The car rental process was convenient and efficient. After a vehicle accident, the replacement process was quick. The customer service hotline was accessible and responsive. The claims documentation was complete and processed promptly.
The partner store of QEEQ has the QEEQ logo. The staff were enthusiastic and efficient. Both picking up and returning the car took only ten minutes. The car was relatively new with an odometer reading of just over 20,000 kilometers. They even provided a phone holder, charging cables, and an umbrella with the car, which were very practical. With a self-driving trip, you can fully control your pace. Highly recommended!
The car rental company is located on the first floor of the Holiday Inn hotel, very easy to find. The service staff were friendly, no upselling, and the process of picking up and returning the car was smooth and straightforward.
I have been a loyal customer for eleven years, and the service is as excellent as always. Picking up and returning the car is convenient and straightforward. There is no upselling of extra insurance. The car inspection during pickup is thorough, while the inspection during return is very relaxed. The vehicle is in good condition, clean, and well-maintained.
Apart from struggling to find the store, everything was perfect. For people who don't speak English, it can be difficult to communicate with the staff over the phone. Luckily, we managed to connect successfully, and the staff was helpful in assisting with the procedures. Their attitude was great. Once that's done, you can just drive the car away. The car was easy to drive and handled normal roads well, though its uphill power was lacking. Overall, it was a good experience. Next time I visit Phuket, I will definitely rent a car again—it’s way more convenient than taking taxis!
Car rental locations (incl. in-airport & off-airport)
Car rental reviews by car rental supplier
Car rentals at/near landmarks of Phuket
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