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Reviewed: Thu, Feb 22, 2018
About Hertz: 2.0 /10
When picking up the car, I was told that there were no Corolla hatchbacks available, and I was given a Kia Cerato instead. However, when I went to the parking lot with the key, I saw several Corolla hatchbacks that I had booked on the ZUZUCHE website. When I asked the Hertz staff to switch, I was told those Corollas were all reserved. Are customers booking through the ZUZUCHE website treated differently than those booking directly with Hertz? I don't want to rent a car this way again!

Relevant Reviews on Hertz MELBOURNE APT

Melissa Becher

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Reviewed: Mon, Dec 31, 2018
About Hertz: 10.0 /10
Convenient and quick pickup and drop-off process
About QEEQ: 10.0 /10

Eden Marion

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Reviewed: Wed, Aug 1, 2018
About Hertz: 10.0 /10
Good vehicle condition and convenient pickup

Rose IV.

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Reviewed: Sat, Jul 21, 2018
About Hertz: 2.0 /10
They raised the price upon seeing we had children. Compared to Thai car rental companies, it's like heaven and earth.

Claude Kipling

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Reviewed: Sun, Jan 8, 2017
About Hertz: 8.0 /10
The store is very small, and you have to wait in line. The vehicle's condition is relatively good, but there are quite a few scratches. Since I had full insurance, the staff told me not to worry about it when I left because they didn't care how many scratches it had when I returned. However, I remind everyone that if you don't have full insurance, you should check carefully.

Jenny Carrie

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Reviewed: Thu, Apr 6, 2017
About Hertz: 8.0 /10
The process was relatively simple.

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