00:00 -01:00 06:00 -23:59	00:00 -01:00 06:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 25 years old with charge of AUD 25 - 42.59827 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

AUD 5.5/day

capped at AUD 27.5

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

AUD 19/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

AUD 24.2/day

capped at AUD 96.8

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AUD 24.2/day

capped at AUD 96.8

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

AUD 24.2/day

capped at AUD 96.8

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Churchill Island, Phillip Island, Mornington Peninsula, Kangaroo Island

Thrifty will allow the vehicles to be taken to Bruny Island provided you pick up from certain branch. Such as Sydney Airport，Hobart Airport, Hobart City,Adelaide Downtown, Launceston Airport and Launceston City. Please confirm the surcharges with supplier. Customer should be liable for all the damage when transiting the cars. The vehicle insurance deductible may be adjusted,please consult the counter staff for details.

Must-not:

Taking rental cars to following islands is not allowed：
Rottnest Island, Fitzroy Island, Mornington Island, Mariah Island, Magnetic Island, Fraser Island

Excess

Collision Damage Waiver Excess differs by car model:

AUD 4000-5500 for other car models.

EUR 1540 for Mitsubishi Pajero,

AUD 0 for Kia Cerato,Toyota Corolla,Volkswagen T Cross,Toyota Cross Hybrid,Chevrolet Tracker,Kia Stonic,Pallet Gates Dropsides-diesel,Cubic Metre Van,Fiat Talento,Renault Master 10m3,Volkswagen Golf Gti,Ds Ds3,Volkswagen Golf Gti,Toyota Yaris,Toyota Yaris,Kia Rio,Peugeot 208,Mystery Vehicle,Bmw 3 Series Hybrid,Skoda Octavia,Toyota Kluger Hybrid,Audi Q5 Hybride,Mitsubishi Pajero Sport,Toyota Prado,Ldv Delivery 9,Van W Lift,Fiat Ducato,Cab Tray-diesel,Tray Ute,Dual Cab 4wd--4wd,Dual Cab Landcruiser-diesel-4wd,Volkswagen Multivan,Metre Tipper Truck-diesel,Kia Carnival,Toyota Corolla Cross 20 Jeep Compass T270 13 Tb,Audi Q7,Pallet Curtainsider Lift-diesel,Cubic Metre Curtainsider,4wd Lid Canopy-4wd,Mercedes V-class,Hilux Sw4 Trailblazer,

AUD 5500 for Chevrolet Lacetti,

AUD 5500 for Kia Cerato,

AUD 5500 for Toyota Corolla,

AUD 5500 for Volkswagen T Cross,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Chevrolet Tracker,

AUD 6001 for Kia Stonic,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Fiat Talento,

AUD 0 for Renault Master 10m3,

AUD 0 for Volkswagen Golf Gti,

AUD 6001 for Ds Ds3,

AUD 7900 for Volkswagen Golf Gti,

AUD 0 for Toyota Yaris,

AUD 0 for Kia Rio,

AUD 5500 for Peugeot 208,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Bmw 3 Series Hybrid,

AUD 5500 for Skoda Octavia,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Audi Q5 Hybride,

AUD 6001 for Mitsubishi Pajero Sport,

AUD 0 for Toyota Prado,

AUD 0 for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD 0 for Fiat Ducato,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Volkswagen Multivan,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Audi Q7,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V-class,

AUD 5500 for Hilux Sw4 Trailblazer,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Opel Grandland,

AUD 5500 for Vauxhall Grandland X,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Iveco Daily,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Bmw 1 Series,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

AUD 0 for Cubic Meter Van,

AUD 0 for Clio Cargo Van,

AUD 0 for 25 Seat Bus,

AUD 0 for Audi A4,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 0 for Metre Truck Lift,

AUD 0 for Toyota Hilux,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Kia Carnival,

AUD 5500 for C Class,

AUD 6001 for Ford Expedition,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for D5 Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Hyundai I30,

AUD 5500 for Mazda 6,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Mercedes Vito L1h1 5m³ O Similar,

AUD 0 for Iveco Daily 12m3,

AUD 0 for Dual Cab-4wd,

AUD 0 for Mercedes-benz Vito 9-sitzer,

AUD 0 for Standard,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado-4wd,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Special,

AUD 6001 for Toyota Hiace,

AUD 0 for Ford Transit Custom,

AUD 6001 for Mystery Vehicle Commercial,

Theft Insurance Excess differs by car model:

AUD 4000-5500 for other car models.

EUR 1540 for Mitsubishi Pajero,

AUD 0 for Chevrolet Lacetti,

AUD 5500 for Kia Cerato,

AUD 5500 for Toyota Corolla,

AUD 5500 for Volkswagen T Cross,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Chevrolet Tracker,

AUD 6001 for Kia Stonic,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Fiat Talento,

AUD 0 for Renault Master 10m3,

AUD 0 for Volkswagen Golf Gti,

AUD 6001 for Ds Ds3,

AUD 7900 for Volkswagen Golf Gti,

AUD 0 for Toyota Yaris,

AUD 0 for Kia Rio,

AUD 5500 for Peugeot 208,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Bmw 3 Series Hybrid,

AUD 5500 for Skoda Octavia,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Audi Q5 Hybride,

AUD 6001 for Mitsubishi Pajero Sport,

AUD 0 for Toyota Prado,

AUD 0 for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD 0 for Fiat Ducato,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Volkswagen Multivan,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Audi Q7,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V-class,

AUD 5500 for Hilux Sw4 Trailblazer,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Opel Grandland,

AUD 5500 for Vauxhall Grandland X,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Iveco Daily,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Bmw 1 Series,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

AUD 0 for Cubic Meter Van,

AUD 0 for Clio Cargo Van,

AUD 0 for 25 Seat Bus,

AUD 0 for Audi A4,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 0 for Metre Truck Lift,

AUD 0 for Toyota Hilux,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Kia Carnival,

AUD 5500 for C Class,

AUD 6001 for Ford Expedition,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for D5 Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Hyundai I30,

AUD 5500 for Mazda 6,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Mercedes Vito L1h1 5m³ O Similar,

AUD 0 for Iveco Daily 12m3,

AUD 0 for Dual Cab-4wd,

AUD 0 for Mercedes-benz Vito 9-sitzer,

AUD 0 for Standard,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado-4wd,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Special,

AUD 6001 for Toyota Hiace,

AUD 0 for Ford Transit Custom,

AUD 6001 for Mystery Vehicle Commercial,

Third Party Liability Insurance Excess differs by car model:

AUD 0 for other car models.

AUD 5500 for Kia Cerato,

AUD 5500 for Toyota Corolla,

AUD 5500 for Volkswagen T Cross,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Chevrolet Tracker,

AUD 6001 for Kia Stonic,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Fiat Talento,

AUD 0 for Renault Master 10m3,

AUD 0 for Volkswagen Golf Gti,

AUD 6001 for Ds Ds3,

AUD 7900 for Volkswagen Golf Gti,

AUD 0 for Toyota Yaris,

AUD 0 for Kia Rio,

AUD 5500 for Peugeot 208,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Bmw 3 Series Hybrid,

AUD 5500 for Skoda Octavia,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Audi Q5 Hybride,

AUD 6001 for Mitsubishi Pajero Sport,

AUD 0 for Toyota Prado,

AUD 0 for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD 0 for Fiat Ducato,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Volkswagen Multivan,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Audi Q7,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V-class,

AUD 5500 for Hilux Sw4 Trailblazer,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Opel Grandland,

AUD 5500 for Vauxhall Grandland X,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Iveco Daily,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Bmw 1 Series,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

AUD 0 for Cubic Meter Van,

AUD 0 for Clio Cargo Van,

AUD 0 for 25 Seat Bus,

AUD 0 for Audi A4,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Mitsubishi Pajero,

AUD 0 for Metre Truck Lift,

AUD 0 for Toyota Hilux,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Kia Carnival,

AUD 5500 for C Class,

AUD 6001 for Ford Expedition,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for D5 Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Hyundai I30,

AUD 5500 for Mazda 6,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Mercedes Vito L1h1 5m³ O Similar,

AUD 0 for Iveco Daily 12m3,

AUD 0 for Dual Cab-4wd,

AUD 0 for Mercedes-benz Vito 9-sitzer,

AUD 0 for Standard,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado-4wd,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Special,

AUD 6001 for Toyota Hiace,

AUD 0 for Ford Transit Custom,

AUD 6001 for Mystery Vehicle Commercial,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from Melbourne Airport

4.6 mi from Essendon Airport

11.9 mi from Melbourne City Heliport

Railway Stations

11.4 mi from Flagstaff Train Station

11.5 mi from Southern Cross Station

11.9 mi from Parliament Train Station

Hotels

Nearby PARKROYAL Melbourne Airport

0.2 mi from ibis budget Melbourne Airport

0.2 mi from Holiday Inn Melbourne Airport

Other Landmarks

12 mi from Federation Square

FIND ME A CHEAP RENTAL

Map view of Thrifty Store Location

coordinates: -37.670515 144.850297

Location Images

Thrifty-Melbourne Airport-34237-telegraph

The Sign

Thrifty-Melbourne Airport-34237-pickup_guide

Pickup Sign

Guest Reviews

Total points： 7.8 / 10 Good

Vehicle condition: 0.7
Vehicle cleanliness: 0.3
Spaciousness: 0.3
Counter staff: 0.7
Pick-up location: 0.3
Drop-off location: 0.3
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

C.Wong
Melbourne
8 /10 Very good
Reviewed: Friday, June 20, 2025
THe pick up time was 7am but others opened way earlier. They should consider at least 6am to suit the customer timing.
Read More >
Michelle
Melbourne
2 /10 Poor
Reviewed: Friday, June 20, 2025
They asked us to buy additional insurance and a full tank of fuel, but didn't clearly explain when we were signing and paying. We only found out from the credit card bill after returning home. Very frustrating.
Read More >
Ives Barton
Melbourne
6 /10 Average
Reviewed: Friday, June 20, 2025
There was no mention of this during the booking. It wasn't until I saw the charge on my credit card statement that I found out about an extra fee of around 100 yuan. After 10 days of inquiry, the car rental company claimed it was a special location pickup fee. They couldn't explain what constitutes a special location. I picked up the car at the airport, which I guess is pretty special! It feels unfair, even though the amount isn’t much, it's still frustrating. Seems like I need to understand the rules better next time.
Read More >
Gregary Mansfield
Melbourne
8 /10 Very good
Reviewed: Friday, June 20, 2025
The staff were very friendly and politely asked if I needed additional insurance.
Read More >
Rosalind Black
Melbourne
2 /10 Poor
Reviewed: Friday, June 20, 2025
There were issues with overcharging and unauthorized fees during both pick-up and drop-off. When picking up the car, they claimed we hadn't paid the one-way rental fee and demanded an immediate payment of AUD 230.52 to proceed. Half an hour after returning the car at Adelaide airport, an additional charge of AUD 34.16 was inexplicably made to our credit card.
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Wright Jasper
Melbourne
8 /10 Very good
Reviewed: Friday, June 20, 2025
Very good
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Willie Emmie
Melbourne
8 /10 Very good
Reviewed: Friday, June 20, 2025
The car key battery was low, and after visiting a tourist spot, the car wouldn't start. I had to call for assistance. Fortunately, it started again during the call, but I was afraid to turn it off halfway through. The next day, I bought a button battery for $15 and fixed it myself.
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Cornelia Elizabeth
Melbourne
10 /10 Excellent
Reviewed: Friday, June 20, 2025
Very satisfied, both picking up and returning the car were very convenient.
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Dave Winifred
Melbourne
10 /10 Excellent
Reviewed: Friday, June 20, 2025
The service was quite good.
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Cornelia Palmer
Melbourne
10 /10 Excellent
Reviewed: Friday, June 20, 2025
Once you exit the terminal, follow the signs to find the store. There are many people, and you will need to wait in line. You should be able to communicate in English.
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Janet Webster
Melbourne
10 /10 Excellent
Reviewed: Friday, June 20, 2025
Very satisfied, the company even gave me a free upgrade to a RAV4. The car was very new, with only 6000 kilometers on it. It performed excellently.
Read More >
Pamela Crofts
Melbourne
10 /10 Excellent
Reviewed: Friday, June 20, 2025
Great value for money, excellent service. Easy pickup and drop-off.
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Beryl Wollaston
Melbourne
6 /10 Average
Reviewed: Friday, June 20, 2025
Average
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Eileen Eveline
Melbourne
10 /10 Excellent
Reviewed: Friday, June 20, 2025
Very satisfied
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Diana Coverdale
Melbourne
6 /10 Average
Reviewed: Friday, June 20, 2025
The car model was downgraded, and I ended up with a Hyundai Reina.
Read More >
Viola Patience
Melbourne
2 /10 Poor
Reviewed: Friday, June 20, 2025
Did not provide the car as per the contract and charged an extra 375 AUD for a different car.
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Pamela Crofts
Melbourne
10 /10 Excellent
Reviewed: Friday, June 20, 2025
Very easy to find, the stores all have Hertz's yellow signs. The previous blue ones seem to be out of business.
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c.mcgrath
Melbourne
10 /10 Excellent
Reviewed: Friday, June 20, 2025
Best experience ever super easy process excellent staff excellent service and great vehicle top marks all round
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Arlen Tracy
Melbourne
10 /10 Excellent
Reviewed: Friday, June 20, 2025
Very good and professional.
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May Juliana
Melbourne
2 /10 Poor
Reviewed: Friday, June 20, 2025
The app initially showed a rental price of 380 AUD, but when I got there, they asked for 480 AUD, and with insurance, the total was 700 AUD. It's ridiculous. The rental car had a trunk full of rotten tomatoes—I have no idea why. The pickup truck used for car washing wasn't cleaned properly either. Inside the car, there were cigarette ash and a strong smell of smoke. Terrible experience!
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Mandel Rebecca
Melbourne
10 /10 Excellent
Reviewed: Friday, June 20, 2025
They promote toll services. Since it's my second time in Melbourne, I was able to plan my route to avoid toll roads, saving some money.
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Prima Maltz
Melbourne
10 /10 Excellent
Reviewed: Friday, June 20, 2025
Straightforward and simple. I mentioned to the lady at the counter that we were five adults and one child, and asked her to make sure it was a seven-seater car. She asked about our luggage, and I said two large bags, one small bag, and a stroller. She hesitated for a moment and then said she'd upgrade us to a Land Cruiser for free.
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Joy Julian
Melbourne
10 /10 Excellent
Reviewed: Friday, June 20, 2025
Very suitable
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Blake Morton
Melbourne
10 /10 Excellent
Reviewed: Friday, June 20, 2025
Overall very satisfied, the car is quite new with 25,000 kilometers.
Read More >