They charged us an extra 5 euros at pickup, and the car we got wasn’t the model we originally booked. Returning the car was a bit inconvenient too because we had to drive to a spot quite far away. Other than that, everything was fine and the owner was actually very patient and helpful.
The rental location is next to the Belgrade Arena. The storefront is small and a bit hard to find, but the car handover process was smooth. They gave me a Skoda Fabia with just over 16,000 kilometers, which was still quite new and an automatic model! I also paid €60 for cross-border use to Bosnia and Herzegovina and Montenegro, along with €39 for Albania. The cross-border experience was seamless, and the car was easy to drive! Since I purchased full insurance abroad, the staff didn’t push any additional insurance. In the end, the trip was safe, and I returned the car without issues.
The service was excellent. The staff was already waiting at the airport when I got off the plane. Returning the car was simple; I dropped it off at the store, completed the procedures quickly, and they promptly drove me to the airport.
Great experience overall – staff were friendly, easy to communicate with, and the return process was super smooth. I’d definitely rent from them again.
After we arrived at the airport, we reached the car rental location without any obstacles and picked up the car smoothly. The staff were very friendly and did not try to upsell any additional insurance.
Everything was explained really clearly, the reminders were thorough, the service was attentive, the price was fair, the car was in excellent condition, and both pickup and return were super convenient.
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