PARIS CHARLES DE GAULLE AIRPORT CAR RENTAL REVIEWS

It's okay.

The staff was friendly and welcoming.

The rental company and the car condition were excellent. The car provided for pick-up was exactly as booked and well-equipped.

It's acceptable.

I arrived at 7:30 and was third in line. It was my turn at 7:50, and I was assisted by someone who was quite unhelpful. Instead of providing me with the same category of vehicle as specified in the contract, they gave me a BMW 2 Series, which is a small car with a trunk that could only fit three 20-inch suitcases. I disagreed, but they claimed it was a similar category and there was no choice because they were about to finish work. After insisting strongly, they offered me a Mazda XC60 but demanded an extra 720 euros. I had to agree because it was already late, and there were four of us. Additionally, I had to pay a 1000-euro deposit along with another unclear charge of 286.6 euros. When returning the car, I arrived nine hours earlier with the intent to dispute the situation. QEEQ didn’t help me resolve this issue either. I showed AVIS my rental agreement and, during my trip, compared the Mazda to the BMW 2 Series while taking photos. I threatened to file a police report, and after insisting, they refunded the 720 euros. QEEQ later compensated me with 300 RMB. I wouldn’t recommend AVIS in France at all!

They provided a Mustang, but the car was in poor condition with scratches all over and a strong odor inside.

The staff was enthusiastic and acknowledged QEEQ insurance. Electronic contracts were available, the vehicle was in good condition, and the deposit was released within one hour after returning the car. The KONA is a hybrid vehicle, achieving 25 kilometers per liter of fuel, with fuel consumption in the city being lower than on highways.

Very good, fast, and efficient.

The car was brand new with only 5,000 kilometers on it and in excellent condition!

Fairly reliable. Initially booked an automatic, but had to wait and ended up switching to a manual, which was a bit challenging.

Very satisfied!