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Last updated on: August 2, 2025
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33Rental Locations
26Airport Locations
Map View of Car Rental Locations in Phuket
Hertz
8.9/10
Budget
9.3/10
Europcar
8.6/10
Thrifty
9.0/10
YESAWAY
8.9/10
Thai Rent A Car
9.0/10
DRIVE CAR RENTAL
9.2/10
AVIS
8.5/10
ASAP
9.0/10
National
9.1/10
Keddy by Europcar
8.8/10
Shouqizuche
8.5/10
Chic Car Rent
8.6/10
LuvDrive CarRent
10.0/10
Alamo
10.0/10
Haup
10.0/10
PAYLESS
8.7/10
Gipin Car
9.9/10
Bizcar Rental
8.5/10
Reviewed: May 4, 2025
Hertz provided excellent service. There was a staff member guiding us to pick up the car. Although the return was outside of business hours, an employee was already waiting in the parking lot. The whole process was very efficient, definitely worth using their service again.
Reviewed: April 28, 2025
Poor attitude and lack of communication with customer service.
Reviewed: July 15, 2025
Overall, it's average. The vehicle condition is relatively outdated due to general circumstances in Thailand.
Reviewed: July 29, 2025
This rental company is extremely unreasonable. The vehicle had unknown damage, yet they refused to use insurance and forced maximum compensation.
Reviewed: April 22, 2025
Excellent service, even late at night you can pick up the car at the airport.
Reviewed: February 21, 2025
The service was satisfactory, and the pick-up and drop-off process was quick. It would be better if the car was in newer condition.
Reviewed: July 21, 2025
The service was excellent, and the staff were very helpful.
Reviewed: June 2, 2025
The counter staff had a terrible attitude. When returning the car, they came up with all sorts of reasons, claiming the car had an odor. Odors are subjective and hard to definitively judge, but the counter insisted on deducting a 5000 THB fee. This is outrageous and unacceptable. They clearly know travelers need to catch their flights after returning the car, yet they chose to ignore customers and delay, risking us missing our flights (I was held up at the counter for nearly an hour). It’s obvious they just wanted to pocket the 5000 THB deposit. This car rental experience was extremely upsetting. I never expected a Thai car rental company to act so unreasonably, blatantly charging unjustified fees.
Reviewed: July 31, 2025
The overall service was quite good. The staff at the rental location and those handling car pick-up and return spoke Chinese. Whether picking up or returning the car, the process was convenient and fast. However, there were two issues that negatively affected the rental experience. First, the car was in poor condition, with dozens of scratches and dents, and the air conditioning worked intermittently. Second, there were two Chinese-language rental company markings near the license plate and front windshield, which made it obvious to the police that the car was driven by a Chinese person. As a result, the car was routinely stopped for checks. Without an international driver's license or a Thai driver's license, fines are unavoidable. Additionally, if a traffic accident occurs, the insurance company has grounds to deny coverage. Presenting a translated version of the basic driver's license booklet was ineffective.
Reviewed: February 24, 2025
Overall very satisfied, giving a five-star rating.
Reviewed: July 31, 2025
Very satisfied, although the vehicle is relatively old.
Reviewed: July 30, 2025
Very satisfied. Convenient and fast, having a car makes traveling anywhere easy.
Reviewed: July 14, 2025
The car was dirty, the attitude was average, they initially said there was a phone holder but there wasn't one, and we ended up waiting idly in the parking lot.
Reviewed: July 7, 2025
I brought the wrong driver's license, and the store allowed me to provide an electronic version.
Reviewed: July 21, 2025
First of all, there were no staff members during working hours. I had to call her to come to the counter, which was very small and had no clear signage. The vehicle was in terrible condition, and it was only after we strongly insisted on changing the car that they provided a replacement. I actually arrived at the store at 8:20 AM, but I didn’t get the car until 9:00 AM. The onsite staff told me that I could return the car by 9:00 AM. In fact, I returned before 9:00 AM, but now they are trying to charge me extra fees for extended usage. I have always used the Zuzuche platform, and this is the first time I’ve encountered such a situation. Moreover, I contacted Zuzuche’s customer service on the evening of the car return to explain the situation. Now Zuzuche has directly sent me an email stating they will deduct the charges. I’m wondering if the platform does not protect its customers’ rights?
Reviewed: January 31, 2025
They provided a car with over 160,000 kilometers. Later, I had an accident and went to the hospital, so a friend had to return the car on my behalf. I tried coordinating with AVIS to waive the 3,745 THB penalty for not personally returning the car due to force majeure. However, their customer service acted like robots, repeatedly stating their manager disagreed, while refusing to let me speak directly with the manager.
Reviewed: June 22, 2024
In 2019, I rented a car in Phuket with my family. It was great, just make sure to check the car carefully during inspection. Any small scratches should be noted by the staff. The experience was pretty good. I rented the car in downtown Phuket and returned it at the airport. The staff barely looked at the car when I returned it, making the process very smooth. Now it's 2024, and I'm planning to go to Kuala Lumpur and rent a car again. I was surprised to see a reminder of my 2019 review. Well, if the experience wasn't good, I wouldn't think of renting again. Support QEEQ, keep up the good work! Grow stronger and bigger! Make it easier for us to rent and return cars.
Reviewed: July 16, 2025
Very good, since our flight leaving Phuket was quite late, the staff offered a free two-hour extension for returning the car. Truly excellent service.
Reviewed: June 5, 2020
The pick-up process didn't involve much service. They handed over the key without much explanation, so I had to figure out the car's features myself. The car's condition was average. When returning the car, there was a delay due to an accident, but they didn't make it difficult and even joked around a bit.
Reviewed: March 22, 2020
It was a little hard to find. The car had plenty of scratches and dents but the agents marked them down - even the smallest ones.
Reviewed: November 21, 2024
It was okay. Got an old car with average condition.
Reviewed: October 9, 2024
The service was quite good, and the car inspection process was quick.
Reviewed: November 4, 2024
Great! I wanted to extend the rental period and could do it online without going to the location.
Reviewed: May 18, 2022
รอรับรถนานกว่า 30 นาที พนักงานบริการแย่ ไม่มีการแนะนำที่ดี ให้รถไม่ตรงกับทีาจองไว้ แต่พนักงานส่งรถดีมาก
Reviewed: May 9, 2022
The counter is combined with Budget which makes it a little hard to spot
Reviewed: April 29, 2022
Booked mid size and upgraded to full size. High mileage car but drove smoothly
Reviewed: January 12, 2020
Initially rented for 2 days, then extended for another 3 days. The store provided a lot of assistance during the process.
Reviewed: September 28, 2019
The staff were very diligent and honest in recording all the scratches, as the rented car had some. Everything was documented.
Reviewed: May 14, 2019
The car pickup process was simple and convenient. I got the car quickly.
Reviewed: July 25, 2019
A call to Bizcar before drop-off was needed to avoid long waiting for their staff to get the car but we were not informed at pickup so had to wait and almost caused us late going to the gate for departure.
Reviewed: May 1, 2019
Not so convenient to pick up car if tou are from international airport as it needs to pick up at domestic airport and go thru several unnecessary baggages check again, baby car seat is not clean but car is new and in good condition and staffs are all friendly
Reviewed: August 29, 2018
Picking up the car was quick, but we had to wait a bit when returning it.
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