PARIS CAR RENTAL REVIEWS

There were few people when I went, and the staff was very patient. The car pickup process was smooth.

Overall, it went quite smoothly for both pick-up and drop-off.

Had to wait in line a bit during pickup because there were some unusual customers ahead, like those without their own credit cards or wanting to use cash as a deposit. The staff handled it all calmly. Returning the car was very smooth, with the staff completing the inspection quickly.

The staff were very friendly.

The car had a few scratches, but everything else was fine.

Overall, it's fairly good.

Excellent

No cell reception at the underground parking lot.

Volkswagen T-Roc 2.0T

Satisfied.

This company provided excellent service and an amazing experience, definitely the right choice.

It went smoothly.

The front desk staff were incredibly warm, attentive, and patient, taking care of every detail.

Very satisfied. We temporarily changed the car model, and the customer service was very patient in helping us make the change.

Returning a car at Paris North Station is quite troublesome and the process is somewhat inefficient. Other aspects are fine, but the tire pressure was low and the car wasn't very clean inside.

The car rental staff were very friendly and helpful. When picking up the car, I didn’t like the reserved yellow-colored vehicle, so they immediately switched it to a Renault Captur. At drop-off, I informed the staff that the car wasn’t cleaned at pickup and that the drop-off location had been changed without prior notice. The staff quickly deducted 50 euros from the rental cost, which was very considerate. Additionally, regarding the absence of an environmental sticker on the car, we had to delay our journey to contact the rental company and QEEQ. The rental company provided no response, and QEEQ claimed they were reaching out to the rental company. The long communication process did not yield a definitive answer. The staff at the drop-off location clearly stated that rental cars in France no longer require an environmental sticker. Surprisingly, QEEQ also lacked this information.

Everything was ready nice and early, and the signs in the arrivals hall clearly pointed us to the right garage to pick up the car.

The rental counter is super easy to find – it’s the first one you see on level B1. The return car park entrance is right next to the exit, so dropping the car off is really straightforward too.

The car I booked was the car I got. The staff were friendly, and they let me pick up the car more than an hour earlier without any issue. There were no upselling tactics or unclear charges, and the deposit was refunded promptly. Since I'm not a skilled driver, I chose to purchase the full local insurance. The car was in great condition and easy to drive. One suggestion: avoid returning the car in downtown Paris at all costs—the traffic is absolutely terrible!

It's okay.