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Reviewed: Thu, Mar 5, 2015
About Hertz: 8.0 /10
The queue at Melbourne Airport was shorter compared to other companies when picking up the car. Returning the car was also quick. A staff member took photos around the car and printed out a receipt. Of course, the car was in good condition as well.

Relevant Reviews on Hertz MELBOURNE APT

Renata Oliver

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Reviewed: Thu, Dec 12, 2024
About Hertz: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Meredith Flynn

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Reviewed: Mon, Oct 10, 2016
About Hertz: 10.0 /10
Pretty good! The staff were very friendly.

Bernice Virginia

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Reviewed: Sun, Aug 13, 2017
About Hertz: 10.0 /10
The most comprehensive car rental company, the first choice for overseas car rental.
About QEEQ: 10.0 /10

Edwiin Bright

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Reviewed: Thu, Nov 30, 2017
About Hertz: 10.0 /10
Arrived half an hour early and still completed the car rental process easily and quickly. They didn’t have the 5-seater Highlander I reserved but upgraded me to a 7-seater for free after some discussion. My reservation included Max Cover, and later I scratched the side of the car in an underground parking lot. When returning the car, the staff just checked it and assured me that with Max Cover, I wouldn't have to pay anything. This kind of service and insurance truly provides peace of mind. When renting in Australia, I only trust Hertz!
About QEEQ: 10.0 /10

Claude Kipling

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Reviewed: Tue, May 31, 2016
About Hertz: 2.0 /10
The car we received was different from what we booked. We originally booked an SUV Nissan Qashqai (I even provided them with a copy of the rental agreement), but upon pickup, we were given an SUV Hyundai ix35 with several scratches. When we mentioned this to the Hertz staff, they said it was the same category (SUV) so it's fine. However, there was already an SUV Nissan Qashqai nearby. Since it was late, we didn't want to argue further. We hope Hertz can improve on this.
About QEEQ: 8.0 /10

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