CAR RENTAL REVIEWS ON BUDGET AT BANGKOK SUVARNABHUMI AIRPORT, BKK

Overall service was very satisfactory and the process was quick.

Very good.

Hello , I rented a car from budget desk from suvarnabhumi airport at 20:00 on 17th February. Your staff at front desk was very rude. She was trying to explain ‘taking photo of the fine of driving high speed brochure and send as email’. At the beginning , I didn’t understand because of Thai accent. then she started speaking with very high tone and ugly speaking sound. these girls at front deck can be more polite with Thai smile

Very convenient.

The digital order cannot be used on-site. Please take note.

Not bad, but the staff asked for too many documents and the process was a bit slow.

Excellent

Poor attitude.

Good

The car condition from Budget was great and very convenient. We rented the car for an 8-day self-drive trip starting in Bangkok, traveling to Pattaya, then Koh Samet, and back to Bangkok. The car was in excellent condition throughout the trip with no issues at all. Would definitely consider renting again next time.

It's acceptable.

The service is quite good.

Excellent service, they even upgraded the vehicle, which was a pleasant surprise.

Very smooth and service was excellent.

Very satisfied, will rent from this company again next time.

The car condition was good and very clean. Returning the car was simple, they just took a quick look without conducting thorough inspections, so you can rent with peace of mind. The staff at the store don't speak Chinese, which makes communication a bit challenging. Additionally, contact methods are either email or phone, which can be quite frustrating. Unlike other car rental companies that offer WeChat support and have Chinese-speaking staff, this company doesn't provide such convenience. With other companies, you can contact them via WeChat in advance for returns, which makes handling unforeseen situations easier. If it’s your first time renting a car in Thailand and your English isn’t good, I recommend choosing FlashRent. Although it's more expensive, it’s much more hassle-free with simpler procedures. For example, last time I rented with FlashRent, their staff were available at the counter even during late-night hours. In contrast, this company claims to be open 24/7, but I couldn’t find anyone when I arrived. Eventually, a kind lady from a neighboring car rental company helped me get in touch with them.

The car condition was good and very clean. Returning the car is straightforward; they just do a simple check without a detailed inspection, so you can rent without worry. However, the staff at the location don’t speak Chinese, so communication can be a bit challenging. Additionally, customer support is either via email or phone, which feels inconvenient compared to other rental companies that offer WeChat support or Chinese-speaking staff. With other companies, you can also use WeChat to contact them in advance for returns, making it more convenient in case of unexpected situations. If it’s your first time renting a car in Thailand and you’re not fluent in English, I recommend using Flash Rent. Although it’s a bit more expensive, it’s more hassle-free with simpler procedures. During my previous rental experience with Flash Rent, their staff were at the counter even late at night, unlike this company that claims to operate 24 hours but had no one there when I arrived. I ended up getting help from a staff member at a neighboring rental company to get in touch.

The car this time was really great.

Satisfied! The process is very smooth.

The process is quick and clear.