Pick-up and drop-off were really convenient. I’d bought a full-coverage policy from a Chinese insurer, so the rental company couldn’t see it in their system and asked if I wanted to pay extra for their insurance. Just say no and that’s it—no hard selling at all. The deposit was 1,000 euros. The car has GPS tracking and they don’t allow you to drive to Balos Beach, but you can rent an ATV to go up the dirt road instead. Pick-up and return are at the same place, and the drop-off inspection takes about 5 minutes. Once they’re done, they refund the deposit right away. Super easy.
The lady at the counter when we picked up the car was super friendly and spoke great English. She mentioned insurance but never tried to hard-sell it. The car was almost brand new and in excellent condition. The guy who handled our return was a bit awkward and quiet, probably because his English wasn’t as good so communication wasn’t as smooth. The branch isn’t at the airport, so you need to call them to arrange a pickup.
The rental office is right across from the airport, super convenient, and the staff were really friendly. They answered all my questions right away—really appreciate their help!
When picking up the car, the staff clearly explained the process and let me decide. Their attitude was great. During the return, the service was excellent, and the process was completed in under 5 minutes. Overall, the car performed well and was in great condition.
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