CAR RENTAL REVIEWS ON ALAMO AT PARIS CHARLES DE GAULLE AIRPORT, CDG

Highly satisfied

担当者が素晴らしかった。 良い仕事をしています。

使いやすいサイトです。

Excellent

Satisfied

Very satisfied. At the time, there was no XC60, so they upgraded us to an XC90 for free. It was fantastic!

It was acceptable. Booked a Volvo XC60 but got a French car, DS. The in-car navigation was difficult to use, and returning the car was extremely hard to find.

The rental company staff misused my credit card.

I am very satisfied with the car rental company's service, especially Sarah's reception and assistance, which brought many pleasant surprises to the trip.

The service was excellent! They even upgraded the car model.

The car provided surpassed expectations. Initially, I booked an XC60, but they gave me an XC90 instead, which was a pleasant surprise. If there's anything to complain about, it's that the car is too large and not easy to park.

Very satisfied!

Overall, it's fairly satisfactory.

Excellent service!

The car provided was not the specified model or an equivalent class.

Excellent service

Satisfied

The car rental office was empty when we arrived for our early morning flight. We had to wait an hour for someone to show up at the pickup location. The reserved car model was not available, and the so-called 'upgrade' had a smaller trunk, making loading luggage feel like a Lego puzzle each time. The service attitude was excellent, and we purchased full insurance and cross-border fees on-site. However, these costs were deducted directly from the pre-authorization, with an additional unexpected charge of a few dozen euros. Overall, apart from the lack of punctuality and slow car pickup process, there weren’t any major issues.

The service is very enthusiastic!

Easy to find the pickup location and the process was quick without excessive upselling.

Good service attitude, but the return location is hard to find.