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Reviewed: Wed, Aug 19, 2015
About Hertz: 8.0 /10
A very good company, but the wait time for picking up the car was too long. There was only one customer being served before me, and I waited for over 20 minutes. After completing the paperwork, I had to wait another 10 minutes at the parking garage. Previously, in the US, Hertz rental process was very quick. Is this a common issue in Europe? Nonetheless, the process was smooth, with no extra sales pitches.
About QEEQ: 10.0 /10

Relevant Reviews on Hertz ROISSY CDG TERMINAL 1

Simona Guy

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Reviewed: Tue, Jul 31, 2018
About Hertz: 2.0 /10
The Hertz staff told us it was just a credit card pre-authorization, but in reality, they charged us the full insurance fee without our understanding of French. Moreover, no matter how we tried to explain later, they refused to refund it.

Jill Morrison

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Reviewed: Mon, Feb 25, 2019
About Hertz: 2.0 /10
There were issues with coordination.

Christopher Alsop(p)

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Reviewed: Thu, Jun 21, 2018
About Hertz: 2.0 /10
Had to wait two and a half hours to pick up the car at Charles de Gaulle Airport T1. Arrived at 8:30 AM for a 9:00 AM pickup, but was told to queue again, which delayed us until 10:30 AM without any cars available. Finished paperwork but had to wait even longer for the keys. It was incredibly frustrating.

Julian Holt

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Reviewed: Tue, Apr 30, 2019
About Hertz: 8.0 /10
The staff was friendly, but they didn't resolve the issue

Dorothy Hansom

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Reviewed: Thu, Mar 21, 2019
About Hertz: 10.0 /10
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