CAR RENTAL REVIEWS ON KEDDY BY EUROPCAR IN PHUKET

On return, staff was not sure about the damages the car already carried, and asked me if it was new. I had to load up photos takens during pick up to show the damage was already there. this would be a dispute had i not taken pictures as proof. Rear wind screen is covered with a film that made viewing unclear.

Acceptable

Service attitude is average. Remember to call 20 minutes in advance when returning the car, otherwise, no one will be there.

First, I reserved three days through the app paying 500 yuan. Upon arrival at the store, I upgraded to full insurance which cost almost 100 yuan per day, totaling 300 yuan. Additionally, since the person paying and the driver were not the same, there was an extra handling fee of 120 yuan. The overall cost was 920 yuan for 3 days, averaging 307 yuan per day. Then I asked customer service and they said the upgrade could not waive the basic insurance. Yes, I am that fool. I won't rent from here again; it's too expensive. It's much cheaper to rent directly from the corresponding rental company.

Well done, was totally satisfied with the entire process.

Well done, was totally satisfied with the entire process.

車両はトヨタヤリス、セダンタイプでした。とても手入れがされていて、車内もきれいでした。25キロのスーツケース2個がトランクに入れることができます。プーケットのアップダウンする道路、狭い道、高速での走行も問題なく快適でした。 借り受け時の車周りのチェックもスムーズに終えて、返却も空港に到着する20分前に事務所に電話して、午前6時30分に到着6番ゲート出口に到着すると、既に係員が待機してくれていて、3分くらいで外周、エンジンチェックを終えました。旅行中ドライブや病院^_^などに行くのに大活躍してくれて本当にレンタルしてよかったです。 ありがとうございました。

とてもわかりやすいプラットフォームで、すぐにレンタル申し込みができました。 契約内容や料金も分かりやすく表示してくれて、助かりました。機会があればまたよろしくお願いします。

The staff were very professional and friendly.

Very satisfied

The car back windscreen and 2 front 2 windows were blur and quite a driving hazard. Good to do something about it.

Adequate

Not bad

Satisfied

Service pricing is top-notch

Other car rental companies allow differences between the driver's name and the credit card holder's name for the deposit without any issue. However, this company requires both names to match, otherwise, you have to pay an extra 2000 THB. If not, you can't pick up the car.

No need to queue, but the staff takes a longer time to process.

I got a larger car then booked, and had a lot of space. the car itself was well used and had lots of damage and since I picked it up late night I couldn't see all of it in the dark, so I was a bit nervous what would happen at drop off, but staff was easy and swift and no issues.

Arrived at midnight, completed paperwork and got the car in about 20 minutes. Very convenient and highly recommended.

Excellent service and smooth car pickup.

Overall service efficiency is good, but there are many scratches on the car, so inspect carefully.

Satisfied