Hertz, Roissy Cdg Terminal Car Rental

Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Roissy Cdg Terminal Information, Car Rental Instructions & Policies

Address

TERMINAL 1 & 2F,ROISSY EN FRANCE,95700,FR

Telephone

0825889755 / +330148626922

Pick-up Instructions

The Hertz - Roissy Cdg Terminal car rental location is in terminal

You can walk to the counter of Hertz - Roissy Cdg Terminal car rental.

Counter located at T1 arrival, please follow the "Car Rental" sings inside the airport.

Drop-off Instructions

Terminal 1 (T1) Drive to the P1 parking lot located at Terminal 1. Upon arriving at Terminal 1, keep left to go up the ramp and follow the signs for "Car Rental." Continue left to enter the P1 parking lot. Google Maps link to P1 parking lot https://maps.app.goo.gl/wrzDyA45QgX9UqLr6

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 120 years old

Young Driver Fee applies at 19 - 24 years old with charge of EUR 16.1914371 - 42 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Volkswagen Passat, Renault Talisman, Ds 4, Kia Carnival, Mercedes E250 Convertible, Vw Tcross 200 Tsi Vw Nivus 200 Tsi Hyundai Creta, Ds 7, Toyota Prado, Mercedes Gle, Alpine A110, Audi A4, Bmw 2 Series Convertible, Toyota Corolla, Bmw Z4 Convertible, Mercedes C Class, Volvo Xc40, Jaguar F Pace-diesel, Bmw Ix3, Porsche Cayenne Coupe O Similar, Metre Tipper Truck-diesel, Mercedes-benz Glc, Toyota C Hr, Kia Sorrento, Mercedes Glc, Volkswagen Touareg, Kia Xceed, Mercedes S-class, Mercedes E-class Cabriolet, Ferrari 812 Gts, Bmw Serie 4 Gran Coupé

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in France

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

EUR 19.16/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

EUR 38.5/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

EUR 38.5/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

EUR 19.33/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Andorra Austria Belgium Denmark Finland Germany Gibraltar Ireland Italy Show More Andorra Austria Belgium Denmark Finland Germany Gibraltar Ireland Italy Liechtenstein Luxembourg Monaco Netherlands Norway Portugal The Republic of San Marino Spain Sweden Switzerland	EUR 16 per rental

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1500 for Ford Focus - Kia Ceed Or Similar,Fiat Argo 10,Seat Ibiza O Similar,

EUR 1600 for Fiat 500 Electrico,

EUR 1700 for A5 Renault Zoe,

EUR 1800 for Vw Golf,Opel Crossland X,Ford C Max,Toyota Yaris Hybrid,Renault Clio,Toyota Yaris 5 Doors,Ford Custom,Clio Winter Tyres,Kia Picanto,Fiat Fiorino,Peugeot Partner,Fiat 500c,

EUR 1900 for Nissan E Nv200,Renault Talisman,

EUR 2000 for Toyota Aqua Gps,Peugeot E 2008,Hyundai I30 Wagon,Kia Ceed Sportwagon,Peugeot E 2008,Ford Galaxy,Nissan Kicks,Ford Focus Active X Or Similar ,Opel Insignia,Dacia Jogger,

EUR 2100 for Fiat Egea,Fiat Tipo Hb,Volkswagen Golf Variant,Audi A3,Renault Zoe,

EUR 2200 for Nissan Townstar Van,Boxer 6 9m3,

EUR 2500 for Bmw 1 Series,Vw Caddy 7 Seats,Iveco Daily 12m3,

EUR 3000 for Nissan Juke,Ford Puma,Mini Cooper,Audi A3,Iveco Daily,Daily Hayon 20m3,Opel Vivaro,Hyundai Accent,Renault Kangoo 2m3,Traffic 88 M3,Daily 35c10 Tipper,Mercedes Sprinter 14m3,Vauxhall Vivaro 5.9mâ³~,Daily 35c12d Tipper,Daily 9 12m3,

EUR 3500 for Skoda Enyaq Iv-electric,

EUR 4000 for Description Not Available-electric,Volvo Xc60,Maserati Levante,Audi A5 Cabrio,Kia Carnival,Hybrid Plug In,

EUR 5000 for Mercedes E250 Convertible,Audi A6,Volvo Xc40,Model Y Lr-electric,

EUR 5500 for Alpine A110,Volkswagen Touareg,Lamborghini Huracan,

EUR 6500 for Kia Xceed,Mercedes Benz Gle-diesel--4wd,

EUR 7000 for Audi Q7,

EUR 8000 for Mercedes S-class,

EUR 2100 for Fiat Egea,

EUR 2100 for Fiat Tipo Hb,

EUR 2100 for Toyota Aqua Gps,

EUR 1800 for Vw Golf,

EUR 1800 for Ford Focus - Kia Ceed Or Similar,

EUR 1800 for Peugeot E 2008,

EUR 3000 for Nissan Juke,

EUR 3000 for Ford Puma,

EUR 1900 for Nissan E Nv200,

EUR 2200 for Nissan Townstar Van,

EUR 1800 for Opel Crossland X,

EUR 3000 for Mini Cooper,

EUR 2100 for Volkswagen Golf Variant,

EUR 2000 for Hyundai I30 Wagon,

EUR 2100 for Kia Ceed Sportwagon,

EUR 3000 for Audi A3,

EUR 2100 for Audi A3,

EUR 1800 for Ford C Max,

EUR 1800 for Opel Corsa,

EUR 1800 for Fiat Argo 10,

EUR 2100 for Renault Zoe,

EUR 1800 for Toyota Yaris Hybrid,

EUR 1800 for Seat Ibiza O Similar,

EUR 1800 for Ford Custom,

EUR 1800 for Clio Winter Tyres,

EUR 5000 for Description Not Available-electric,

EUR 3000 for Iveco Daily,

EUR 4000 for Ford Galaxy,

EUR 4000 for Polestar 2,

EUR 5000 for Volvo Xc60,

EUR 3000 for Daily Hayon 20m3,

EUR 3000 for Opel Vivaro,

EUR 3000 for Hyundai Accent,

EUR 3000 for Renault Kangoo 2m3,

EUR 2500 for Bmw 1 Series,

EUR 2100 for D1 Volvo C40,

EUR 2500 for Nissan Kicks,

EUR 2500 for Ford Focus Active X Or Similar ,

EUR 2200 for Boxer 6 9m3,

EUR 2500 for Vw Caddy 7 Seats,

EUR 2000 for Opel Insignia,

EUR 3000 for Traffic 88 M3,

EUR 4000 for Maserati Levante,

EUR 4000 for Audi A5 Cabrio,

EUR 1800 for Fiat 500e-electric,

EUR 1800 for Kia Picanto,

EUR 1800 for Fiat Fiorino,

EUR 1800 for Peugeot Partner,

EUR 1800 for Fiat 500c,

EUR 8000 for Kia Xceed,

EUR 3000 for Daily 35c10 Tipper,

EUR 5000 for Mercedes E250 Convertible,

EUR 5000 for Kia Carnival,

EUR 5000 for Audi A6,

EUR 3000 for Mercedes Sprinter 14m3,

EUR 1900 for Renault Talisman,

EUR 4000 for Hybrid Plug In,

EUR 5000 for Volvo Xc40,

EUR 3000 for Vauxhall Vivaro 5.9mâ³~,

EUR 2500 for Iveco Daily 12m3,

EUR 2500 for Dacia Jogger,

EUR 5000 for Model Y Lr-electric,

EUR 3000 for Daily 35c12d Tipper,

EUR 6500 for Mercedes Benz Gle-diesel--4wd,

EUR 8000 for Alpine A110,

EUR 8000 for Volkswagen Touareg,

EUR 3000 for Daily 9 12m3,

EUR 5500 for Lamborghini Huracan,

USD 0 for other car models.

EUR 3200 for Nissan E Nv200,Ford C Max,Iveco Daily,Daily Hayon 20m3,Opel Vivaro,Renault Kangoo 2m3,Skoda Enyaq Iv-electric,Traffic 88 M3,Daily 35c10 Tipper,Mercedes Sprinter 14m3,Renault Talisman,Vauxhall Vivaro 5.9mâ³~,Daily 35c12d Tipper,Daily 9 12m3,

EUR 3000 for Fiat Egea,Fiat Tipo Hb,Toyota Aqua Gps,Nissan Juke,Nissan Townstar Van,Volkswagen Golf Variant,Hyundai I30 Wagon,Kia Ceed Sportwagon,Bmw 1 Series,D1 Volvo C40,Nissan Kicks,Ford Focus Active X Or Similar ,Boxer 6 9m3,Toyota Bz4x,Iveco Daily 12m3,

EUR 2100 for Vw Golf,Opel Corsa,Fiat Argo 10,Toyota Yaris Hybrid,Seat Ibiza O Similar,Ford Custom,Clio Winter Tyres,Fiat 500e-electric,Kia Picanto,Fiat 500c,

EUR 8000 for Audi A3,Maserati Levante,Audi Q7,Audi A5 Cabrio,Kia Xceed,Mercedes Benz Gle-diesel--4wd,Mercedes S-class,Alpine A110,Volkswagen Touareg,Lamborghini Huracan,

EUR 5000 for Ford Puma,Mini Cooper,Audi A3,Description Not Available-electric,Polestar 2,Hyundai Accent,Hybrid Plug In,Volvo Xc40,Model Y Lr-electric,

EUR 2100 for Renault Zoe,Fiat Fiorino,Peugeot Partner,

EUR 2700 for Ford Focus - Kia Ceed Or Similar,Peugeot E 2008,Opel Crossland X,

EUR 3200 for Ford Galaxy,Vw Caddy 7 Seats,Dacia Jogger,

EUR 6000 for Volvo Xc60,Mercedes E250 Convertible,Kia Carnival,Audi A6,

EUR 2100 for ,

EUR 2700 for ,

EUR 3000 for ,

EUR 3200 for ,

EUR 3500 for ,

EUR 5000 for ,

EUR 6000 for ,

EUR 8000 for ,

Theft Insurance Excess differs by car model:

EUR 2000 for Ford Focus - Kia Ceed Or Similar,Fiat Argo 10,Seat Ibiza O Similar,

EUR 2000 for Fiat 500 Electrico,

EUR 2000 for A5 Renault Zoe,

EUR 1800 for Vw Golf,Opel Crossland X,Ford C Max,Toyota Yaris Hybrid,Renault Clio,Toyota Yaris 5 Doors,Ford Custom,Clio Winter Tyres,Kia Picanto,Fiat Fiorino,Peugeot Partner,Fiat 500c,

EUR 1900 for Nissan E Nv200,Renault Talisman,

EUR 2000 for Toyota Aqua Gps,Peugeot E 2008,Hyundai I30 Wagon,Kia Ceed Sportwagon,Peugeot E 2008,Ford Galaxy,Nissan Kicks,Ford Focus Active X Or Similar ,Opel Insignia,Dacia Jogger,

EUR 2100 for Fiat Egea,Fiat Tipo Hb,Volkswagen Golf Variant,Audi A3,Renault Zoe,

EUR 2200 for Nissan Townstar Van,Boxer 6 9m3,

EUR 2500 for Bmw 1 Series,Vw Caddy 7 Seats,Iveco Daily 12m3,

EUR 4000 for Skoda Enyaq Iv-electric,

EUR 5500 for Description Not Available-electric,Volvo Xc60,Maserati Levante,Audi A5 Cabrio,Kia Carnival,Hybrid Plug In,

EUR 5000 for Mercedes E250 Convertible,Audi A6,Volvo Xc40,Model Y Lr-electric,

EUR 8000 for Alpine A110,Volkswagen Touareg,Lamborghini Huracan,

EUR 7000 for Kia Xceed,Mercedes Benz Gle-diesel--4wd,

EUR 8000 for Audi Q7,

EUR 8000 for Mercedes S-class,

EUR 2100 for Fiat Egea,

EUR 2100 for Fiat Tipo Hb,

EUR 2100 for Toyota Aqua Gps,

EUR 1800 for Vw Golf,

EUR 1800 for Ford Focus - Kia Ceed Or Similar,

EUR 1800 for Peugeot E 2008,

EUR 3000 for Nissan Juke,

EUR 3000 for Ford Puma,

EUR 1900 for Nissan E Nv200,

EUR 2200 for Nissan Townstar Van,

EUR 1800 for Opel Crossland X,

EUR 3000 for Mini Cooper,

EUR 2100 for Volkswagen Golf Variant,

EUR 2000 for Hyundai I30 Wagon,

EUR 2100 for Kia Ceed Sportwagon,

EUR 3000 for Audi A3,

EUR 2100 for Audi A3,

EUR 1800 for Ford C Max,

EUR 1800 for Opel Corsa,

EUR 1800 for Fiat Argo 10,

EUR 2100 for Renault Zoe,

EUR 1800 for Toyota Yaris Hybrid,

EUR 1800 for Seat Ibiza O Similar,

EUR 1800 for Ford Custom,

EUR 1800 for Clio Winter Tyres,

EUR 5000 for Description Not Available-electric,

EUR 3000 for Iveco Daily,

EUR 4000 for Ford Galaxy,

EUR 4000 for Polestar 2,

EUR 5000 for Volvo Xc60,

EUR 3000 for Daily Hayon 20m3,

EUR 3000 for Opel Vivaro,

EUR 3000 for Hyundai Accent,

EUR 3000 for Renault Kangoo 2m3,

EUR 2500 for Bmw 1 Series,

EUR 2100 for D1 Volvo C40,

EUR 2500 for Nissan Kicks,

EUR 2500 for Ford Focus Active X Or Similar ,

EUR 2200 for Boxer 6 9m3,

EUR 2500 for Vw Caddy 7 Seats,

EUR 2000 for Opel Insignia,

EUR 3000 for Traffic 88 M3,

EUR 4000 for Maserati Levante,

EUR 4000 for Audi A5 Cabrio,

EUR 1800 for Fiat 500e-electric,

EUR 1800 for Kia Picanto,

EUR 1800 for Fiat Fiorino,

EUR 1800 for Peugeot Partner,

EUR 1800 for Fiat 500c,

EUR 8000 for Kia Xceed,

EUR 3000 for Daily 35c10 Tipper,

EUR 5000 for Mercedes E250 Convertible,

EUR 5000 for Kia Carnival,

EUR 5000 for Audi A6,

EUR 3000 for Mercedes Sprinter 14m3,

EUR 1900 for Renault Talisman,

EUR 4000 for Hybrid Plug In,

EUR 5000 for Volvo Xc40,

EUR 3000 for Vauxhall Vivaro 5.9mâ³~,

EUR 2500 for Iveco Daily 12m3,

EUR 2500 for Dacia Jogger,

EUR 5000 for Model Y Lr-electric,

EUR 3000 for Daily 35c12d Tipper,

EUR 6500 for Mercedes Benz Gle-diesel--4wd,

EUR 8000 for Alpine A110,

EUR 8000 for Volkswagen Touareg,

EUR 3000 for Daily 9 12m3,

EUR 5500 for Lamborghini Huracan,

USD 0 for other car models.

EUR 2100 for Vw Golf,Opel Corsa,Fiat Argo 10,Toyota Yaris Hybrid,Seat Ibiza O Similar,Ford Custom,Clio Winter Tyres,Fiat 500e-electric,Kia Picanto,Fiat 500c,

EUR 8000 for Audi A3,Maserati Levante,Audi Q7,Audi A5 Cabrio,Kia Xceed,Mercedes Benz Gle-diesel--4wd,Mercedes S-class,Alpine A110,Volkswagen Touareg,Lamborghini Huracan,

EUR 5000 for Ford Puma,Mini Cooper,Audi A3,Description Not Available-electric,Polestar 2,Hyundai Accent,Hybrid Plug In,Volvo Xc40,Model Y Lr-electric,

EUR 2100 for Renault Zoe,Fiat Fiorino,Peugeot Partner,

EUR 2700 for Ford Focus - Kia Ceed Or Similar,Peugeot E 2008,Opel Crossland X,

EUR 3200 for Ford Galaxy,Vw Caddy 7 Seats,Dacia Jogger,

EUR 6000 for Volvo Xc60,Mercedes E250 Convertible,Kia Carnival,Audi A6,

EUR 2100 for ,

EUR 2700 for ,

EUR 3000 for ,

EUR 3200 for ,

EUR 3500 for ,

EUR 5000 for ,

EUR 6000 for ,

EUR 8000 for ,

Third Party Liability Insurance Excess:

EUR 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1 mi from Paris Charles de Gaulle Airport

7 mi from Paris-Le Bourget Airport

22 mi from Paris Orly Airport South

Railway Stations

13.4 mi from Gare du Nord

13.5 mi from Gare de l\'Est

14.6 mi from Gare Saint Lazare

Hotels

13 mi from Hipotel Paris Gare du Nord Merryl

13.7 mi from Aparthotel Adagio Paris Montmartre

14.2 mi from Sweet Inn Apartments- Galeries Lafayette Saint Lazare

Other Landmarks

14.6 mi from Fontaine Stravinsky

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 49.014645 2.569589

Guest Reviews

Total points： 7.3 / 10 Good

Vehicle condition: 0.8
Vehicle cleanliness: 0.8
Spaciousness: 0.9
Counter staff: 0.9
Pick-up location: 0.9
Drop-off location: 0.8
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Sunny
Paris
8.2 /10 Very good
Reviewed: Sunday, September 21, 2025
Like: Car is fantastic condition
Dislike: A little pricey that expected
Read More >
D.Wafi Ferdjani
Paris
9.3 /10 Excellent
Reviewed: Sunday, September 21, 2025
La voiture était impeccable. Nous avons eu un long moment d'attente au guichet pour récupérer les clés. La queue était longue et les employés de guichet trop peu nombreux. Ils furent quand même aimables et patients. Le retour de la voiture par contre fut très rapide et pratique.
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Y.Kan
Paris
8 /10 Very good
Reviewed: Sunday, September 21, 2025
On returning the car at 9 am, there was only one lady at the check in counter inside the office. She was also the one that had to go out to check the vehicle conditions, the fuel used etc and can process 1 customer every 15 minutes or so. There were 6 people on line and you can estimate how long it took her. I almost missed my flight because of this!
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M.CABEL
Paris
7.3 /10 Good
Reviewed: Sunday, September 21, 2025
La climatisation du véhicule ne fonctionnait pas alors que nous étions en été avec des températures élevées. Le véhicule n'était pas équipé d'antenne radio et j'ai payé au final 100 euros de plus par rapport au prix indiqué à la réservation alors que je n'ai pris aucune option.
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Angel Shing
Paris
9.7 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car I have reserved was not available at the time of pick up. The staff was very helpful to check other alternative options for me. Finally, a car on the same range has been arranged. It took some times to settle the whole rental process. I greatly appreciate the excellent service provided and would be great if the car could be clean up before rental.
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KarimB
Paris
6.7 /10 Average
Reviewed: Sunday, September 21, 2025
C est sixt le loueur et non hertz
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A.Dugal
Paris
8 /10 Very good
Reviewed: Sunday, September 21, 2025
La voiture avait plusieurs dommages non répertoriés sur la fiche de prise en charge. J’ai dû demander une inspection avant le départ.
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Prince Thakur
Paris
7 /10 Good
Reviewed: Sunday, September 21, 2025
There is no way to communicate with them France Hertz because some problem in their call routing process. Informed India Hertz and US Hertz too. But they could not help. Also road side assistance there is no response in France
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Anonymous
Paris
7.7 /10 Good
Reviewed: Sunday, September 21, 2025
L'air conditionne de fonctionnait pas donc nous avons du revenir rendre la Renault Captur et en prendre une autre (une Fiat) qui s'est avere etre bien meilleure (air conditionne, carplay, camera arriere, consommation apparemment elevee et turning radius mauvaise pour une petite voiture). Donc au final c'etait plutot une bonne experience malgre le delais au depart.
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C.Audi
Paris
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
I called the agency’s number on the contract to change slightly my pick up and drop off times but the automated system had glitches and I couldn’t make the changes. I wasn’t able to talk to a person and it kept sending me back to the beginning of the choices and changing into French although I chose the English version. I kept wondering had I had a bigger problem if the costumer service would have solved it or not.
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Joy Julian
Paris
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The lady at the front desk in France was really nice and efficient. The first car we got was an Opel, but the trunk was too small. After mentioning it to the front desk, they swapped it for a Nissan, which was still small, but we didn't want to complain further, so we made do. So, don't pick up your car at 8 AM! It's very important. They tend to give you less desirable models first. My luggage, which was 26 and 22 inches, couldn't fit in the trunk, one had to be placed in the front seat.
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Ivy Eliot
Paris
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The waiting time for the car was a bit long, but they upgraded us to a better model for free since the original car was unavailable. Overall, it feels pretty good.
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Vito Clare
Paris
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Efficient and fast, good vehicle condition
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Amelia Joel
Paris
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Nina Patrick
Paris
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The whole car rental process was pretty good. The specific model I reserved wasn't available, so they offered a different car of the same class. However, I had to go to the garage to pick it up and wait. After a long wait, they finally found a car in the parking lot, which was the same model I reserved, a Golf, but it was a diesel TDI version. This car was really great, with quick acceleration and strong pull-back feeling. What surprised me the most was its incredible fuel efficiency; I only used one and a half tanks of fuel for 2051 kilometers, which is unbelievable!!! Additionally, returning the car was a bit troublesome mainly because the roads around Charles de Gaulle Airport are very complicated and almost made me dizzy. But I eventually found the rental return point, and the return process was simple and quick, so overall it was good.
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Lucy Sweet
Paris
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Dave Will
Paris
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Everything else was great! I booked a Golf but they gave me a Renault Clio, which was nice! It felt great to drive! However, finding the return route in Rome was really tough. The garage is on the seventh floor of the parking lot with no signs at the entrance. I missed it and had to navigate a lot of one-way streets before finally finding my way back. So frustrating!
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Selena Katharine
Paris
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The service provided by the lady at CDG Terminal 2F was excellent. The new car had an odor, and she helped us by contacting her manager for a replacement. We are very grateful to her. Initially, we went to Hertz at Terminal 2E, and they said there were no other cars available.
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Patricia Whitehead
Paris
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The service attitude was just average.
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Nicola Billy
Paris
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The store is easy to find. It's right there as soon as you come out with your luggage. The staff was also very friendly. Despite my poor English, the car pickup went smoothly.
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Virginia Wilson
Paris
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The rental company is very professional, the store is conveniently located at the airport, and the staff patiently explained everything to us.
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Eric Habakkuk
Paris
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Arrived at the counter around 6 AM to handle the paperwork and pick up the car. It was in Terminal 2, very easy to find. The staff at the counter were very friendly and quickly completed the procedures. Got the car right outside.
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Elsie Agnes
Paris
4 /10 Average
Reviewed: Sunday, September 21, 2025
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Zoe Charles
Paris
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The car was ready on time. Even though there were no cars available half an hour earlier, we got the car exactly on time. There were no upsell attempts, we finished the necessary formalities and drove off.
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Henry Reed
Paris
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
It's easy to find. You can see it right after exiting the terminal. Very convenient.
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Darcy Hill
Paris
8 /10 Very good
Reviewed: Sunday, September 21, 2025
A very good company, but the wait time for picking up the car was too long. There was only one customer being served before me, and I waited for over 20 minutes. After completing the paperwork, I had to wait another 10 minutes at the parking garage. Previously, in the US, Hertz rental process was very quick. Is this a common issue in Europe? Nonetheless, the process was smooth, with no extra sales pitches.
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Cleveland Daisy
Paris
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very professional, great service attitude.
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Amy Jordan
Paris
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Good
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May Juliana
Paris
8 /10 Very good
Reviewed: Sunday, September 21, 2025
There are too many people renting cars, and the waiting time is too long.
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Montague Clare
Paris
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Overall, it was good, but the prices are a bit high. However, they do accept translated driver's licenses.
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Hardy Malachi
Paris
8 /10 Very good
Reviewed: Sunday, September 21, 2025
High efficiency
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Claude Kipling
Paris
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Mike Sally
Paris
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Convenient pick-up, free self-service child seats.
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Phil Adela
Paris
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Well-known company, reliable
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Nigel Jane
Paris
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Waited half an hour for the car, everything else was standard service.
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Spencer Toland
Paris
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Veronica Defoe
Paris
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The service in general was okay, but they didn't provide the model we originally booked. The substitute model was much uglier, or we would have to pay extra for an upgrade.
Read More >
Chapman May
Paris
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Dorothy Hansom
Paris
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Professional
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Max Adam
Paris
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good
Read More >
Simona Guy
Paris
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Good
Read More >
Page Rhys
Paris
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Allen Bertram
Paris
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
We chose Hertz because we used it in the USA and had good experiences. This time, we booked a Renault. Initially, the staff said that since we didn’t provide our flight number, the car was still in the garage and suggested we take another car from the lot for an additional fee. We decided to wait for our booked Renault, which we had already fully paid for. The wait was not long, and the car was nearly new, diesel-powered, with good performance. Returning the car at the airport was very convenient with no delays. Highly recommended.
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Martin Richardson
Paris
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Most of the staff are excellent. A few individuals had some issues.
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Maurice Edie
Paris
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Alvin Dolly
Paris
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The staff had a good attitude, but the service was slightly slow.
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Julian Holt
Paris
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The staff was friendly, but they didn't resolve the issue
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Ruth Moore
Paris
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Frank Milton
Paris
8 /10 Very good
Reviewed: Sunday, September 21, 2025
When I was paying with my credit card, the dollar limit was insufficient. Luckily, I had a backup card. It was quite embarrassing. Make sure your credit card has enough dollar limit before renting a car!
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Lindsay Smollett
Paris
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The company is relatively small and operates in partnership with Hertz. The logo is too small and hard to find.
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Everley Evan
Paris
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Overall acceptable
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Byron Bertie
Paris
4 /10 Average
Reviewed: Sunday, September 21, 2025
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Christopher Alsop(p)
Paris
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Vic Ezekiel
Paris
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Claude Peter
Paris
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Owen Thorndike
Paris
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Muriel Aldington
Paris
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Roy Daniell
Paris
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Jill Morrison
Paris
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Antony Rossetti
Paris
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Picking up the car at Terminal 2E in Paris is convenient and quick.
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Rodney Raman
Paris
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Amelia Joel
Paris
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Picking up the car was very convenient
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Bartholomew Ward
Paris
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
It's simple, they just don't like to deal with Chinese people.
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Peter Wallace
Paris
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Noel Ackerman(n)
Paris
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Sometimes the phone isn't answered. The only solution for vehicle issues is to change cars.
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Augustine Windsor
Paris
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Rodney Elsie
Paris
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Jennifer Sapir
Paris
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Simona Guy
Paris
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Humphrey Marlowe
Paris
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Pretty good
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Marguerite Robin
Paris
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Prudence Kennan
Paris
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
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Gordon Russell
Paris
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The service quality in car rental agencies in France depends purely on luck. It all depends on the employee you encounter.
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Marcia McCarthy
Paris
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Due to the pandemic, we were given a hard time by other rental companies in Paris, but Hertz was very friendly and rented a car to us. To show my gratitude, I upgraded the vehicle. However, due to changes in our return schedule, we needed to switch to a different drop-off location and exchange the car earlier. Firstly, contacting their customer service by phone was very difficult. Secondly, there were errors in the final bill. Nevertheless, after communicating with QEEQ customer service, the extra charges were refunded.
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Bard Collins
Paris
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Willie Emmie
Paris
6 /10 Average
Reviewed: Sunday, September 21, 2025
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Wright Beaufort
Paris
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The attitude was acceptable. Had to wait a long time for the car delivery and ended up with a different vehicle.
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Haley Hansen
Paris
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Beverly Locke
Paris
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied!
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Adela Quiller
Paris
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Efficient
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Toby Ellen
Paris
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
It was great. As a five-star member, I got a brand new car! The staff at the counter were very polite.
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Alvis Bert
Paris
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
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Ellis Abbot(t)
Paris
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Everything was smooth. Apart from picking up and returning the car which required store interaction, everything was handled on my phone.
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Thomas Sinclair
Paris
2 /10 Poor
Reviewed: Sunday, September 21, 2025
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Gustave Hughes
Paris
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Overall, it was okay.
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Osborn Nico(l)
Paris
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent service! They waited for us despite the flight delay.
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Chad Kipling
Paris
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The staff's service attitude at pickup was good and patient.
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Anonymous
Paris
6 /10 Average
Reviewed: Sunday, September 21, 2025
We believe we were DOWN graded as we ordered Peugeot 2008 and got Seat Arena. Really disappointing car. Also the seat belt buckle was not working properly. We thought of changing the route to replace the car but we found a work around solution. Also the car made some strange noises. Also the waiting time in at the pick-up was very long.
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Avery Morris
Paris
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Had a very smooth and pleasant self-drive trip in Europe. Both pickup and return were on the 8th floor of Charles de Gaulle Terminal 1. The signs are very clear.
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Candice Newman
Paris
4 /10 Average
Reviewed: Sunday, September 21, 2025
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Gordon Russell
Paris
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Overall, pretty good.
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Morton Joule
Paris
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied.
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Dave Will
Paris
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
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Randolph Titus
Paris
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
It's acceptable.
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