CAR RENTAL REVIEWS ON AVIS IN PARIS

There were few people when I went, and the staff was very patient. The car pickup process was smooth.

The service near Lyon train station has always been quite good.

Reliable car quality and super fast pickup and return.

Service was great—everything was quick and hassle-free.

The deposit was really low, which was a nice surprise.

Convenient pickup and drop-off.

They gave us a same-class Toyota Proace with just over 1,500 km on it, basically a brand‑new car. We also took their full insurance, which made the whole experience a lot smoother and stress‑free.

Service was really fast, but I still haven’t seen any charge go through yet, so I’m feeling a bit uneasy about it.

I rented a car from Avis this time. A big brand does live up to its name. There was no need to queue during pickup, the process was simple, and they didn’t try to sell me insurance. They just handed me the keys, and the car was parked right across from the counter. The staff said if I was concerned, I could take some pictures for my own records. When I returned the car, they didn’t even inspect it. They just took the keys and told me I was good to go—very straightforward! Before I even left the parking lot, they refunded the 200 euros deposit to my account—super efficient! For picking up the car, it was relatively easy to find. It’s at Hall 3 of Lyon Train Station. If you’re taking the metro, after entering the station, go straight towards Hall 3, then take the elevator in the parking area down to level -1. Once you exit the elevator, you’ll see the Avis sign. A special note about returning the car—it was really hard to find the location. Even though my navigation app said I arrived, it was on my left-hand side but I couldn’t find the entrance. I asked several passersby, but none of them knew either. I ended up driving around and using the navigation app again. After trying multiple times, I finally spotted a QEEQ return location sign ahead, which led me to realize that the parking lot was there.

Satisfied.

Pick-up and return were super easy, and the staff were really patient and helpful. Definitely a thumbs up from me.

Pretty good overall.

Service was great and everything was handled really quickly.

The rental counter is super easy to find – it’s the first one you see on level B1. The return car park entrance is right next to the exit, so dropping the car off is really straightforward too.

There are a few rental companies whose names instantly make me feel at ease, and Avis is one of them. Big brands usually mean more reliable service. But this time the drop-off location info was a mess, and I couldn’t get through on the phone after trying multiple times—the branch number was basically useless. That’s why I can’t give a full 5 stars.

Picked up the car smoothly, the staff was very friendly.

The car I booked was the car I got. The staff were friendly, and they let me pick up the car more than an hour earlier without any issue. There were no upselling tactics or unclear charges, and the deposit was refunded promptly. Since I'm not a skilled driver, I chose to purchase the full local insurance. The car was in great condition and easy to drive. One suggestion: avoid returning the car in downtown Paris at all costs—the traffic is absolutely terrible!

It's okay.

Definitely stick with the big rental companies—everything’s more reliable and hassle‑free.

Service was really fast and pretty convenient.