Pickup and drop-off went smoothly. However, there were three issues: First, the staff gave me a Honda Jazz hatchback instead of the Toyota Vios sedan I had booked. For similar cars, it should have been a sedan. After insisting, they gave me a Honda City sedan instead. For those who understand cars, the rear space is completely different between these two models. A reminder to everyone, insist on getting the model you booked or an equivalent. Second, the car was not provided with a full tank of gas. Being in a foreign country, to avoid unnecessary trouble, I had to add more fuel to ensure the tank was full when returning it. Third, after the car was driven for 2 days, the battery was dead on the third morning, even though the car had only 15,000 kilometers on it and was practically new! I couldn’t reach the rental company by phone and had to seek help from the hotel staff to jump-start the car, then drove for half an hour to report the issue at the rental office. This wasted time, and I was worried the car might break down on the way. Aside from these issues, I was overall satisfied. QEEQ’s customer service is very responsive, addressing queries promptly. Thumbs up!

It's good, not bad

The service was good and I'm quite satisfied.

The car did not match the description. They said they didn't have the model I requested.

Like: The most cheapest price I have been booked. Car are in very well condition.
Dislike: The airport way has been changed but my Google map never update. Make me lost more than hour to find how to go in to airport and traffic jam.