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ACE Rental Cars, Ace Melbourne Car Rental

ACE Rental Cars 600+ ratings, 5 reviews

Melbourne, Victoria, Australia

9.6 / 10 Excellent

ACE Rental Cars - Ace Melbourne Information, Car Rental Instructions & Policies

Address

16 TARMAC DRIVE,TULLAMARINE,VI,3043,AU

Telephone

+611800620408 / +61383128400

Pick-up Instructions

The ACE Rental Cars - Ace Melbourne car rental location is located out of the airport

Customers at Melbourne airport get free transfers to Ace via airport parking shuttles during the operation hours,the final shuttle departs the location 30 minutes before closing daily. CUSTOMERS ARRIVING AT AIRPORT: Call 1800 620 408 to arrange a pickup after collecting your luggage. Or you can click this site request shuttle bus:https://shuttle.acerentalcars.com.au/en/rider/login Vehicle Hire Collection at Melbourne International and Domestic Airport Exit the terminal building and cross two lanes of traffic until you reach the brown coloured ‘Hotel and Off Airport Parking’ shuttle bus collection lane Please wait for the courtesy Ace shuttle. You will be transferred to our office for vehicle collection

Drop-off Instructions

Shuttle service to domestic and international terminals during the operating hours. DEPARTING FLIGHTS Allow an additional 30 minutes prior to flight check-in time for vehicle return & transfer to terminal.After-hours arrangements can be made, the customer must contact the location 48hours before pickup, a $50 surcharge will apply.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -17:00
07:30 -17:00
07:30 -17:00
07:30 -17:00
07:30 -19:00
07:30 -19:00
07:30 -19:00

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards(pre-authorization)
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Applicable to all car types, incl. Compact, SUV, Economy, Mini and more.

Pack up ^
AUD 200-50015-30

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master

Visa Master

E-voucher

A mobile voucher is accepted; a printout is not required.

Age requirements

18 - 100 years old

Young Driver Fee applies at 18 - 20 years old with charge of AUD 9 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

If you are a local renter, you may be required to present a utility bill within 3 months for checking.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking the rental car to the following islands is allowed and free of charge:
Mornington Peninsula, Phillip Island, Churchill Island
Please use the bridge to reach this location; vehicles are not permitted on the ferry.

Conditional:

Policies vary by islands:
Bruny Island
Bookings pick-up in Tasmania are permitted to travel to Bruny Island. Driving is only allowed on sealed (e.g. concrete, asphalt) roads. Any damage to the vehicle caused by driving on unsealed roads will result in an increase to the excess on your booking.

Not allowed:

Taking the rental car to the following islands is not allowed：
Fraser Island, Magnetic Island, Rottnest Island
Island is not allowed to use ferries, customers can only travel to the island by overland Bridges.

Excess

Collision Damage Waiver Excess differs by car model:

AUD 5900 for other car models.

AUD 7900 for Toyota Corolla Gr,

AUD 7900 for Ford Mustang Gt,

AUD 7900 for Audi Sq5 Inc,

Theft Insurance Excess differs by car model:

AUD 1500 for other car models.

AUD 7900 for Toyota Corolla Gr,

AUD 7900 for Ford Mustang Gt,

AUD 7900 for Audi Sq5 Inc,

Third Party Liability Insurance Excess differs by car model:

AUD 5900 for other car models.

AUD 7900 for Toyota Corolla Gr,

AUD 7900 for Ford Mustang Gt,

AUD 7900 for Audi Sq5 Inc,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.4 mi from Melbourne Airport

2.7 mi from Essendon Airport

10 mi from Melbourne City Heliport

Railway Stations

2.4 mi from Jacana

2.6 mi from Glenroy

2.7 mi from Broadmeadows

Hotels

0.7 mi from Ciloms Airport Lodge

1.1 mi from Quest Melbourne Airport

1.8 mi from ibis budget Melbourne Airport

Other Landmarks

8.6 mi from Liberty Church

10.1 mi from Federation Square

CHECK RATES
Map view of ACE Rental Cars Store Location
coordinates: -37.693037 144.872312

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 9.6 / 10 Excellent

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins

  • Anonymous

    Melbourne

    8 /10 Very good

    Reviewed: Friday, October 9, 2026

    Overall it was fine, but the explanations felt a bit too brief, and the insurance cost changed again when we returned the car after already paying.
    Read More >

  • Anonymous

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, August 23, 2026

    Pickup and drop-off were right on time.
    Read More >

  • Anonymous

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, April 16, 2026

    Pretty good overall.
    Read More >

  • Anonymous

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, February 25, 2026

    Really great.
    Read More >

  • Anonymous

    Melbourne

    10 /10 Excellent

    Reviewed: Thursday, February 19, 2026

    My friend had an issue with his credit card and the rental company handled it really kindly— they even switched us into an 8-seater to sort everything out.
    Read More >

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What's the address of the rental location?

16 TARMAC DRIVE,TULLAMARINE,VI,3043,AU

What is the Telephone Number?

+611800620408/ +61383128400

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Shuttle service to domestic and international terminals during the operating hours. DEPARTING FLIGHTS Allow an additional 30 minutes prior to flight check-in time for vehicle return & transfer to terminal.After-hours arrangements can be made, the customer must contact the location 48hours before pickup, a $50 surcharge will apply.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

A mobile voucher is accepted; a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

18 - 100 years old

Young Driver Fee applies at 18 - 20 years old with charge of AUD 9 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original driving licence + NAATI Translation

    The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

    If you are a local renter, you may be required to present a utility bill within 3 months for checking.

  • For local renters, you need to bring:

    Full driver's license issued in Australia

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    2.4 mi from Melbourne Airport

    2.7 mi from Essendon Airport

    10 mi from Melbourne City Heliport

  • Railway Stations

    2.4 mi from Jacana

    2.6 mi from Glenroy

    2.7 mi from Broadmeadows

  • Hotels

    0.7 mi from Ciloms Airport Lodge

    1.1 mi from Quest Melbourne Airport

    1.8 mi from ibis budget Melbourne Airport

  • Other Landmarks

    8.6 mi from Liberty Church

    10.1 mi from Federation Square

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