Alamo did not clearly document the existing scratches during pickup. Upon return, they inspected the car with a flashlight and insisted one of the damages was caused by me, deducting 285 euros. Thankfully, I had purchased the supplementary insurance from Zuzuche. As long as the documents were complete, the claim process was smooth. Recommended.
Due to the morning rush hour and a delay in returning the car, I was charged for an extra day, which felt very unreasonable and not user-friendly. I was also upsold a car upgrade.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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