Hertz, Melbourne Airport Car Rental

Best price car rental
Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Suzuki Swift
Economy
US$162.00/day
Rent a car
- Collision Damage Waiver & TP
Hyundai i30
Compact
US$168.00/day
Rent a car
- Collision Damage Waiver & TP
Toyota Corolla
Compact
US$169.00/day
Rent a car
- Collision Damage Waiver & TP
Toyota Corolla Hatchback
Compact
US$169.00/day
Rent a car
- Collision Damage Waiver & TP
Mitsubishi ASX
Compact SUV
US$185.00/day
Rent a car
- Collision Damage Waiver & TP
Toyota Camry
Standard
US$190.00/day
Rent a car
- Collision Damage Waiver & TP
Kia Sportage
Compact SUV
US$211.00/day
Rent a car
- Collision Damage Waiver & TP
- Toyota RAV4
  US$240.00/day
- Kia Carnival
  US$252.00/day

Hertz - Melbourne Airport Information, Car Rental Instructions & Policies

Address

ARRIVAL DRIVE,TULLAMARINE,VI,3045,AU

Telephone

+61383129590 / +61 3 9338 4044

Pick-up Instructions

The Hertz - Melbourne Airport car rental location is in terminal

You can walk to the counter of Hertz - Melbourne Airport car rental.

The rental office is located on the ground level of the ParkRoyal Hotel, opposite Terminals T1, T2, and T3, behind the large Melbourne sign. If you arrive at Terminal T4, make your way outside to Terminal T3 to cross the road . Please proceed to the office to complete your rental contract.

Drop-off Instructions

When approaching the airport area, follow the road signs marked "Car Rental Returns." After passing through the center road traffic light, keep right and watch for overhead signs indicating "Car Rental Returns" at the entrance. Enter through the Car Rental Return car park entrance. Follow the rental company logo to the designated return area. Google map link: https://maps.app.goo.gl/LDVHwiWde2t9qsET6

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:59	00:00 -01:00 06:00 -23:59	00:00 -01:00 06:00 -23:59	00:00 -01:00 06:00 -23:59	00:00 -01:00 06:00 -23:59	00:00 -01:00 06:00 -23:59	00:00 -01:00 06:00 -23:59

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	100% of the rental car rate plus AUD 400	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: UnionPay, Visa, Master, JCB, AMEX

Discover is not accepted.

Car rental with debit cards is also accepted and listed as below: Visa, Master, JCB, AMEX

Discover,UnionPay are not accepted.

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

20 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Jeep Liberty

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

If you are a local renter, you may be required to present a utility bill within 3 months for checking.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Phillip Island, Kangaroo Island, Churchill Island, Mornington Island, Mornington Peninsula

Customer can take the vehicle on a Ferry to Kangaroo Island. Any damage happens to vehicle while the car is on a ferry, customer is fully responsible up to the full value of the car. *If you rent a car in Western Australia, you are not allowed to drive out of this state.

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Gove Peninsula, Tasmania, North Stradbroke Island

Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.There is no insurance cover in Bruny Island. Hertz will allow Customers to take the vehicle to Bruny Island, however they will be liable for any damage to the vehicle up to the Accident Damage Excess (ADE) amount per incident. Please refer to the Hertz Australia T&C’s for full details *If you rent a car in Western Australia, you are not allowed to drive out of this state.

Not allowed:

Taking rental cars to following islands is not allowed：
Magnetic Island, Groote Eylandt, Rottnest Island, Tiwi Island, Fraser Island, Moreton Island, South Stradbroke Island, Mariah Island, Hamilton Island, Hayman Island, DayDream Island, Griffiths Island, Barnard Islands, Long Island, Prince of Wales Island, Entrance Island, Horn Island, Hammond Island, Barrow Island, Great Keppel Island

Excess

Collision Damage Waiver Excess differs by car model:

AUD 7000-8700 for other car models.

AUD 5500 for Kia Soluto,

AUD 5500 for Suzuki Balena,

AUD 5500 for Ford Focus Auto, Hybrid,

AUD 5500 for Toyota Rav4 Awd Or Similar,

AUD 5500 for Jeep Renegade Automatic Hybrid,

AUD 5500 for Toyota Rav4 Or Similar,

AUD 6001 for Proton X70 Or Similar,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Dodge Promaster City Or Similar,

AUD 0 for Compact,

AUD 0 for Opel Combo Life,

AUD 0 for Volkswagen Golf Gti,

AUD 5500 for Renault Captur Automatic Or Similar,

AUD 6001 for Ds Ds3,

AUD 7900 for B5 Audi Rs3 Sportback,

AUD 0 for Chevrolet Spark,

AUD 0 for Suzuki Dzire,

AUD 0 for Fiat Mobi,

AUD 5500 for Kia Rio Hb,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Suzuki Jimny Or Similar,

AUD 5500 for Nissan Sentra,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Chevrolet Tahoe,

AUD 6001 for J Toyota Fortuner-4wd,

AUD 0 for Volvo Xc60,

AUD 0 for Toyota Rav4 Or Similar,

AUD 6001 for Van W Lift,

AUD 0 for Fiat Ducato,

AUD 0 for Toyota Hilux-4wd,

AUD 6001 for Maxus T60,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Peugeot 5008,

AUD 5500 for Ford Transit,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Land Rover Defender,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V Class,

AUD 5500 for Infiniti Q50,

AUD 6001 for H5 Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Opel Grandland,

AUD 5500 for Toyota Corolla Cross,

AUD 5500 for Volkswagen T-cross,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Iveco Daily,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Gmc Canyon,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 0 for Renault Oroch,

AUD 6001 for Toyota Bz4x,

AUD 5500 for Citroen Elysse,

AUD 6001 for Volvo Xc60 Hybrid Prestige,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

AUD 0 for Cubic Meter Van,

AUD 0 for Toyota Proace City,

AUD 0 for Cubic Metre Van,

AUD 0 for M6 25 Seat Bus,

AUD 0 for Ford Taurus,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Toyota Prado,

AUD 0 for Kia Niro Or Similar,

AUD 0 for Vw Amarok,

AUD 6001 for Genesis G70 Or Similar,

AUD 5500 for Mercedes C Class,

AUD 6001 for Mercedes Gla,

AUD 0 for Exeed Txl Luxury,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Cubic Metre Van,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel,

AUD 5500 for Toyota Corolla Touring,

AUD 5500 for Volkswagen Virtus,

AUD 0 for Tray With Gate-diesel,

AUD 6001 for Gmc Yukon Denali Or Similar,

AUD 0 for Opel Movano,

AUD 0 for Ford Transit 350l,

AUD 0 for Dual Cab-4wd,

AUD 0 for Toyota Proace Verso,

AUD 0 for Vw Passat Variant,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for W Mine Equipped Toyota Prado-4wd,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Bus With Trailer,

AUD 6001 for Special,

AUD 0 for Mercedes Vito,

AUD 6001 for Mystery Vehicle Commercial,

AUD 5900 for ,

AUD 6900 for ,

AUD 7900 for ,

AUD 8800 for ,

Theft Insurance Excess differs by car model:

AUD 5900-7900 for other car models.

AUD 5500 for Kia Soluto,

AUD 5500 for Suzuki Balena,

AUD 5500 for Ford Focus Auto, Hybrid,

AUD 5500 for Toyota Rav4 Awd Or Similar,

AUD 5500 for Jeep Renegade Automatic Hybrid,

AUD 5500 for Toyota Rav4 Or Similar,

AUD 6001 for Proton X70 Or Similar,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Dodge Promaster City Or Similar,

AUD 0 for Compact,

AUD 0 for Opel Combo Life,

AUD 0 for Volkswagen Golf Gti,

AUD 5500 for Renault Captur Automatic Or Similar,

AUD 6001 for Ds Ds3,

AUD 7900 for B5 Audi Rs3 Sportback,

AUD 0 for Chevrolet Spark,

AUD 0 for Suzuki Dzire,

AUD 0 for Fiat Mobi,

AUD 5500 for Kia Rio Hb,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Suzuki Jimny Or Similar,

AUD 5500 for Nissan Sentra,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Chevrolet Tahoe,

AUD 6001 for J Toyota Fortuner-4wd,

AUD 0 for Volvo Xc60,

AUD 0 for Toyota Rav4 Or Similar,

AUD 6001 for Van W Lift,

AUD 0 for Fiat Ducato,

AUD 0 for Toyota Hilux-4wd,

AUD 6001 for Maxus T60,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Peugeot 5008,

AUD 5500 for Ford Transit,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Land Rover Defender,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V Class,

AUD 5500 for Infiniti Q50,

AUD 6001 for H5 Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Opel Grandland,

AUD 5500 for Toyota Corolla Cross,

AUD 5500 for Volkswagen T-cross,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Iveco Daily,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Gmc Canyon,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 0 for Renault Oroch,

AUD 6001 for Toyota Bz4x,

AUD 5500 for Citroen Elysse,

AUD 6001 for Volvo Xc60 Hybrid Prestige,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

AUD 0 for Cubic Meter Van,

AUD 0 for Toyota Proace City,

AUD 0 for Cubic Metre Van,

AUD 0 for M6 25 Seat Bus,

AUD 0 for Ford Taurus,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Toyota Prado,

AUD 0 for Kia Niro Or Similar,

AUD 0 for Vw Amarok,

AUD 6001 for Genesis G70 Or Similar,

AUD 5500 for Mercedes C Class,

AUD 6001 for Mercedes Gla,

AUD 0 for Exeed Txl Luxury,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Cubic Metre Van,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel,

AUD 5500 for Toyota Corolla Touring,

AUD 5500 for Volkswagen Virtus,

AUD 0 for Tray With Gate-diesel,

AUD 6001 for Gmc Yukon Denali Or Similar,

AUD 0 for Opel Movano,

AUD 0 for Ford Transit 350l,

AUD 0 for Dual Cab-4wd,

AUD 0 for Toyota Proace Verso,

AUD 0 for Vw Passat Variant,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for W Mine Equipped Toyota Prado-4wd,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Bus With Trailer,

AUD 6001 for Special,

AUD 0 for Mercedes Vito,

AUD 6001 for Mystery Vehicle Commercial,

AUD 5900 for ,

AUD 6900 for ,

AUD 7900 for ,

Third Party Liability Insurance Excess differs by car model:

AUD 5900-7900 for other car models.

AUD 5500 for Kia Soluto,

AUD 5500 for Suzuki Balena,

AUD 5500 for Ford Focus Auto, Hybrid,

AUD 5500 for Toyota Rav4 Awd Or Similar,

AUD 5500 for Jeep Renegade Automatic Hybrid,

AUD 5500 for Toyota Rav4 Or Similar,

AUD 6001 for Proton X70 Or Similar,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Dodge Promaster City Or Similar,

AUD 0 for Compact,

AUD 0 for Opel Combo Life,

AUD 0 for Volkswagen Golf Gti,

AUD 5500 for Renault Captur Automatic Or Similar,

AUD 6001 for Ds Ds3,

AUD 7900 for B5 Audi Rs3 Sportback,

AUD 0 for Chevrolet Spark,

AUD 0 for Suzuki Dzire,

AUD 0 for Fiat Mobi,

AUD 5500 for Kia Rio Hb,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Suzuki Jimny Or Similar,

AUD 5500 for Nissan Sentra,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Chevrolet Tahoe,

AUD 6001 for J Toyota Fortuner-4wd,

AUD 0 for Volvo Xc60,

AUD 0 for Toyota Rav4 Or Similar,

AUD 6001 for Van W Lift,

AUD 0 for Fiat Ducato,

AUD 0 for Toyota Hilux-4wd,

AUD 6001 for Maxus T60,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Peugeot 5008,

AUD 5500 for Ford Transit,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Land Rover Defender,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V Class,

AUD 5500 for Infiniti Q50,

AUD 6001 for H5 Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Opel Grandland,

AUD 5500 for Toyota Corolla Cross,

AUD 5500 for Volkswagen T-cross,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Iveco Daily,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Gmc Canyon,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 0 for Renault Oroch,

AUD 6001 for Toyota Bz4x,

AUD 5500 for Citroen Elysse,

AUD 6001 for Volvo Xc60 Hybrid Prestige,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

AUD 0 for Cubic Meter Van,

AUD 0 for Toyota Proace City,

AUD 0 for Cubic Metre Van,

AUD 0 for M6 25 Seat Bus,

AUD 0 for Ford Taurus,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Toyota Prado,

AUD 0 for Kia Niro Or Similar,

AUD 0 for Vw Amarok,

AUD 6001 for Genesis G70 Or Similar,

AUD 5500 for Mercedes C Class,

AUD 6001 for Mercedes Gla,

AUD 0 for Exeed Txl Luxury,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Cubic Metre Van,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel,

AUD 5500 for Toyota Corolla Touring,

AUD 5500 for Volkswagen Virtus,

AUD 0 for Tray With Gate-diesel,

AUD 6001 for Gmc Yukon Denali Or Similar,

AUD 0 for Opel Movano,

AUD 0 for Ford Transit 350l,

AUD 0 for Dual Cab-4wd,

AUD 0 for Toyota Proace Verso,

AUD 0 for Vw Passat Variant,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for W Mine Equipped Toyota Prado-4wd,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Bus With Trailer,

AUD 6001 for Special,

AUD 0 for Mercedes Vito,

AUD 6001 for Mystery Vehicle Commercial,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from Melbourne Airport

4.6 mi from Essendon Airport

11.9 mi from Melbourne City Heliport

Railway Stations

3.9 mi from Broadmeadows

4 mi from Jacana

4.4 mi from Glenroy

Hotels

Nearby PARKROYAL Melbourne Airport

0.2 mi from ibis budget Melbourne Airport

0.2 mi from Holiday Inn Melbourne Airport

Other Landmarks

9.3 mi from Liberty Church

12 mi from Federation Square

CHECK RATES

Map view of Hertz Store Location

coordinates: -37.670515 144.850297

Location Images

The Rental Desk

Hertz-Melbourne Airport-509-dropoff_guide

Return Sign

The Sign

Guest Reviews

Total points： 8.1 / 10 Very good

Vehicle condition: 0.5
Vehicle cleanliness: 0.5
Spaciousness: 0.5
Counter staff: 0.5
Pick-up location: 0.5
Drop-off location: 0.5
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

Danny
Melbourne
10 /10 Excellent
Reviewed: Tuesday, May 1, 2018
Like: Having not rented a car for a long time this was such a pleasure to go to the counter and get the car no worries!
Dislike: Nothing really. Very satisfied customer.
Read More >
S.BIN ISMAIL
Melbourne
10 /10 Excellent
Reviewed: Wednesday, June 13, 2018
Like: The car itself and staff
Read More >
C.Lee
Melbourne
9.6 /10 Excellent
Reviewed: Tuesday, August 21, 2018
Dislike: The vehicle needs balancing and alignment.
Read More >
M.ilham
Melbourne
9.8 /10 Excellent
Reviewed: Friday, August 24, 2018
Like: the car's are excellent...
Dislike: nothing
Read More >
E.Priady
Melbourne
10 /10 Excellent
Reviewed: Friday, August 24, 2018
Like: The car was excellent and new
Dislike: Everything was ok
Read More >
H.Silwanes
Melbourne
10 /10 Excellent
Reviewed: Friday, January 25, 2019
Great service
Read More >
C.Lau
Melbourne
9.3 /10 Excellent
Reviewed: Monday, January 13, 2020
we have upgrade to Passat wagon, nice and comfortable drive experience
Read More >
Y.Hao
Melbourne
8.3 /10 Very good
Reviewed: Friday, February 14, 2020
double charge
Read More >
Chan
Melbourne
9.7 /10 Excellent
Reviewed: Wednesday, June 29, 2022
smooth check-in, car in good condition
Read More >
Merlin Pearson
Melbourne
4 /10 Average
Reviewed: Tuesday, May 3, 2016
Read More >
Betty Roosevelt
Melbourne
10 /10 Excellent
Reviewed: Monday, August 29, 2016
Professional service with no extra sales pitches
Read More >
Frances Browning
Melbourne
10 /10 Excellent
Reviewed: Tuesday, April 12, 2016
They didn't provide the reserved model. I booked a Yaris, but got an i30 instead. No special explanation, but I accepted it. Overall, it went smoothly.
Read More >
Stacey
Melbourne
6 /10 Average
Reviewed: Monday, October 19, 2015
Read More >
Sabrina Salome
Melbourne
10 /10 Excellent
Reviewed: Thursday, September 24, 2015
Very good, the service was excellent, they always had a smile.
Read More >
Cynthia Clemens
Melbourne
10 /10 Excellent
Reviewed: Wednesday, August 24, 2016
Pretty good
Read More >
Ron Saul
Melbourne
8 /10 Very good
Reviewed: Wednesday, January 6, 2016
Convenient and fast. The two child seats I booked were not properly installed. One was refunded, and the other took 30 minutes to install, but overall I am satisfied.
Read More >
Zara Hodgson
Melbourne
10 /10 Excellent
Reviewed: Monday, January 4, 2016
Pick-up and drop-off at HERTZ Melbourne Airport were very quick and smooth.
Read More >
Dwight Bauer
Melbourne
10 /10 Excellent
Reviewed: Monday, January 4, 2016
It was good, but there were many people so the wait was long.
Read More >
Ward Wood
Melbourne
10 /10 Excellent
Reviewed: Thursday, December 17, 2015
Hertz is very professional, the car was in great condition. This Toyota Corolla had only run a few hundred kilometers, and it worked perfectly fine.
Read More >
Malcolm Symons
Melbourne
4 /10 Average
Reviewed: Monday, December 14, 2015
Read More >
Earl David
Melbourne
10 /10 Excellent
Reviewed: Monday, March 7, 2016
The service is excellent, and the procedures are very convenient.
Read More >
Julian Kennedy
Melbourne
10 /10 Excellent
Reviewed: Sunday, February 28, 2016
Very good
Read More >
Xanthe Service
Melbourne
4 /10 Average
Reviewed: Sunday, February 28, 2016
Read More >
Leopold Chapman
Melbourne
10 /10 Excellent
Reviewed: Saturday, August 29, 2015
Very good
Read More >
Wordsworth Alcott
Melbourne
10 /10 Excellent
Reviewed: Saturday, August 29, 2015
Very good, the counter staff were very helpful and considerate.
Read More >
Hugo Bridges
Melbourne
8 /10 Very good
Reviewed: Thursday, August 11, 2016
Overall, I'm quite satisfied. It's worth recommending and convenient.
Read More >
Steven Bush
Melbourne
10 /10 Excellent
Reviewed: Wednesday, August 10, 2016
Convenient and fast
Read More >
Pete Wild
Melbourne
10 /10 Excellent
Reviewed: Thursday, August 27, 2015
Very reliable, excellent service, and very convenient car return.
Read More >
Alger Washington
Melbourne
6 /10 Average
Reviewed: Thursday, August 27, 2015
Read More >
Virgil Hal
Melbourne
2 /10 Poor
Reviewed: Wednesday, February 24, 2016
Read More >
Lionel Johnson
Melbourne
4 /10 Average
Reviewed: Tuesday, February 23, 2016
Read More >
Claude Kipling
Melbourne
2 /10 Poor
Reviewed: Tuesday, May 31, 2016
Read More >
Madeline Surrey
Melbourne
8 /10 Very good
Reviewed: Monday, November 9, 2015
The service was quite enthusiastic. The entire process took about half an hour, and I waited in line behind three people. When inspecting the car, I found a small dent under the trunk. I informed the Hertz staff, and they indicated that such a small scratch, about the size of a finger, was not an issue. Later, I saw in the rental documentation from Hertz that it specifies the size of damage that requires a claim.
Read More >
Enoch Doherty
Melbourne
10 /10 Excellent
Reviewed: Sunday, February 21, 2016
The staff at Melbourne airport are very friendly and kind. They are very patient and explain any issues in detail.
Read More >
Antony Delia
Melbourne
8 /10 Very good
Reviewed: Monday, August 1, 2016
Picking up and returning the car at Melbourne airport was very smooth. The staff at the pick-up were very friendly and provided detailed and professional explanations of various scenarios. Their service was attentive, thoughtful, and very considerate.
Read More >
Jack Roy
Melbourne
10 /10 Excellent
Reviewed: Saturday, February 20, 2016
The store is very close to the international arrivals, making it easy to find. The staff are very patient. It's also very convenient when returning the car.
Read More >
Martin Richardson
Melbourne
10 /10 Excellent
Reviewed: Wednesday, July 27, 2016
Very good, I rented a seven-seater business car.
Read More >
Ogden Gard(i)ner
Melbourne
8 /10 Very good
Reviewed: Sunday, August 16, 2015
Friendly, no upselling, easy pickup and drop-off
Read More >
Jason Burne-Jones
Melbourne
10 /10 Excellent
Reviewed: Sunday, August 9, 2015
Very good, very convenient
Read More >
Leif
Melbourne
10 /10 Excellent
Reviewed: Tuesday, July 28, 2015
High work efficiency, good and professional service attitude
Read More >
Jacob Jennings
Melbourne
8 /10 Very good
Reviewed: Tuesday, April 7, 2015
My English isn't very good, but after placing the order, I quickly got the keys and had a smooth trip.
Read More >
Novia Wodehous
Melbourne
8 /10 Very good
Reviewed: Thursday, March 5, 2015
The queue at Melbourne Airport was shorter compared to other companies when picking up the car. Returning the car was also quick. A staff member took photos around the car and printed out a receipt. Of course, the car was in good condition as well.
Read More >
Peter Wallace
Melbourne
8 /10 Very good
Reviewed: Wednesday, February 25, 2015
Not bad
Read More >
Elsa Camp
Melbourne
8 /10 Very good
Reviewed: Wednesday, February 25, 2015
Good
Read More >
Marcus Grantham
Melbourne
6 /10 Average
Reviewed: Monday, October 20, 2014
Read More >
Zara Wyat(t)
Melbourne
6 /10 Average
Reviewed: Friday, October 17, 2014
Read More >
Upton Newton
Melbourne
6 /10 Average
Reviewed: Sunday, October 12, 2014
Read More >
Lindsay Smollett
Melbourne
10 /10 Excellent
Reviewed: Saturday, October 11, 2014
The attitude was good, it was the model I booked, just over 20,000 kilometers. Supplementary full insurance was purchased from QEEQ at ¥201/day, while at the Hertz counter, it costs AUD 32/day, still more appropriate to buy at the counter. Toll fees were charged to the credit card after returning the car, with Hertz charging a service fee. Added a second driver when picking up the car, costing AUD 5/day, and the second driver’s credit card could be used for deposit and payment.
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Dick Susan
Melbourne
10 /10 Excellent
Reviewed: Saturday, September 6, 2014
The rental location is convenient and easy to find, the service attitude is very good, and the staff are very attentive. Picking up the car is very easy, and the car is in excellent condition. I rented a car that was less than a month old and had only driven 1,700 kilometers. The car was very clean inside and out when I picked it up. Returning the car took less than a minute. I'll choose Hertz for my next trip and hope their service is as good in other countries.
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Herbert Jordan
Melbourne
10 /10 Excellent
Reviewed: Monday, September 1, 2014
Excellent service.
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Doris Harvey
Melbourne
10 /10 Excellent
Reviewed: Monday, August 25, 2014
The service was very enthusiastic!
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Wendell Nehemiah
Melbourne
10 /10 Excellent
Reviewed: Friday, August 15, 2014
Very satisfied with the service. The vehicle had an issue on the last day, but the resolution was satisfactory as well.
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Lydia Scott
Melbourne
10 /10 Excellent
Reviewed: Saturday, August 2, 2014
The customer service was very enthusiastic and patient.
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Marvin Curme
Melbourne
8 /10 Very good
Reviewed: Monday, July 21, 2014
Very good!
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Irene London
Melbourne
10 /10 Excellent
Reviewed: Sunday, February 3, 2019
The car rental procedures at Hertz were very simple, both for picking up and returning the vehicle. For the return, they just did a quick inspection of the exterior. I only bought basic insurance and they didn't push for more coverage. The vehicle inspection was straightforward. Due to a long waiting time during pickup, they generously gave a free tank of gas to every customer waiting. A big company with a big heart!
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Atwood Walsh
Melbourne
8 /10 Very good
Reviewed: Thursday, February 14, 2019
The car condition was okay, and the return process was very convenient. You basically need to do a quick check and you're free to go. However, the pickup and drop-off locations from QEEQ were very unclear. Nobody could accurately tell me the exact location. I suggest adding pictures and more detailed instructions. Additionally, regarding local traffic fines, I recommend that QEEQ provides assistance or directly handles these. This is one of the most important services from an agent. QEEQ is essentially an agent or intermediary, but many things I had to handle directly with third parties. I signed the contract with QEEQ, so I feel like QEEQ is trying to avoid responsibility.
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Charlotte Birrell
Melbourne
6 /10 Average
Reviewed: Tuesday, February 19, 2019
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Troy Nick
Melbourne
2 /10 Poor
Reviewed: Tuesday, February 26, 2019
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Myrna Monroe
Melbourne
10 /10 Excellent
Reviewed: Tuesday, May 30, 2017
The car's condition was excellent, very new.
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Susie Hudson
Melbourne
8 /10 Very good
Reviewed: Thursday, February 22, 2018
The staff tried to sell us insurance and fuel options when we rented the car. We declined. They also asked if we were going to places off the Great Ocean Road and whether we had prepaid for toll roads. Overall, their attitude was good, but communication wasn't very smooth.
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Chapman May
Melbourne
10 /10 Excellent
Reviewed: Friday, February 23, 2018
Very professional, complete insurance coverage. Will choose again next time.
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Archibald Samuel
Melbourne
8 /10 Very good
Reviewed: Thursday, October 19, 2017
The car is in great condition and very clean, satisfied
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Eden Marion
Melbourne
8 /10 Very good
Reviewed: Sunday, October 22, 2017
Not bad
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Odelia Lucius
Melbourne
10 /10 Excellent
Reviewed: Sunday, September 11, 2016
The car rental location is right outside the airport, the paperwork was processed very quickly, and the car had only 5000 kilometers on it.
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Cash Stevenson
Melbourne
10 /10 Excellent
Reviewed: Friday, September 16, 2016
Pretty good!
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Helen Emerson
Melbourne
10 /10 Excellent
Reviewed: Sunday, September 18, 2016
It's right across from the airport terminal, easy to find. Didn't have to wait at all for the car.
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Barry Bobby
Melbourne
6 /10 Average
Reviewed: Wednesday, July 5, 2017
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Camille FitzGerald
Melbourne
2 /10 Poor
Reviewed: Sunday, February 25, 2018
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Edwiin Bright
Melbourne
10 /10 Excellent
Reviewed: Thursday, November 30, 2017
Arrived half an hour early and still completed the car rental process easily and quickly. They didn’t have the 5-seater Highlander I reserved but upgraded me to a 7-seater for free after some discussion. My reservation included Max Cover, and later I scratched the side of the car in an underground parking lot. When returning the car, the staff just checked it and assured me that with Max Cover, I wouldn't have to pay anything. This kind of service and insurance truly provides peace of mind. When renting in Australia, I only trust Hertz!
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Egbert Eve
Melbourne
10 /10 Excellent
Reviewed: Tuesday, December 5, 2017
No need to say more! Excellent!
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Montague Dorothea
Melbourne
6 /10 Average
Reviewed: Friday, September 23, 2016
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Mark Kathleen
Melbourne
6 /10 Average
Reviewed: Saturday, December 9, 2017
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Don Emmie
Melbourne
10 /10 Excellent
Reviewed: Monday, February 26, 2018
The process was quite fast. The SQ5 we initially requested wasn't available, so they gave us a Q5 instead and offered us a full tank of gas so we wouldn't need to return the car with a full tank.
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Quintion Noel
Melbourne
2 /10 Poor
Reviewed: Wednesday, February 8, 2017
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Jesse Lamb
Melbourne
2 /10 Poor
Reviewed: Monday, December 18, 2017
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Byron Bertie
Melbourne
10 /10 Excellent
Reviewed: Thursday, November 24, 2016
Drove for half a month, the car was dirty and I was very concerned. Couldn't find a place to wash it, but returning the car was no problem at all. Took only five minutes to return it, awesome!
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Tab Halifax
Melbourne
10 /10 Excellent
Reviewed: Thursday, September 29, 2016
This company has the highest business traffic, likely due to their partnership with QEEQ.
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Verne Cumberland
Melbourne
2 /10 Poor
Reviewed: Wednesday, January 3, 2018
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Leonard Clark(e)
Melbourne
10 /10 Excellent
Reviewed: Tuesday, February 27, 2018
The car was in great condition and the process of picking up and returning the car was very convenient. I will rent from you again when traveling abroad.
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Kent Stephens
Melbourne
10 /10 Excellent
Reviewed: Saturday, January 6, 2018
The car pickup process was simple, with no sales pitches. Reliable.
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Beryl Wollaston
Melbourne
10 /10 Excellent
Reviewed: Friday, February 10, 2017
Completely satisfied with Hertz. While in Australia, I accidentally left the car keys inside and got locked out. The assistance team arrived quickly, wasting no time.
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Salome Wheeler
Melbourne
10 /10 Excellent
Reviewed: Thursday, January 11, 2018
A variety of car models available, and the car condition was good. The pickup process was quick, and the return process was even faster. It only took about two minutes to park and complete the return, which was excellent! However, I'm not sure when the $100 deposit will be refunded.
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Rod Black
Melbourne
4 /10 Average
Reviewed: Thursday, January 11, 2018
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Nelly Johnny
Melbourne
2 /10 Poor
Reviewed: Monday, February 13, 2017
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Hedy Michelson
Melbourne
10 /10 Excellent
Reviewed: Monday, August 7, 2017
Excellent, the car is new
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Marina Pitman
Melbourne
8 /10 Very good
Reviewed: Friday, January 26, 2018
The queue was long and the processing was quite slow.
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Parker Gladstone
Melbourne
10 /10 Excellent
Reviewed: Tuesday, February 14, 2017
Professional and efficient.
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Bernice Virginia
Melbourne
10 /10 Excellent
Reviewed: Sunday, August 13, 2017
The most comprehensive car rental company, the first choice for overseas car rental.
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Blair Ramsden
Melbourne
2 /10 Poor
Reviewed: Saturday, February 18, 2017
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Lauren Fred
Melbourne
10 /10 Excellent
Reviewed: Sunday, February 19, 2017
Great, excellent service
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Meredith Flynn
Melbourne
10 /10 Excellent
Reviewed: Monday, October 10, 2016
Pretty good! The staff were very friendly.
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Burgess Bowen
Melbourne
8 /10 Very good
Reviewed: Monday, October 10, 2016
The queue time was a bit long, and there were insurance sales pitches, but the vehicle was in great condition. The gas station was very close to the rental office, and returning the car was very quick. You can leave right after dropping off the car.
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Alvin Dolly
Melbourne
8 /10 Very good
Reviewed: Saturday, August 19, 2017
Very close to the airport, just across the road, very convenient.
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Antony Delia
Melbourne
10 /10 Excellent
Reviewed: Sunday, August 20, 2017
Very good
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Griffith Anderson
Melbourne
10 /10 Excellent
Reviewed: Wednesday, August 23, 2017
Pick-up at the airport and drop-off in the city center was easier than expected. The return process was quick as well, just drove into the parking lot. The car was in good condition, and with full insurance, we had peace of mind while driving.
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Hyman Wilde
Melbourne
6 /10 Average
Reviewed: Monday, March 20, 2017
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Duke Jean
Melbourne
10 /10 Excellent
Reviewed: Monday, March 20, 2017
A great international car rental company with attentive and detailed service.
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Steward Jenkin(s)
Melbourne
10 /10 Excellent
Reviewed: Tuesday, March 28, 2017
Very good
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Linda Nancy
Melbourne
8 /10 Very good
Reviewed: Wednesday, January 4, 2017
Pickup was a bit slow, mainly because the staff were slow to work. Since the X3 I booked was unavailable, I got a free upgrade to an X5, which was very satisfying. When returning the car, due to staff error, I almost overpaid for fuel. Service needs improvement!
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Amanda Veblen
Melbourne
10 /10 Excellent
Reviewed: Friday, March 31, 2017
The rental company is professional, the car was in great condition, and they even upgraded the model for free.
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Jenny Carrie
Melbourne
8 /10 Very good
Reviewed: Thursday, April 6, 2017
The process was relatively simple.
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Claude Kipling
Melbourne
8 /10 Very good
Reviewed: Sunday, January 8, 2017
The store is very small, and you have to wait in line. The vehicle's condition is relatively good, but there are quite a few scratches. Since I had full insurance, the staff told me not to worry about it when I left because they didn't care how many scratches it had when I returned. However, I remind everyone that if you don't have full insurance, you should check carefully.
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Juliet Wyclif(fe)
Melbourne
10 /10 Excellent
Reviewed: Tuesday, April 11, 2017
Major company with a large variety of vehicles, located opposite the airport.
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Dempsey Aled(k)
Melbourne
10 /10 Excellent
Reviewed: Saturday, April 22, 2017
Both pickup and drop-off were quick, with clear explanations.
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Abigail Harrod
Melbourne
4 /10 Average
Reviewed: Tuesday, April 25, 2017
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Bert Holt
Melbourne
10 /10 Excellent
Reviewed: Friday, October 21, 2016
Pretty good
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Susie Hudson
Melbourne
2 /10 Poor
Reviewed: Tuesday, February 20, 2018
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Molly Ann
Melbourne
10 /10 Excellent
Reviewed: Monday, October 9, 2017
Both the rental and return processes were very straightforward. If the reserved car is temporarily unavailable, they offer a free upgrade to a higher-level car.
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Wayne Franklin
Melbourne
2 /10 Poor
Reviewed: Wednesday, February 21, 2018
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Reg Moses
Melbourne
10 /10 Excellent
Reviewed: Thursday, February 22, 2018
The process was quick, but I had to wait a long time to pick up the car. They didn't require me to return it with a full tank.
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Toby Ellen
Melbourne
2 /10 Poor
Reviewed: Thursday, February 22, 2018
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Alger Constance
Melbourne
2 /10 Poor
Reviewed: Thursday, January 3, 2019
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Gill Christ
Melbourne
2 /10 Poor
Reviewed: Friday, January 4, 2019
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Cliff Connie
Melbourne
6 /10 Average
Reviewed: Thursday, May 3, 2018
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Yves DeQuincey
Melbourne
10 /10 Excellent
Reviewed: Tuesday, February 12, 2019
The car rental location at Melbourne Airport is easy to find. After collecting luggage, just cross the zebra crossing outside the airport exit to the opposite side. It takes about 5 minutes to walk there. We did the paperwork in the afternoon around 2 PM. We also paid about 70 AUD for all tolls during the 3-day trip. The return time can be anytime before 4 PM on the agreed return day. We chose to return the car at a location in downtown Melbourne, which is less than 1 kilometer from Federation Square. It was also easy to find. There are gas stations near the return location, and the return process was simple, taking about 15 minutes to complete. We got a free upgrade to a new 2018 car with just 9000 kilometers on it. Adding an additional family member as a driver did not incur extra charges.
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Alexia Reade
Melbourne
2 /10 Poor
Reviewed: Wednesday, January 9, 2019
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Veronica Defoe
Melbourne
8 /10 Very good
Reviewed: Friday, August 10, 2018
Efficient service, they offer additional insurance but it's optional.
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Ed Geordie
Melbourne
10 /10 Excellent
Reviewed: Wednesday, February 13, 2019
Great service
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Sigrid Luke
Melbourne
10 /10 Excellent
Reviewed: Saturday, August 11, 2018
Great service attitude, simple procedures
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Jason Burne-Jones
Melbourne
10 /10 Excellent
Reviewed: Sunday, January 13, 2019
The service was good and very friendly.
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Janice Christy
Melbourne
10 /10 Excellent
Reviewed: Wednesday, October 10, 2018
The staff were very friendly, and there was hardly any waiting. We got the car immediately and the procedure was very simple.
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Vito Clare
Melbourne
8 /10 Very good
Reviewed: Sunday, February 17, 2019
The service was very enthusiastic.
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Julian Holt
Melbourne
10 /10 Excellent
Reviewed: Tuesday, May 15, 2018
Good service
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Wanda Copperfield
Melbourne
8 /10 Very good
Reviewed: Wednesday, February 20, 2019
I bought roadside assistance insurance, so the staff didn't push any other services.
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Zara Wyat(t)
Melbourne
2 /10 Poor
Reviewed: Monday, April 9, 2018
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Lewis Bartholomew
Melbourne
10 /10 Excellent
Reviewed: Wednesday, May 8, 2019
We encountered a kangaroo on the Great Ocean Road and had a minor collision. Luckily, all damages were covered by the insurance provided by the company. Very impressive!
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Marina Pitman
Melbourne
10 /10 Excellent
Reviewed: Sunday, October 8, 2023
Great service attitude, high efficiency in both pickup and drop-off
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Celeste Jack
Melbourne
10 /10 Excellent
Reviewed: Wednesday, October 31, 2018
Quick rental process, easy return, friendly customer service with no unnecessary hassles.
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Jason Burne-Jones
Melbourne
10 /10 Excellent
Reviewed: Thursday, August 30, 2018
Big company with excellent service
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Hazel Cook
Melbourne
10 /10 Excellent
Reviewed: Sunday, November 4, 2018
Excellent service!
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William Piers
Melbourne
2 /10 Poor
Reviewed: Thursday, May 24, 2018
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Louis Barney
Melbourne
10 /10 Excellent
Reviewed: Monday, November 12, 2018
Friendly attitude, polite and courteous, very satisfied.
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Agatha MacDonald
Melbourne
10 /10 Excellent
Reviewed: Sunday, September 3, 2023
Pretty good
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Eli Nicholas
Melbourne
10 /10 Excellent
Reviewed: Friday, February 8, 2019
No waiting in line
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Kelly Byron
Melbourne
6 /10 Average
Reviewed: Saturday, November 17, 2018
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Georgia Stuart
Melbourne
2 /10 Poor
Reviewed: Wednesday, September 12, 2018
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Marsh Carey
Melbourne
10 /10 Excellent
Reviewed: Tuesday, July 10, 2018
Great service.
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Frederic Gregory
Melbourne
10 /10 Excellent
Reviewed: Thursday, September 13, 2018
The car rental company is great, a big company. The car was very new.
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Monroe Henley
Melbourne
10 /10 Excellent
Reviewed: Sunday, April 22, 2018
Very friendly attitude
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Rose IV.
Melbourne
2 /10 Poor
Reviewed: Saturday, July 21, 2018
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Truda Jones
Melbourne
6 /10 Average
Reviewed: Wednesday, September 26, 2018
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Gladys Sainsbury
Melbourne
10 /10 Excellent
Reviewed: Tuesday, December 18, 2018
The process was very fast, returning the car was convenient, and the credit card pre-authorization was released quickly.
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Eden Marion
Melbourne
10 /10 Excellent
Reviewed: Wednesday, August 1, 2018
Good vehicle condition and convenient pickup
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Felix Hume
Melbourne
6 /10 Average
Reviewed: Sunday, December 23, 2018
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Griffith Anderson
Melbourne
10 /10 Excellent
Reviewed: Sunday, December 23, 2018
The vehicle was excellent
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Melissa Becher
Melbourne
10 /10 Excellent
Reviewed: Monday, December 31, 2018
Convenient and quick pickup and drop-off process
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Alger Constance
Melbourne
10 /10 Excellent
Reviewed: Wednesday, November 2, 2022
Average
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Devin Gunther
Melbourne
10 /10 Excellent
Reviewed: Friday, September 18, 2020
Very good
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Julia Dryden
Melbourne
10 /10 Excellent
Reviewed: Thursday, February 6, 2020
No extra charge for returning the car in a different location, and they have a self-service return option! Very convenient and good.
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Angela Felton
Melbourne
10 /10 Excellent
Reviewed: Thursday, February 6, 2020
Easy pickup and return.
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Miles Judson
Melbourne
10 /10 Excellent
Reviewed: Monday, February 3, 2020
Orderly queue for car pickup.
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Georgia Stuart
Melbourne
8 /10 Very good
Reviewed: Saturday, February 1, 2020
The return parking lot was very small, which really tested my driving skills. However, the staff were very friendly and patient.
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Otis Joe
Melbourne
6 /10 Average
Reviewed: Saturday, January 4, 2020
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Lionel Pope
Melbourne
10 /10 Excellent
Reviewed: Wednesday, December 11, 2019
Almost all the rental and return staff were Indian. I felt like I was in India. However, the service was efficient and courteous, as expected from Hertz.
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Armstrong Sam
Melbourne
10 /10 Excellent
Reviewed: Wednesday, November 27, 2019
Quite good
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Robin Darwin
Melbourne
2 /10 Poor
Reviewed: Wednesday, November 13, 2019
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Horace Spender
Melbourne
10 /10 Excellent
Reviewed: Sunday, November 3, 2019
Easy pickup, even easier dropoff, and great car condition!
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Dwight Bauer
Melbourne
10 /10 Excellent
Reviewed: Monday, October 14, 2019
Car pickup and exchange were very quick, and the store was easy to find.
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Guy Haywood
Melbourne
10 /10 Excellent
Reviewed: Wednesday, October 9, 2019
Pretty good, straightforward procedures.
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Bruce Hood
Melbourne
10 /10 Excellent
Reviewed: Monday, October 7, 2019
Fast and convenient processing
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Armand Church
Melbourne
6 /10 Average
Reviewed: Saturday, October 5, 2019
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Kennedy Samson
Melbourne
2 /10 Poor
Reviewed: Tuesday, June 11, 2019
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Owen Thorndike
Melbourne
2 /10 Poor
Reviewed: Sunday, May 19, 2019
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Sabina Michael
Melbourne
10 /10 Excellent
Reviewed: Saturday, June 22, 2019
Great
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Alva Dupont
Melbourne
10 /10 Excellent
Reviewed: Wednesday, August 21, 2019
An unforgettable road trip!
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Robin Darwin
Melbourne
10 /10 Excellent
Reviewed: Sunday, January 28, 2024
Very satisfied
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Stephanie Smedley
Melbourne
10 /10 Excellent
Reviewed: Friday, September 27, 2019
Pretty good
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Brook Horace
Melbourne
10 /10 Excellent
Reviewed: Monday, September 2, 2019
Great service
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Franklin Raphael
Melbourne
10 /10 Excellent
Reviewed: Tuesday, January 2, 2024
Very good.
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Constance Antoinette
Melbourne
10 /10 Excellent
Reviewed: Thursday, February 29, 2024
Fast, convenient, and quite good
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Zoe Charles
Melbourne
10 /10 Excellent
Reviewed: Tuesday, July 16, 2024
Very satisfied. As expected from a big company, instructions were clear. I got a free upgrade, and the confirmation message after return was very clear, with no extra fees.
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Phoenix Barnard
Melbourne
10 /10 Excellent
Reviewed: Wednesday, August 21, 2024
Excellent
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Denise McDonald
Melbourne
10 /10 Excellent
Reviewed: Wednesday, October 2, 2024
Both pick-up and drop-off were very efficient.
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Isabel Grace
Melbourne
10 /10 Excellent
Reviewed: Saturday, October 12, 2024
The service was excellent.
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Doris Ingersoll
Melbourne
10 /10 Excellent
Reviewed: Monday, August 26, 2024
Overall, it's very convenient.
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Elma Ferdinand
Melbourne
10 /10 Excellent
Reviewed: Thursday, December 12, 2024
The service was excellent, attentive, and detailed.
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Renata Oliver
Melbourne
10 /10 Excellent
Reviewed: Thursday, December 12, 2024
Very satisfied.
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Olivia Jeremiah
Melbourne
8 /10 Very good
Reviewed: Friday, December 27, 2024
Overall quality is good.
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Otto Bach
Melbourne
10 /10 Excellent
Reviewed: Saturday, May 17, 2025
Excellent service.
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Anonymous
Melbourne
8 /10 Very good
Reviewed: Monday, March 2, 2026
I’d already bought insurance back home, but when I got there they pushed me to add more. I don’t really speak the language, and they made it sound like I couldn’t pick up the car without it, so I just went ahead and paid for the extra coverage.
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Anonymous
Melbourne
10 /10 Excellent
Reviewed: Monday, March 23, 2026
Really friendly and helpful staff.
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Sunil Agarwal
Melbourne
10 /10 Excellent
Reviewed: Monday, January 6, 2020
The car offered to us was really comfortable and made our entire trip really memorable
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Belinda O'Neil
Melbourne
10 /10 Excellent
Reviewed: Wednesday, December 11, 2019
Almost all the rental and return staff are Indian, it felt like I was in India. However, the service was thorough, fast, and polite, as expected from Hertz.
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Violet Haggai
Melbourne
4 /10 Average
Reviewed: Tuesday, October 22, 2019
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