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Live chat Email us Service Code: 8309094125
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Reviewed: Thu, Feb 22, 2018
About Hertz: 2.0 /10
When picking up the car, I was told that there were no Corolla hatchbacks available, and I was given a Kia Cerato instead. However, when I went to the parking lot with the key, I saw several Corolla hatchbacks that I had booked on the ZUZUCHE website. When I asked the Hertz staff to switch, I was told those Corollas were all reserved. Are customers booking through the ZUZUCHE website treated differently than those booking directly with Hertz? I don't want to rent a car this way again!

Relevant Reviews on Hertz MELBOURNE APT

Elma Ferdinand

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Reviewed: Thu, Dec 12, 2024
About Hertz: 10.0 /10
The service was excellent, attentive, and detailed.
About QEEQ: 10.0 /10

Wanda Copperfield

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Reviewed: Wed, Feb 20, 2019
About Hertz: 8.0 /10
I bought roadside assistance insurance, so the staff didn't push any other services.

Susie Hudson

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Reviewed: Thu, Feb 22, 2018
About Hertz: 8.0 /10
The staff tried to sell us insurance and fuel options when we rented the car. We declined. They also asked if we were going to places off the Great Ocean Road and whether we had prepaid for toll roads. Overall, their attitude was good, but communication wasn't very smooth.

Merlin Pearson

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Reviewed: Tue, May 3, 2016
About Hertz: 4.0 /10
The person before me took over half an hour to rent a car, the staff was a bit slow. I originally booked a Qashqai on Zuzuche, but ended up with an EcoSport. The space is very small and it's not easy to drive.

C.Lau

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Small SUV | Nissan X-Trail or similar
Reviewed: Mon, Jan 13, 2020
“First experience with Easyrentcars and Hertz in Melbourne”
About Hertz: 9.3 /10
we have upgrade to Passat wagon, nice and comfortable drive experience
About QEEQ: 10.0 /10
easy booking

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