The rented car was different from the one provided, but it didn't cause any issues. The rental company informed customers in detail about the vehicle's damage condition beforehand. When returning the car, even without prior notice, staff were already waiting in the parking lot. They checked the exterior and fuel level, and if everything was fine, they informed the customer that the deposit would be refunded the next day. The process was very efficient.
Overall great. When picking up the car, they specifically mentioned that the car didn't have a spare tire, and even if the tires leaked, I could call the company for assistance. Due to the high tourist season, cars were in short supply, and the vehicle they gave me was the older sedan version of the Toyota Yaris. It was quite dated, with numerous exterior scratches and dim, aged headlights that made nighttime driving a bit challenging. However, the interior was meticulously cleaned, and the overall driving experience was fine. The trunk's storage capacity was impressive—coming from the cold UK to Thailand meant we had much more luggage than usual: four large suitcases (two 26-inch, one 24-inch, one 20-inch) and several backpacks and handbags—all fit with ease. The 1.2L engine surprisingly provided a slight pushback sensation under full load at speeds below 80 km/h, offering adequate power. Fuel consumption was 2 liters more per 100 km compared to the newer Yaris Ativ I used in Bangkok, but considering the hilly terrain in southern Thailand, the higher consumption was acceptable. Overall, it was far more fuel-efficient than the large-engine SUVs I drive back home. Next time, I plan to rent a diesel Fortuner for fun.
Although I couldn't get the car I reserved in advance, the overall service was very good. When I wanted to extend the rental period during the trip, I called to inquire and they provided several options.
Car rental locations (incl. in-airport & off-airport)
Car rental reviews by car rental supplier
Car rentals at/near landmarks of Krabi
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