CAR RENTAL REVIEWS ON BUDGET IN PARIS

The service was acceptable, but there were a lot of people lining up to rent cars at the airport. After waiting for a while in line, the staff directly gave us a Renault compact car instead of the Toyota model we had originally booked. The staff also reminded us about purchasing insurance, but we told them we had already bought it on the platform. In the end, they charged a deposit of over 300 euros, saying it would be refunded within seven working days. When returning the car, we made sure to confirm this again, and the staff assured us that it was correct.

Convenient and fast car rental

Quite satisfied.

Everything went smoothly and was quite good overall.

Basically satisfied.

The staff was friendly and welcoming.

Excellent!

Extremely satisfied, the experience was excellent. Just take the keys and go; no vehicle inspection was needed for pickup or drop-off, making it quick and convenient.

Good.

Very convenient and efficient.

When picking up the car, a queue number was required followed by waiting in line. The staff's service attitude was decent, but they added insurance costs secretly without asking if it was needed. It amounted to an astonishing 2400 CNY, which was higher than the entire rental cost. They refused to issue a refund, claiming the customer had already signed the agreement. Therefore, avoid booking with this company. Seriously, do not book with this company. Additionally, if you read the contract carefully on the spot and refuse to purchase their insurance, I suspect they might find a tiny scratch upon car return and charge exorbitant repair fees. So, although their rental rates may seem low, the total cost for consumers ends up being much higher than other companies.

The reception staff, a friendly guy at the front desk, was very enthusiastic. I was lucky to get a brand-new car with only 9 kilometers on it. The guy even knew about Mount Hua and said he'd love to visit. You're welcome anytime!

Excellent service.

The pick-up and drop-off times are very strict; arriving a few minutes late could result in being charged for an extra day. Moreover, the location is hard to find. Avoid AB Car Rental.

The pickup and return procedures are relatively simple, and the staff have a good attitude. However, just like other rental companies, the pickup and return locations are somewhat hard to find. Specifically, the instructions for vehicle inspection are not very clear, which needs improvement. We spent quite some time wandering around the airport to find the car, and the return navigation only directed us to the terminal building without providing clear guidance on which lane we should take. The lack of precise routing instructions is a significant issue that must be addressed. The return navigation system needs substantial improvement!

Waited for over 30 minutes during pickup because the car was being washed, according to the staff member.

Quite satisfied.

Quick and efficient. After doing the online check-in, the process was much faster. Upon arrival, I directly picked up the car keys. The car had no issues during return and was fully charged. I asked the staff and dropped the keys into the key box. However, a few days later, the €200 deposit was not refunded, and I was charged more than €800 for unknown reasons.

The worst rental experience ever, I strongly do not recommend this company. I had a reservation to pick up the car at 9:30 PM, but arrived at the counter at 9:25 PM. There was no staff available, which ultimately led to me being unable to pick up the car. I had to book another car separately, which also caused issues. The next day, I approached the company's staff and explained that I arrived on time the night before but found no one at the counter. The staff blatantly lied, claiming they were at the counter until 9:30 PM and blamed me for the issue, refusing a refund. In the end, I was forced to compromise.

Very satisfied, highly efficient, and easy car return!