CAR RENTAL REVIEWS ON CARWIZ IN BELGRADE

Reviewed: Wed, Jun 25, 2025

About CARWIZ: 2.0 /10

This is not the fault of the rental platform, it's entirely the foreign staff's issue. Despite booking in advance, they didn’t answer calls, and after three hours, I still didn’t receive the car. Dragging three suitcases around was exhausting. When I went to their airport store, I saw him playing on his phone with the window closed. Additionally, my package already included basic insurance, but he added glass and tire insurance without my consent and charged me 2,000 RMB. When I asked what it was for, he got upset. I told him I didn’t purchase that insurance. In summary, never rent a car from foreign staff. It’s much better to rent from local Chinese providers.

Hedda Babbitt

Serbia

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1 days rental

Reviewed: Wed, Jun 18, 2025

About CARWIZ: 6.0 /10

Average

About QEEQ: 10.0 /10

Rosalind Wilmot(t)

Serbia

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1 days rental

Reviewed: Wed, Jul 30, 2025

About CARWIZ: 10.0 /10

I encountered the same young guy from Montenegro during pickup and drop-off. His service was excellent.

About QEEQ: 10.0 /10

Ellis Abbot(t)

Serbia

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1 days rental

Reviewed: Wed, Jul 2, 2025

About CARWIZ: 6.0 /10

I rented a car from this company twice, once at the downtown branch and once at the airport branch. The vehicles at the downtown branch were in better condition, while those at the airport branch were just average. The second day after picking up the car, the AdBlue warning light turned on, and I had to buy a bottle of AdBlue at a gas station to resolve the issue myself. The insurance Green Card I had booked in advance was also not provided during pickup. Without the Green Card, I had to purchase separate insurance to enter Macedonia, which cost 50 euros for three days. I wouldn’t recommend picking up a car at the airport branch.

About QEEQ: 10.0 /10

Gilbert Foster

Serbia

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1 days rental

Reviewed: Tue, Jun 3, 2025

About CARWIZ: 10.0 /10

Very satisfied.

About QEEQ: 10.0 /10

Agnes Powell

Serbia

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1 days rental

Reviewed: Tue, Jun 24, 2025

About CARWIZ: 10.0 /10

Currently very satisfied.

About QEEQ: 10.0 /10

Payne Camilla

Serbia

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1 days rental

Reviewed: Tue, Jun 10, 2025

About CARWIZ: 10.0 /10

The pick-up and return process was very quick, and the store was easy to find.

About QEEQ: 10.0 /10

Len Carter

Serbia

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1 days rental

Reviewed: Tue, Jun 10, 2025

About CARWIZ: 10.0 /10

The pick-up and drop-off process was very quick, and the store was easy to find.

About QEEQ: 10.0 /10

Sandy Jenny

Serbia

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1 days rental

Reviewed: Tue, Jul 29, 2025

About CARWIZ: 6.0 /10

The airport branch staff work in container-like buildings equipped with air conditioning. Several rental car companies use similar temporary structures. They are arranged in a rectangle, thoughtfully leaving the central area open, ensuring customers are exposed to the sun and rain. Impressive! Note that the air conditioning in this Skoda model works exceptionally well.

About QEEQ: 10.0 /10

Hermosa Charlotte

Serbia

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1 days rental

Reviewed: Sun, May 18, 2025

About CARWIZ: 4.0 /10

The car rental experience was very poor. For their own benefit, they refused to assist with any difficulties faced by renters, which was disheartening. I will never rent a car from the CARWIZ rental company again.

We always rent cars for self-driving trips when traveling abroad and have generally had great experiences. However, this time on May 3 at Belgrade Airport with CARWIZ, it was disappointing. Here's what happened: the primary driver forgot to bring their credit card, and the company would not let us pick up the car. We proposed two solutions: 1. Use cash for the deposit or have a traveling companion's credit card pay the deposit; 2. Replace the primary driver on the booking with a traveling companion or rebook under their name. Both were rejected. The only condition given by the company staff was to pay an additional €650 for full insurance; otherwise, we would not be allowed to pick up the car and the already paid rental fee would not be refunded. Ultimately, after some bargaining, they allowed us to pick up the car after we paid €620.
Additionally, I want to inform everyone that the car's exterior condition was quite poor, with over a dozen noticeable scratches and dents. Since I opted for full insurance, I didn't bother negotiating further. Overall, this car rental experience was very unpleasant. Please take this into consideration.

Jacob Jennings

Serbia

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1 days rental

Reviewed: Sun, Jun 8, 2025

About CARWIZ: 10.0 /10

The pickup location is in a container near the airport and cannot be found using Google Maps. It was only with the GPS address provided in QEEQ's email that it could be located. The staff left a phone number but had gone out; we had to ask the nearby Sixt staff to call and get them to come back. I originally booked an Octavia, but they said there were no cars available and upgraded me to an A4. This made me drive very cautiously throughout the trip, avoiding parking on the roadside out of fear of scratches.

About QEEQ: 10.0 /10

Maxine Commons

Serbia

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1 days rental

Reviewed: Sat, Jun 7, 2025

About CARWIZ: 10.0 /10

The car provided was replaced with a Volkswagen T-Cross Life 1.0, and the rental service was quite good.

About QEEQ: 10.0 /10

Hogan Vogt

Serbia

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1 days rental

Reviewed: Sat, Jun 7, 2025

About CARWIZ: 10.0 /10

Very satisfied.

About QEEQ: 10.0 /10

Jo Bessie

Serbia

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1 days rental

Reviewed: Sat, Aug 2, 2025

About CARWIZ: 10.0 /10

Efficient processing

About QEEQ: 10.0 /10

Edward Francis

Serbia

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1 days rental

Reviewed: Sat, Aug 2, 2025

About CARWIZ: 10.0 /10

Overall quite satisfied, although there were some minor issues. My English isn't good, which caused some misunderstandings during communication. Fortunately, QEEQ called to help me communicate with the store.

About QEEQ: 10.0 /10

Scott Tate

Serbia

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1 days rental

Reviewed: Sat, Aug 2, 2025

About CARWIZ: 10.0 /10

Pretty satisfied, it was my second time renting a car so everything went smoothly.

About QEEQ: 10.0 /10

Ogden Gard(i)ner

Serbia

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1 days rental

Reviewed: Mon, May 5, 2025

About CARWIZ: 6.0 /10

The car was quite new, with only 12,000 kilometers driven when picked up, and very fuel-efficient. After driving 1,800 kilometers, I only refueled twice while maintaining a full tank for return. However, when faced with poor vehicle conditions, it was almost impossible to get assistance. In the past, I usually chose well-known international rental companies like Europe or Hertz for international trips. This time, I opted for this company mainly for convenience with cross-border travel, but the service was really disappointing—perhaps that’s just how service is in Serbia. During business hours, repeatedly calling the contact number provided for pickup resulted in no one answering or the calls being hung up, which was extremely frustrating. Luckily, after comparing rental platforms, I firmly opted for Zuzuche, which provided quick and effective assistance throughout the process.

About QEEQ: 10.0 /10

Sam Dewar

Serbia

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1 days rental