BANGKOK SUVARNABHUMI AIRPORT CAR RENTAL REVIEWS

The staff told me I was very lucky as I was the first renter of this car, a brand-new vehicle with only 63 kilometers on it.

The car is over two years old with 150,000 kilometers on it, but the condition is okay.

Very satisfied, warm and friendly service.

Convenient

Satisfied

The service was excellent! No upselling.

Not bad.

Arrived at midnight, the store staff stayed until 1 a.m. Very grateful.

Poor attitude.

Satisfied

The process is convenient, and car pickup is quick.

Satisfied

It's acceptable.

Registration was pretty quick, though I waited about 20 minutes for the car.

The car condition was good and very clean. Returning the car was simple, they just took a quick look without conducting thorough inspections, so you can rent with peace of mind. The staff at the store don't speak Chinese, which makes communication a bit challenging. Additionally, contact methods are either email or phone, which can be quite frustrating. Unlike other car rental companies that offer WeChat support and have Chinese-speaking staff, this company doesn't provide such convenience. With other companies, you can contact them via WeChat in advance for returns, which makes handling unforeseen situations easier. If it’s your first time renting a car in Thailand and your English isn’t good, I recommend choosing FlashRent. Although it's more expensive, it’s much more hassle-free with simpler procedures. For example, last time I rented with FlashRent, their staff were available at the counter even during late-night hours. In contrast, this company claims to be open 24/7, but I couldn’t find anyone when I arrived. Eventually, a kind lady from a neighboring car rental company helped me get in touch with them.

The car is quite worn, with over a hundred thousand kilometers on it.

The car this time was really great.

Great service, the staff were very patient.

Very satisfied, giving a big thumbs-up to the rental company.

There was basically no service. The vehicle was in terrible condition with damages everywhere, even on the roof and door frames.