KEDDY BY EUROPCAR CAR RENTAL REVIEWS

It's okay, but they might persuade you to rent a more expensive car.

Excellent service, no need to queue.

I booked a Golf but was given a lower-grade SEAT. The navigation screen's touch function wasn't working, and CarPlay was unusable. Overall, the large rental company was not as good as expected.

Efficient and great service.

This trip covered Denmark, Norway, and Sweden, spanning 1900 kilometers. From pickup to drop-off, including handling a tire pressure alert by contacting customer service and resolving it perfectly, the overall experience was excellent. The car's trunk is spacious enough to accommodate two 26-inch suitcases, two 24-inch suitcases, one mini suitcase, and a large tote bag. Make sure to choose the full insurance option.

Quite satisfied, the process was very quick.

The store was easy to locate with navigation, the process was smooth, the car was clean, and it was easy to operate.

Satisfactory

The reserved car model was not available, and they said they replaced it with a car of the same size. However, from the photos and actual experience, it didn't feel the same size, but there was no other option. Throughout the trip, it was difficult to store luggage. I don't think T-Cross and Golf are the same type of car.

Pickup and return were very convenient. The service was enthusiastic and problem-solving was handled warmly. UnionPay credit card authorization was accepted.

Very satisfied.

Great experience! Every terminal has a store, making pick-up and drop-off very convenient, with no upselling at all.

The staff was very professional and attentive.

Why do we always get vehicles in such poor condition? Is it because we booked at a lower price or for some other reason? One time the electric car couldn't charge, another time the steering wheel was misaligned, and this time we were given a car with a loose protective panel, which hadn't even been cleaned after being returned. If there aren’t suitable cars available, don't accept the booking! We waited for half a day and got this kind of car? After a lengthy explanation, they finally upgraded the vehicle. I probably won’t choose this company again next time.

Very satisfied

Overall service is good! No aggressive promotion of insurance.

Yes. Their response was fast and helpful.

Very easy to use , get for affordable price easier

Very satisfied.

The reserved car model was not available, and they provided a new car, but the upgrade required an additional fee. The contract and documents were in French, so please be aware.

Excellent service.