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+1-8007618913
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+1-2897685366
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+44-2035140670
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+81 3-4578-4029
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+54-2657459025
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+56-226665927
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+57-6017940262
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+52-7449800692
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+64-99508740
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+51-17009061
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+41-445514539
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+66-25088458
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+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
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+49 6107 6353100
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+86-1089171020
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00308 491 0209
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+1-8007618913
Live chat Email us Service Code: 4345476263
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Hertz, Melbourne Airport Car Rental

Hertz 6000+ ratings, 137 reviews

Melbourne, Victoria, Australia

8.1 / 10 Very good

Hertz - Melbourne Airport Information, Car Rental Instructions & Policies

Address

ARRIVAL DRIVE,TULLAMARINE,VI,3045,AU

Telephone

0383129590 / +61 3 9338 4044

Pick-up Instructions

The Hertz - Melbourne Airport car rental location is in terminal

You can walk to the counter of Hertz - Melbourne Airport car rental.

The rental office is located on the ground level of the ParkRoyal Hotel, opposite Terminals T1, T2, and T3, behind the large Melbourne sign. If you arrive at Terminal T4, make your way outside to Terminal T3 to cross the road . Please proceed to the office to complete your rental contract.

Drop-off Instructions

When approaching the airport area, follow the road signs marked "Car Rental Returns." After passing through the center road traffic light, keep right and watch for overhead signs indicating "Car Rental Returns" at the entrance. Enter through the Car Rental Return car park entrance. Follow the rental company logo to the designated return area. Google map link: https://maps.app.goo.gl/LDVHwiWde2t9qsET6

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -23:59
00:00 -01:00
06:00 -23:59
00:00 -01:00
06:00 -23:59
00:00 -01:00
06:00 -23:59
00:00 -01:00
06:00 -23:59
00:00 -01:00
06:00 -23:59
07:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Jeep Liberty

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
AUD 19/day
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
USD 5.50/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
AUD 22/day
capped at AUD 88
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AUD 22/day
capped at AUD 88
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
AUD 22/day
capped at AUD 88

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Phillip Island, Kangaroo Island, Churchill Island, Mornington Island, Mornington Peninsula
Customer can take the vehicle on a Ferry to Kangaroo Island. Any damage happens to vehicle while the car is on a ferry, customer is fully responsible up to the full value of the car. *If you rent a car in Western Australia, you are not allowed to drive out of this state.

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Gove Peninsula, Tasmania, North Stradbroke Island
Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.There is no insurance cover in Bruny Island. Hertz will allow Customers to take the vehicle to Bruny Island, however they will be liable for any damage to the vehicle up to the Accident Damage Excess (ADE) amount per incident. Please refer to the Hertz Australia T&C’s for full details *If you rent a car in Western Australia, you are not allowed to drive out of this state.

Must-not:

Taking rental cars to following islands is not allowed:
Magnetic Island, Groote Eylandt, Rottnest Island, Tiwi Island, Fraser Island, Moreton Island, South Stradbroke Island, Mariah Island, Hamilton Island, Hayman Island, DayDream Island, Griffiths Island, Barnard Islands, Long Island, Prince of Wales Island, Entrance Island, Horn Island, Hammond Island, Barrow Island, Great Keppel Island

Excess

Collision Damage Waiver Excess differs by car model:

AUD 7000-8700 for other car models.

AUD 5500 for Toyota Corolla Quest,

AUD 5500 for Chevrolet Beat,

AUD 5500 for Fiat Egea,

AUD 5500 for Toyota Aqua Gps,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Nissan Qashqai,

AUD 6001 for Mg Hs,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Fiat Doblo Cargo 3.5m³ O Similar,

AUD 0 for Nissan Townstar Van,

AUD 0 for Volkswagen Golf Gti,

AUD 6001 for Ds Ds3,

AUD 7900 for Volkswagen Golf Gti,

AUD 0 for Mg Mg3 1.5 A/t,

AUD 0 for Kia Rio,

AUD 0 for Fiat Argo 10,

AUD 5500 for Toyota Yaris,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid,

AUD 5500 for Toyota Corolla,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Kia Sorrento,

AUD 6001 for Mitsubishi Pajero Sport,

AUD 0 for Toyota Prado,

AUD 0 for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD 0 for Fiat Ducato,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Volkswagen Sharan,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Audi Q7,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V-class,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Mercedes A Class,

AUD 5500 for Rav 4 Hybrid,

AUD 5500 for Ford Kuga,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Iveco Daily,

AUD 6001 for Toyota Hilux-double,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 6001 for I5 Toyota Bz4x,

AUD 5500 for Bmw 1 Series,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for Audi Sq5 Inc,

AUD 0 for Cubic Meter Van,

AUD 0 for Peugeot Partner,

AUD 0 for Chevrolet Van Express 15 Pax,

AUD 0 for Toyota Camry,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Mercedes Glc 4x4--4wd,

AUD 0 for Metre Truck Lift,

AUD 0 for Toyota Hilux,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for 12 Seat Bus,

AUD 5500 for Audi A6,

AUD 6001 for Es 250 Ex,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid,

AUD 5500 for Renault Talisman,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Ford Transit,

AUD 0 for Iveco Daily 12m3,

AUD 0 for Dual Cab-4wd,

AUD 0 for Opel Vivaro,

AUD 0 for Vw Passat,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado-4wd,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Special,

AUD 6001 for Mystery Vehicle Commercial,

Theft Insurance Excess differs by car model:

AUD 5900-7900 for other car models.

AUD 5500 for Toyota Corolla Quest,

AUD 5500 for Chevrolet Beat,

AUD 5500 for Fiat Egea,

AUD 5500 for Toyota Aqua Gps,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Nissan Qashqai,

AUD 6001 for Mg Hs,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Fiat Doblo Cargo 3.5m³ O Similar,

AUD 0 for Nissan Townstar Van,

AUD 0 for Volkswagen Golf Gti,

AUD 6001 for Ds Ds3,

AUD 7900 for Volkswagen Golf Gti,

AUD 0 for Mg Mg3 1.5 A/t,

AUD 0 for Kia Rio,

AUD 0 for Fiat Argo 10,

AUD 5500 for Toyota Yaris,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid,

AUD 5500 for Toyota Corolla,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Kia Sorrento,

AUD 6001 for Mitsubishi Pajero Sport,

AUD 0 for Toyota Prado,

AUD 0 for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD 0 for Fiat Ducato,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Volkswagen Sharan,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Audi Q7,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V-class,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Mercedes A Class,

AUD 5500 for Rav 4 Hybrid,

AUD 5500 for Ford Kuga,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Iveco Daily,

AUD 6001 for Toyota Hilux-double,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 6001 for I5 Toyota Bz4x,

AUD 5500 for Bmw 1 Series,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for Audi Sq5 Inc,

AUD 0 for Cubic Meter Van,

AUD 0 for Peugeot Partner,

AUD 0 for Chevrolet Van Express 15 Pax,

AUD 0 for Toyota Camry,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Mercedes Glc 4x4--4wd,

AUD 0 for Metre Truck Lift,

AUD 0 for Toyota Hilux,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for 12 Seat Bus,

AUD 5500 for Audi A6,

AUD 6001 for Es 250 Ex,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid,

AUD 5500 for Renault Talisman,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Ford Transit,

AUD 0 for Iveco Daily 12m3,

AUD 0 for Dual Cab-4wd,

AUD 0 for Opel Vivaro,

AUD 0 for Vw Passat,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado-4wd,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Special,

AUD 6001 for Mystery Vehicle Commercial,

Third Party Liability Insurance Excess differs by car model:

AUD 5900-7900 for other car models.

AUD 5500 for Toyota Corolla Quest,

AUD 5500 for Chevrolet Beat,

AUD 5500 for Fiat Egea,

AUD 5500 for Toyota Aqua Gps,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Nissan Qashqai,

AUD 6001 for Mg Hs,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Fiat Doblo Cargo 3.5m³ O Similar,

AUD 0 for Nissan Townstar Van,

AUD 0 for Volkswagen Golf Gti,

AUD 6001 for Ds Ds3,

AUD 7900 for Volkswagen Golf Gti,

AUD 0 for Mg Mg3 1.5 A/t,

AUD 0 for Kia Rio,

AUD 0 for Fiat Argo 10,

AUD 5500 for Toyota Yaris,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid,

AUD 5500 for Toyota Corolla,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Kia Sorrento,

AUD 6001 for Mitsubishi Pajero Sport,

AUD 0 for Toyota Prado,

AUD 0 for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD 0 for Fiat Ducato,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Volkswagen Sharan,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Audi Q7,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V-class,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Mercedes A Class,

AUD 5500 for Rav 4 Hybrid,

AUD 5500 for Ford Kuga,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Iveco Daily,

AUD 6001 for Toyota Hilux-double,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 6001 for I5 Toyota Bz4x,

AUD 5500 for Bmw 1 Series,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for Audi Sq5 Inc,

AUD 0 for Cubic Meter Van,

AUD 0 for Peugeot Partner,

AUD 0 for Chevrolet Van Express 15 Pax,

AUD 0 for Toyota Camry,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Mercedes Glc 4x4--4wd,

AUD 0 for Metre Truck Lift,

AUD 0 for Toyota Hilux,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for 12 Seat Bus,

AUD 5500 for Audi A6,

AUD 6001 for Es 250 Ex,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid,

AUD 5500 for Renault Talisman,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Ford Transit,

AUD 0 for Iveco Daily 12m3,

AUD 0 for Dual Cab-4wd,

AUD 0 for Opel Vivaro,

AUD 0 for Vw Passat,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado-4wd,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Special,

AUD 6001 for Mystery Vehicle Commercial,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from Melbourne Airport

4.6 mi from Essendon Airport

11.9 mi from Melbourne City Heliport

Railway Stations

11.4 mi from Flagstaff Train Station

11.5 mi from Southern Cross Station

11.9 mi from Parliament Train Station

Hotels

Nearby PARKROYAL Melbourne Airport

0.2 mi from ibis budget Melbourne Airport

0.2 mi from Holiday Inn Melbourne Airport

Other Landmarks

12 mi from Federation Square

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: -37.670515 144.850297

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.1 / 10 Very good

  • Vehicle condition: 0.5
  • Vehicle cleanliness: 0.5
  • Spaciousness: 0.5
  • Counter staff: 0.5
  • Pick-up location: 0.5
  • Drop-off location: 0.5
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • Danny

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Like: Having not rented a car for a long time this was such a pleasure to go to the counter and get the car no worries!
    Dislike: Nothing really. Very satisfied customer.
    Read More >
  • S.BIN ISMAIL

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Like: The car itself and staff
    Read More >
  • C.Lee

    Melbourne

    9.6 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Dislike: The vehicle needs balancing and alignment.
    Read More >
  • M.ilham

    Melbourne

    9.8 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Like: the car's are excellent...
    Dislike: nothing
    Read More >
  • E.Priady

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Like: The car was excellent and new
    Dislike: Everything was ok
    Read More >
  • H.Silwanes

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Great service
    Read More >
  • Sunil Agarwal

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The car offered to us was really comfortable and made our entire trip really memorable
    Read More >
  • C.Lau

    Melbourne

    9.3 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    we have upgrade to Passat wagon, nice and comfortable drive experience
    Read More >
  • Y.Hao

    Melbourne

    8.3 /10 Very good

    Reviewed: Sunday, September 21, 2025

    double charge
    Read More >
  • Chan

    Melbourne

    9.7 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    smooth check-in, car in good condition
    Read More >
  • Merlin Pearson

    Melbourne

    4 /10 Average

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Betty Roosevelt

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Professional service with no extra sales pitches
    Read More >
  • Frances Browning

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    They didn't provide the reserved model. I booked a Yaris, but got an i30 instead. No special explanation, but I accepted it. Overall, it went smoothly.
    Read More >
  • Stacey

    Melbourne

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Sabrina Salome

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Very good, the service was excellent, they always had a smile.
    Read More >
  • Cynthia Clemens

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Pretty good
    Read More >
  • Ron Saul

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    Convenient and fast. The two child seats I booked were not properly installed. One was refunded, and the other took 30 minutes to install, but overall I am satisfied.
    Read More >
  • Zara Hodgson

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Pick-up and drop-off at HERTZ Melbourne Airport were very quick and smooth.
    Read More >
  • Dwight Bauer

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    It was good, but there were many people so the wait was long.
    Read More >
  • Ward Wood

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Hertz is very professional, the car was in great condition. This Toyota Corolla had only run a few hundred kilometers, and it worked perfectly fine.
    Read More >
  • Malcolm Symons

    Melbourne

    4 /10 Average

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Earl David

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The service is excellent, and the procedures are very convenient.
    Read More >
  • Julian Kennedy

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Very good
    Read More >
  • Xanthe Service

    Melbourne

    4 /10 Average

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Leopold Chapman

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Very good
    Read More >
  • Wordsworth Alcott

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Very good, the counter staff were very helpful and considerate.
    Read More >
  • Hugo Bridges

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    Overall, I'm quite satisfied. It's worth recommending and convenient.
    Read More >
  • Steven Bush

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Convenient and fast
    Read More >
  • Pete Wild

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Very reliable, excellent service, and very convenient car return.
    Read More >
  • Alger Washington

    Melbourne

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Virgil Hal

    Melbourne

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Lionel Johnson

    Melbourne

    4 /10 Average

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Claude Kipling

    Melbourne

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Madeline Surrey

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    The service was quite enthusiastic. The entire process took about half an hour, and I waited in line behind three people. When inspecting the car, I found a small dent under the trunk. I informed the Hertz staff, and they indicated that such a small scratch, about the size of a finger, was not an issue. Later, I saw in the rental documentation from Hertz that it specifies the size of damage that requires a claim.
    Read More >
  • Enoch Doherty

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The staff at Melbourne airport are very friendly and kind. They are very patient and explain any issues in detail.
    Read More >
  • Antony Delia

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    Picking up and returning the car at Melbourne airport was very smooth. The staff at the pick-up were very friendly and provided detailed and professional explanations of various scenarios. Their service was attentive, thoughtful, and very considerate.
    Read More >
  • Jack Roy

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The store is very close to the international arrivals, making it easy to find. The staff are very patient. It's also very convenient when returning the car.
    Read More >
  • Martin Richardson

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Very good, I rented a seven-seater business car.
    Read More >
  • Ogden Gard(i)ner

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    Friendly, no upselling, easy pickup and drop-off
    Read More >
  • Jason Burne-Jones

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Very good, very convenient
    Read More >
  • Leif

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    High work efficiency, good and professional service attitude
    Read More >
  • Jacob Jennings

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    My English isn't very good, but after placing the order, I quickly got the keys and had a smooth trip.
    Read More >
  • Novia Wodehous

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    The queue at Melbourne Airport was shorter compared to other companies when picking up the car. Returning the car was also quick. A staff member took photos around the car and printed out a receipt. Of course, the car was in good condition as well.
    Read More >
  • Peter Wallace

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    Not bad
    Read More >
  • Elsa Camp

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    Good
    Read More >
  • Marcus Grantham

    Melbourne

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

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  • Zara Wyat(t)

    Melbourne

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

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  • Upton Newton

    Melbourne

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

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  • Lindsay Smollett

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The attitude was good, it was the model I booked, just over 20,000 kilometers. Supplementary full insurance was purchased from QEEQ at ¥201/day, while at the Hertz counter, it costs AUD 32/day, still more appropriate to buy at the counter. Toll fees were charged to the credit card after returning the car, with Hertz charging a service fee. Added a second driver when picking up the car, costing AUD 5/day, and the second driver’s credit card could be used for deposit and payment.
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  • Dick Susan

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The rental location is convenient and easy to find, the service attitude is very good, and the staff are very attentive. Picking up the car is very easy, and the car is in excellent condition. I rented a car that was less than a month old and had only driven 1,700 kilometers. The car was very clean inside and out when I picked it up. Returning the car took less than a minute. I'll choose Hertz for my next trip and hope their service is as good in other countries.
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  • Herbert Jordan

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Excellent service.
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  • Doris Harvey

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The service was very enthusiastic!
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  • Wendell Nehemiah

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Very satisfied with the service. The vehicle had an issue on the last day, but the resolution was satisfactory as well.
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  • Lydia Scott

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The customer service was very enthusiastic and patient.
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  • Marvin Curme

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    Very good!
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  • Irene London

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The car rental procedures at Hertz were very simple, both for picking up and returning the vehicle. For the return, they just did a quick inspection of the exterior. I only bought basic insurance and they didn't push for more coverage. The vehicle inspection was straightforward. Due to a long waiting time during pickup, they generously gave a free tank of gas to every customer waiting. A big company with a big heart!
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  • Atwood Walsh

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    The car condition was okay, and the return process was very convenient. You basically need to do a quick check and you're free to go. However, the pickup and drop-off locations from QEEQ were very unclear. Nobody could accurately tell me the exact location. I suggest adding pictures and more detailed instructions. Additionally, regarding local traffic fines, I recommend that QEEQ provides assistance or directly handles these. This is one of the most important services from an agent. QEEQ is essentially an agent or intermediary, but many things I had to handle directly with third parties. I signed the contract with QEEQ, so I feel like QEEQ is trying to avoid responsibility.
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  • Charlotte Birrell

    Melbourne

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

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  • Troy Nick

    Melbourne

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

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  • Myrna Monroe

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The car's condition was excellent, very new.
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  • Susie Hudson

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    The staff tried to sell us insurance and fuel options when we rented the car. We declined. They also asked if we were going to places off the Great Ocean Road and whether we had prepaid for toll roads. Overall, their attitude was good, but communication wasn't very smooth.
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  • Chapman May

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Very professional, complete insurance coverage. Will choose again next time.
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  • Archibald Samuel

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    The car is in great condition and very clean, satisfied
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  • Eden Marion

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    Not bad
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  • Odelia Lucius

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The car rental location is right outside the airport, the paperwork was processed very quickly, and the car had only 5000 kilometers on it.
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  • Cash Stevenson

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Pretty good!
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  • Helen Emerson

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    It's right across from the airport terminal, easy to find. Didn't have to wait at all for the car.
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  • Barry Bobby

    Melbourne

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

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  • Camille FitzGerald

    Melbourne

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

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  • Edwiin Bright

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Arrived half an hour early and still completed the car rental process easily and quickly. They didn’t have the 5-seater Highlander I reserved but upgraded me to a 7-seater for free after some discussion. My reservation included Max Cover, and later I scratched the side of the car in an underground parking lot. When returning the car, the staff just checked it and assured me that with Max Cover, I wouldn't have to pay anything. This kind of service and insurance truly provides peace of mind. When renting in Australia, I only trust Hertz!
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  • Egbert Eve

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    No need to say more! Excellent!
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  • Montague Dorothea

    Melbourne

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

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  • Mark Kathleen

    Melbourne

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

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  • Don Emmie

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The process was quite fast. The SQ5 we initially requested wasn't available, so they gave us a Q5 instead and offered us a full tank of gas so we wouldn't need to return the car with a full tank.
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  • Quintion Noel

    Melbourne

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

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  • Jesse Lamb

    Melbourne

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

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  • Byron Bertie

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Drove for half a month, the car was dirty and I was very concerned. Couldn't find a place to wash it, but returning the car was no problem at all. Took only five minutes to return it, awesome!
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  • Tab Halifax

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    This company has the highest business traffic, likely due to their partnership with QEEQ.
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  • Verne Cumberland

    Melbourne

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

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  • Leonard Clark(e)

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The car was in great condition and the process of picking up and returning the car was very convenient. I will rent from you again when traveling abroad.
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  • Kent Stephens

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The car pickup process was simple, with no sales pitches. Reliable.
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  • Beryl Wollaston

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Completely satisfied with Hertz. While in Australia, I accidentally left the car keys inside and got locked out. The assistance team arrived quickly, wasting no time.
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  • Salome Wheeler

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    A variety of car models available, and the car condition was good. The pickup process was quick, and the return process was even faster. It only took about two minutes to park and complete the return, which was excellent! However, I'm not sure when the $100 deposit will be refunded.
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  • Rod Black

    Melbourne

    4 /10 Average

    Reviewed: Sunday, September 21, 2025

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  • Nelly Johnny

    Melbourne

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

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  • Hedy Michelson

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Excellent, the car is new
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  • Marina Pitman

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    The queue was long and the processing was quite slow.
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  • Parker Gladstone

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Professional and efficient.
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  • Bernice Virginia

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The most comprehensive car rental company, the first choice for overseas car rental.
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  • Blair Ramsden

    Melbourne

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

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  • Lauren Fred

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Great, excellent service
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  • Meredith Flynn

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Pretty good! The staff were very friendly.
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  • Burgess Bowen

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    The queue time was a bit long, and there were insurance sales pitches, but the vehicle was in great condition. The gas station was very close to the rental office, and returning the car was very quick. You can leave right after dropping off the car.
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  • Alvin Dolly

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    Very close to the airport, just across the road, very convenient.
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  • Antony Delia

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Very good
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  • Griffith Anderson

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Pick-up at the airport and drop-off in the city center was easier than expected. The return process was quick as well, just drove into the parking lot. The car was in good condition, and with full insurance, we had peace of mind while driving.
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  • Hyman Wilde

    Melbourne

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

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  • Duke Jean

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    A great international car rental company with attentive and detailed service.
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  • Steward Jenkin(s)

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Very good
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  • Linda Nancy

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    Pickup was a bit slow, mainly because the staff were slow to work. Since the X3 I booked was unavailable, I got a free upgrade to an X5, which was very satisfying. When returning the car, due to staff error, I almost overpaid for fuel. Service needs improvement!
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  • Amanda Veblen

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The rental company is professional, the car was in great condition, and they even upgraded the model for free.
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  • Jenny Carrie

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    The process was relatively simple.
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  • Claude Kipling

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    The store is very small, and you have to wait in line. The vehicle's condition is relatively good, but there are quite a few scratches. Since I had full insurance, the staff told me not to worry about it when I left because they didn't care how many scratches it had when I returned. However, I remind everyone that if you don't have full insurance, you should check carefully.
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  • Juliet Wyclif(fe)

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Major company with a large variety of vehicles, located opposite the airport.
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  • Dempsey Aled(k)

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Both pickup and drop-off were quick, with clear explanations.
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  • Abigail Harrod

    Melbourne

    4 /10 Average

    Reviewed: Sunday, September 21, 2025

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  • Bert Holt

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Pretty good
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  • Susie Hudson

    Melbourne

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

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  • Molly Ann

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Both the rental and return processes were very straightforward. If the reserved car is temporarily unavailable, they offer a free upgrade to a higher-level car.
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  • Wayne Franklin

    Melbourne

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

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  • Reg Moses

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The process was quick, but I had to wait a long time to pick up the car. They didn't require me to return it with a full tank.
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  • Toby Ellen

    Melbourne

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

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  • Alger Constance

    Melbourne

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

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  • Gill Christ

    Melbourne

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

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  • Cliff Connie

    Melbourne

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

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  • Yves DeQuincey

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The car rental location at Melbourne Airport is easy to find. After collecting luggage, just cross the zebra crossing outside the airport exit to the opposite side. It takes about 5 minutes to walk there. We did the paperwork in the afternoon around 2 PM. We also paid about 70 AUD for all tolls during the 3-day trip. The return time can be anytime before 4 PM on the agreed return day. We chose to return the car at a location in downtown Melbourne, which is less than 1 kilometer from Federation Square. It was also easy to find. There are gas stations near the return location, and the return process was simple, taking about 15 minutes to complete. We got a free upgrade to a new 2018 car with just 9000 kilometers on it. Adding an additional family member as a driver did not incur extra charges.
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  • Alexia Reade

    Melbourne

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

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  • Veronica Defoe

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    Efficient service, they offer additional insurance but it's optional.
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  • Ed Geordie

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Great service
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  • Sigrid Luke

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Great service attitude, simple procedures
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  • Jason Burne-Jones

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The service was good and very friendly.
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  • Janice Christy

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The staff were very friendly, and there was hardly any waiting. We got the car immediately and the procedure was very simple.
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  • Vito Clare

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    The service was very enthusiastic.
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  • Wanda Copperfield

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    I bought roadside assistance insurance, so the staff didn't push any other services.
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  • Zara Wyat(t)

    Melbourne

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

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  • Lewis Bartholomew

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    We encountered a kangaroo on the Great Ocean Road and had a minor collision. Luckily, all damages were covered by the insurance provided by the company. Very impressive!
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  • Marina Pitman

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Great service attitude, high efficiency in both pickup and drop-off
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  • Celeste Jack

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Quick rental process, easy return, friendly customer service with no unnecessary hassles.
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  • Jason Burne-Jones

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Big company with excellent service
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  • Hazel Cook

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Excellent service!
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  • William Piers

    Melbourne

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

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  • Louis Barney

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Friendly attitude, polite and courteous, very satisfied.
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  • Agatha MacDonald

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Pretty good
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  • Eli Nicholas

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    No waiting in line
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  • Kelly Byron

    Melbourne

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

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  • Georgia Stuart

    Melbourne

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

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  • Marsh Carey

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Great service.
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  • Frederic Gregory

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The car rental company is great, a big company. The car was very new.
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  • Monroe Henley

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Very friendly attitude
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  • Rose IV.

    Melbourne

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

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  • Truda Jones

    Melbourne

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

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  • Gladys Sainsbury

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The process was very fast, returning the car was convenient, and the credit card pre-authorization was released quickly.
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  • Eden Marion

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Good vehicle condition and convenient pickup
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  • Felix Hume

    Melbourne

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

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  • Griffith Anderson

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The vehicle was excellent
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  • Melissa Becher

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Convenient and quick pickup and drop-off process
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  • Alger Constance

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Average
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  • Devin Gunther

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Very good
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  • Julia Dryden

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    No extra charge for returning the car in a different location, and they have a self-service return option! Very convenient and good.
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  • Angela Felton

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Easy pickup and return.
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  • Miles Judson

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Orderly queue for car pickup.
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  • Georgia Stuart

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    The return parking lot was very small, which really tested my driving skills. However, the staff were very friendly and patient.
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  • Otis Joe

    Melbourne

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

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  • Lionel Pope

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Almost all the rental and return staff were Indian. I felt like I was in India. However, the service was efficient and courteous, as expected from Hertz.
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  • Belinda O'Neil

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Almost all the rental and return staff are Indian, it felt like I was in India. However, the service was thorough, fast, and polite, as expected from Hertz.
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  • Armstrong Sam

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Quite good
    Read More >
  • Robin Darwin

    Melbourne

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Horace Spender

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Easy pickup, even easier dropoff, and great car condition!
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  • Violet Haggai

    Melbourne

    4 /10 Average

    Reviewed: Sunday, September 21, 2025

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  • Dwight Bauer

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Car pickup and exchange were very quick, and the store was easy to find.
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  • Guy Haywood

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Pretty good, straightforward procedures.
    Read More >
  • Bruce Hood

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Fast and convenient processing
    Read More >
  • Armand Church

    Melbourne

    6 /10 Average

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Kennedy Samson

    Melbourne

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

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  • Owen Thorndike

    Melbourne

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

    Read More >
  • Sabina Michael

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Great
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  • Alva Dupont

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    An unforgettable road trip!
    Read More >
  • Robin Darwin

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Very satisfied
    Read More >
  • Stephanie Smedley

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Pretty good
    Read More >
  • Brook Horace

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Great service
    Read More >
  • Franklin Raphael

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Very good.
    Read More >
  • Constance Antoinette

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Fast, convenient, and quite good
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  • Zoe Charles

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Very satisfied. As expected from a big company, instructions were clear. I got a free upgrade, and the confirmation message after return was very clear, with no extra fees.
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  • Phoenix Barnard

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Excellent
    Read More >
  • Denise McDonald

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Both pick-up and drop-off were very efficient.
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  • Isabel Grace

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The service was excellent.
    Read More >
  • Doris Ingersoll

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Overall, it's very convenient.
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  • Elma Ferdinand

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The service was excellent, attentive, and detailed.
    Read More >
  • Renata Oliver

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Very satisfied.
    Read More >
  • Olivia Jeremiah

    Melbourne

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    Overall quality is good.
    Read More >
  • Otto Bach

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Excellent service.
    Read More >
  • Julian Holt

    Melbourne

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Good service
    Read More >
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What's the address of the rental location?

ARRIVAL DRIVE,TULLAMARINE,VI,3045,AU

What is the Telephone Number?

0383129590/ +61 3 9338 4044

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Hertz - Melbourne Airport car rental location is in terminal

You can walk to the counter of Hertz - Melbourne Airport car rental.

The rental office is located on the ground level of the ParkRoyal Hotel, opposite Terminals T1, T2, and T3, behind the large Melbourne sign. If you arrive at Terminal T4, make your way outside to Terminal T3 to cross the road . Please proceed to the office to complete your rental contract.

How to Return to the Store, Car Park or Key Box & After Hours Return Instructions?

When approaching the airport area, follow the road signs marked "Car Rental Returns." After passing through the center road traffic light, keep right and watch for overhead signs indicating "Car Rental Returns" at the entrance. Enter through the Car Rental Return car park entrance. Follow the rental company logo to the designated return area. Google map link: https://maps.app.goo.gl/LDVHwiWde2t9qsET6

What are the Accepted Cards as Payment Methods for this Car Rental Store?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver Age Requirements for this Car Rental Store?

20 - 99 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Store?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Jeep Liberty

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

    Original Japanese Driving Licence + Dealer translation

    Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

    Original driving licence + NAATI Translation

    The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

  • For local renters, you need to bring:

    Full driver's license issued in Australia

Additional Extras

  • GPS rental AUD 19/day

    Provided by the local stores. Usually, interface and voice are of the local language.

  • Additional driver USD 5.50/day

    Note that all drivers must provide their valid documentation.

  • Infant car seat rental AUD 22/day

    capped at AUD 88

    Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

  • Child car seat rental AUD 22/day

    capped at AUD 88

    Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

  • Child booster seat rental AUD 22/day

    capped at AUD 88

    Recommended for children weighing 40-80 lbs /18-36 kg

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.5 mi from Melbourne Airport

    4.6 mi from Essendon Airport

    11.9 mi from Melbourne City Heliport

  • Railway Stations

    11.4 mi from Flagstaff Train Station

    11.5 mi from Southern Cross Station

    11.9 mi from Parliament Train Station

  • Hotels

    Nearby PARKROYAL Melbourne Airport

    0.2 mi from ibis budget Melbourne Airport

    0.2 mi from Holiday Inn Melbourne Airport

  • Other Landmarks

    12 mi from Federation Square

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