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Live chat Email us Service Code: 9180922125
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Reviewed: Mon, Aug 1, 2016
About Hertz: 8.0 /10
Picking up and returning the car at Melbourne airport was very smooth. The staff at the pick-up were very friendly and provided detailed and professional explanations of various scenarios. Their service was attentive, thoughtful, and very considerate.
About QEEQ: 10.0 /10

Relevant Reviews on Hertz MELBOURNE APT

Owen Thorndike

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Reviewed: Sun, May 19, 2019
About Hertz: 2.0 /10
A few days after returning the car, an extra charge was made that almost equaled the rental fee. I emailed them but haven't received a reply yet.

Marsh Carey

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Reviewed: Tue, Jul 10, 2018
About Hertz: 10.0 /10
Great service.
About QEEQ: 10.0 /10

William Piers

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Reviewed: Thu, May 24, 2018
About Hertz: 2.0 /10
Waited too long to pick up the car, over half an hour purely for the staff to verify the information without any communication. No staff accompanied during pickup, making it impossible to confirm any potential vehicle issues.

Toby Ellen

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Reviewed: Thu, Feb 22, 2018
About Hertz: 2.0 /10
When picking up the car, I was told that there were no Corolla hatchbacks available, and I was given a Kia Cerato instead. However, when I went to the parking lot with the key, I saw several Corolla hatchbacks that I had booked on the ZUZUCHE website. When I asked the Hertz staff to switch, I was told those Corollas were all reserved. Are customers booking through the ZUZUCHE website treated differently than those booking directly with Hertz? I don't want to rent a car this way again!

Jason Burne-Jones

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Reviewed: Sun, Aug 9, 2015
About Hertz: 10.0 /10
Very good, very convenient
About QEEQ: 10.0 /10

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