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Live chat Email us Service Code: 8987285217
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Reviewed: Sat, Sep 6, 2014
About Hertz: 10.0 /10
The rental location is convenient and easy to find, the service attitude is very good, and the staff are very attentive. Picking up the car is very easy, and the car is in excellent condition. I rented a car that was less than a month old and had only driven 1,700 kilometers. The car was very clean inside and out when I picked it up. Returning the car took less than a minute. I'll choose Hertz for my next trip and hope their service is as good in other countries.
About QEEQ: 10.0 /10

Relevant Reviews on Hertz MELBOURNE APT

Armstrong Sam

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Reviewed: Wed, Nov 27, 2019
About Hertz: 10.0 /10
Quite good
About QEEQ: 10.0 /10

Felix Hume

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Reviewed: Sun, Dec 23, 2018
About Hertz: 6.0 /10
Overall, it's alright. However, the website indicated that GPS was free with a deposit, but at the counter, it was $25 per day. Eventually, we upgraded to an Audi Q5 with built-in navigation for $36 per day. Other than that, everything was fine as it's a big rental company. The rental and return process was smooth.

Janice Christy

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Reviewed: Wed, Oct 10, 2018
About Hertz: 10.0 /10
The staff were very friendly, and there was hardly any waiting. We got the car immediately and the procedure was very simple.
About QEEQ: 10.0 /10

Madeline Surrey

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Reviewed: Mon, Nov 9, 2015
About Hertz: 8.0 /10
The service was quite enthusiastic. The entire process took about half an hour, and I waited in line behind three people. When inspecting the car, I found a small dent under the trunk. I informed the Hertz staff, and they indicated that such a small scratch, about the size of a finger, was not an issue. Later, I saw in the rental documentation from Hertz that it specifies the size of damage that requires a claim.
About QEEQ: 8.0 /10

E.Priady

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Standard SUV | Toyota Kluger 7 Seats or similar
Reviewed: Fri, Aug 24, 2018
“Keep the good services”
About Hertz: 10.0 /10
Like: The car was excellent and new
Dislike: Everything was ok

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