SERBIA CAR RENTAL REVIEWS

I encountered the same young guy from Montenegro during pickup and drop-off. His service was excellent.

There was a scratch, but the single-vehicle accident was handled quite easily.

The staff were very attentive and detail-oriented, providing excellent service. Green card processing is available.

Very satisfied.

The service process was okay, but the efficiency was too slow.

Convenient car pickup and excellent service.

Quite satisfied.

I booked a BMW X3, but as expected, it wasn't available, so they gave me a 520d instead. Overall review: 1. The car wasn't even washed when I picked it up. I mentioned taking photos to record the car's condition, but the car was so dirty that nothing could really be captured. The steering wheel was extremely sticky, and I had to use several wet wipes to barely make it acceptable—really disgusting. 2. The car reeked of smoke. Was the previous renter having a smoking party in there? Even after driving 1500 kilometers, the smell was still very strong. 3. They didn’t remind me to take photos when I picked up the car, and they didn’t take any themselves either. When I returned the car, they showed me photos of a damaged wheel rim as evidence. Luckily, I had taken my own photos as proof, otherwise, it would have been hard to explain.

Satisfied

Efficient processing

Overall quite satisfied, although there were some minor issues. My English isn't good, which caused some misunderstandings during communication. Fortunately, QEEQ called to help me communicate with the store.

Pretty satisfied, it was my second time renting a car so everything went smoothly.

Simple process

Very satisfied.

Great experience with overseas car rental, will come again.

Overall pretty good. Both pickup and drop-off were smooth. The staff at the rental company seemed quite experienced. If you're traveling to Albania, be aware that some border points require checking the Green Card insurance while others don't. The rental company does not prepare the Albania Green Card in advance, so if you encounter a border point that strictly enforces it, you might be out of luck. The cars from this rental company are not very new, so make sure to carefully inspect the vehicle's condition, taking photos of all dents and scratches to avoid disputes during return.

Very good!