SURPRICE RENT A CAR, Heraklion Airport Car Rental

3% OFF

Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

SURPRICE RENT A CAR - Heraklion Airport Information, Car Rental Instructions & Policies

Address

Heraklion International Airport N. Kazantzakis 71601 Heraklion Crete (35.336087 , 25.172282)

Telephone

+302810286169 / +302810334097

Pick-up Instructions

The SURPRICE RENT A CAR - Heraklion Airport car rental location is located out of the airport

You can arrive of SURPRICE RENT A CAR - Heraklion Airport car rental by free shuttle bus.

Free shuttle bus service: Please exit the Arrivals Gate and proceed directly outside the airport. Cross the street and walk past the roundabout, which will be on your left. The Surprice pick-up point is in the entrance of the parking area. Our company's shuttle bus will take you on a short ride to our office, which is located less than 700 meters away. For any assistance, please call 00302810286169, 00302810334097.

Drop-off Instructions

Please check with the branch staff about the return location and time.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

20 - 99 years old

Young Driver Fee applies at 20 - 23 years old with charge of EUR 10 per day approximately.

Senior Driver Fee applies at 73 - 99 years old with charge of EUR 10 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

*Driver's license, passport, and IDP must be issued in the same country.

For local renters, you need to bring:

Full driver's license issued in Greece

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

EUR 5/day

Winter tires rental

Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.

EUR 3/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

ERN 2/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

EUR 2.48/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

EUR 2/day

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 750 for Toyota Aygo Or Similar,

EUR 750 for Kia Picanto,

EUR 800 for Nissan Micra,

EUR 800 for Seat Ibiza O Similar,

EUR 800 for Vw Polo 5 Doors,

EUR 900 for Fiat Punto, Seat Ibiza Or Similar,

EUR 900 for Ford Focus - Kia Ceed Or Similar,

EUR 900 for Audi A3,

EUR 900 for Vauxhall Astra,

EUR 1200 for R Vw T Roc,

EUR 1000 for Hyundai I30, Kia Rio,

EUR 1000 for Bmw 1 Series,

EUR 1100 for Volvo V40, Renault Megane, Toyota Corolla Or Similar,

EUR 1200 for Volkswagen Passat,

EUR 1300 for Volkswagen Passat, Volvo S90 Or Similar,

EUR 1100 for Ford Kuga,

EUR 1300 for Suzuki Vitara, Kia Sportage,

EUR 1300 for Suzuki S-cross,

EUR 1500 for Bmw I3 Automatic Or Similar,

EUR 1200 for Peugeot Rifter 5+2 O Similar,

EUR 1800 for Ford Galaxy,

EUR 1800 for Mercedes Vito-diesel,

EUR 800 for Chevrolet Matiz,

EUR 800 for Toyota Aygo,

EUR 900 for Toyota Aqua Gps,

EUR 1050 for Mercedes A Class,

EUR 950 for Vauxhall Astra,

EUR 900 for Citroen C1 Cabrio Automatic Or Similar,

EUR 1100 for Jeep Patriot, Kia Sorento Automatic,

EUR 1100 for Suzuki Vitara,

EUR 1100 for Equipped Toyota Prado-4wd,

EUR 1100 for Mini Cooper Automatic Or Similar,

EUR 1500 for Jeep Wrangler Cabrio,

EUR 1500 for Mercedes S-class,

EUR 1500 for Ford Kuga,

EUR 1500 for Nissan Qashqai,

EUR 950 for Peugeot 301 Diesel Or Similar,

EUR 950 for Citroen Berlingo 7 Seater Diesel Or Similar,

EUR 950 for Nissan Nv200 Evalia 7 Seater Diesel Or Similar,

EUR 1100 for Ford Mondeo,

EUR 1100 for Fiat Qubo, Peugeot 508 Estate&automatic Or,

EUR 1500 for Fiat 500 Convertible,

Theft Insurance Excess differs by car model:

EUR 750 for Toyota Aygo Or Similar,

EUR 750 for Kia Picanto,

EUR 800 for Nissan Micra,

EUR 800 for Seat Ibiza O Similar,

EUR 800 for Vw Polo 5 Doors,

EUR 900 for Fiat Punto, Seat Ibiza Or Similar,

EUR 900 for Ford Focus - Kia Ceed Or Similar,

EUR 900 for Audi A3,

EUR 900 for Vauxhall Astra,

EUR 1200 for R Vw T Roc,

EUR 1000 for Hyundai I30, Kia Rio,

EUR 1000 for Bmw 1 Series,

EUR 1100 for Volvo V40, Renault Megane, Toyota Corolla Or Similar,

EUR 1200 for Volkswagen Passat,

EUR 1300 for Volkswagen Passat, Volvo S90 Or Similar,

EUR 1100 for Ford Kuga,

EUR 1300 for Suzuki Vitara, Kia Sportage,

EUR 1300 for Suzuki S-cross,

EUR 1500 for Bmw I3 Automatic Or Similar,

EUR 1200 for Peugeot Rifter 5+2 O Similar,

EUR 1800 for Ford Galaxy,

EUR 1800 for Mercedes Vito-diesel,

EUR 800 for Chevrolet Matiz,

EUR 800 for Toyota Aygo,

EUR 900 for Toyota Aqua Gps,

EUR 1050 for Mercedes A Class,

EUR 950 for Vauxhall Astra,

EUR 900 for Citroen C1 Cabrio Automatic Or Similar,

EUR 1100 for Jeep Patriot, Kia Sorento Automatic,

EUR 1100 for Suzuki Vitara,

EUR 1100 for Equipped Toyota Prado-4wd,

EUR 1100 for Mini Cooper Automatic Or Similar,

EUR 1500 for Jeep Wrangler Cabrio,

EUR 1500 for Mercedes S-class,

EUR 1500 for Ford Kuga,

EUR 1500 for Nissan Qashqai,

EUR 950 for Peugeot 301 Diesel Or Similar,

EUR 950 for Citroen Berlingo 7 Seater Diesel Or Similar,

EUR 950 for Nissan Nv200 Evalia 7 Seater Diesel Or Similar,

EUR 1100 for Ford Mondeo,

EUR 1100 for Fiat Qubo, Peugeot 508 Estate&automatic Or,

EUR 1500 for Fiat 500 Convertible,

Third Party Liability Insurance Excess:

EUR 0

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.3 mi from Heraklion Airport

53.1 mi from Sitia Airport

59.8 mi from Chania Airport

Other Landmarks

72.3 mi from Agios Dimitrios Church

FIND ME A CHEAP RENTAL

Map view of SURPRICE RENT A CAR Store Location

coordinates: 35.336087 25.172282

Guest Reviews

Total points： 6.7 / 10 Average

Vehicle condition: 3.6
Vehicle cleanliness: 4.5
Spaciousness: 5.0
Counter staff: 6.5
Pick-up location: 4.5
Drop-off location: 5.4
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Dee
Crete
4.7 /10 Average
Reviewed: Sunday, September 21, 2025
the babychair was dirty and needed to be cleaned, the car wasnt a new one and engine management light and oil light kept flashing on and off, worrying especially when in a foreign country and no idea how to speak the local language. also there was many additions to the price quoted that pushed the cost way too high. also no directions and was not easy to find the site.
Read More >
J.Wragg
Crete
7.3 /10 Good
Reviewed: Sunday, September 21, 2025
Didn’t get met at the arrival hall barrier and had difficulty in locating pick up office.
Read More >
M.Taylor
Crete
5 /10 Average
Reviewed: Sunday, September 21, 2025
Car was old and various things did not work well. Passenger seatbelt did not tension, central locking did not work, and made a noise when cornering to the right. Worst car I have ever rented
Read More >
Anonymous
Crete
3 /10 Poor
Reviewed: Sunday, September 21, 2025
Difficult to find the pick up point, car a banger, clutch on the way out, couldnt get reverse gear, door lock passenger side inoperable, driverscseat wouldnt recline need i go on . . . .
Read More >
Anonymous
Crete
7 /10 Good
Reviewed: Sunday, September 21, 2025
When I arrived due to a delayed flight I had to pay an out of hours fee of 24.50, which was something outside of my control and was in no position to inform Surprice about. Additionally when we got there, my car was a Kia Picanto, nothing like a fiat 500 in the sense it was about 15 years old, done 120,000 miles and had blemishes all over it. Additionally there was no rear mirror wind screen wiper, the air con was non existent and the cigarette lighter would pull out when you tried to plug something in. That said, the little car did alright on the island and blended in, it had a lot of charm about it (we called it Dobby) from its amusing horn to extreme lack of power, it has left a number of talking points. The actual service eon pick up and drop off was both very polite and smooth and would probably use surprice again, just be a bit clearer on the car you're offering
Read More >
L.Parsons
Crete
4.3 /10 Average
Reviewed: Sunday, September 21, 2025
Car was 20 years old and stank.
Read More >
Anonymous
Crete
8.3 /10 Very good
Reviewed: Sunday, September 21, 2025
Friendly staff at both checkout and drop off. Car seats for children could be higher quality.
Read More >
g.aharon
Crete
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The first car we got was in poor condition. it had a safety issue with steering. The car was NOT suppose to be available to customers at all.
Read More >
A.Cox
Crete
7 /10 Good
Reviewed: Sunday, September 21, 2025
it was not the requested car, clutch worn out, the interior was badly damaged
Read More >
Amy Jordan
Crete
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Renting a car abroad was a great experience!
Read More >
Boris Robert
Crete
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Overall, very satisfied.
Read More >

More Car Rental Brands at Heraklion Airport

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What's the address of the rental location?

Heraklion International Airport N. Kazantzakis 71601 Heraklion Crete (35.336087 , 25.172282)

What is the Telephone Number?

+302810286169/ +302810334097

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The SURPRICE RENT A CAR - Heraklion Airport car rental location is located out of the airport

You can arrive of SURPRICE RENT A CAR - Heraklion Airport car rental by free shuttle bus.

How to Return to the Store, Car Park or Key Box & After Hours Return Instructions?

Please check with the branch staff about the return location and time.

What are the Accepted Cards as Payment Methods for this Car Rental Store?

Can I Pick up Rental Cars with a E-voucher?

A print-out voucher is more accepted in this store.

What are the Driver Age Requirements for this Car Rental Store?

20 - 99 years old

Young Driver Fee applies at 20 - 23 years old with charge of EUR 10 per day approximately.

Senior Driver Fee applies at 73 - 99 years old with charge of EUR 10 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Store?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)
Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

EU/EEA Driving License
EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

*Driver's license, passport, and IDP must be issued in the same country.
For local renters, you need to bring:

Full driver's license issued in Greece

Additional Extras

GPS rental EUR 5/day
Provided by the local stores. Usually, interface and voice are of the local language.
Winter tires rental EUR 3/day
Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.
Infant car seat rental ERN 2/day
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
Child car seat rental EUR 2.48/day
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
Child booster seat rental EUR 2/day
Recommended for children weighing 40-80 lbs /18-36 kg

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports
0.3 mi from Heraklion Airport
53.1 mi from Sitia Airport
59.8 mi from Chania Airport
Other Landmarks
72.3 mi from Agios Dimitrios Church

SURPRICE RENT A CAR, Heraklion Airport Car Rental

Best Price Car Rentals at Heraklion Airport(HER)

Toyota Aygo

Collision Damage Waiver & TP

Citroen C1

Collision Damage Waiver & TP

Suzuki Alto

Collision Damage Waiver & TP

Hyundai i10

Collision Damage Waiver & TP

Seat Ibiza

Collision Damage Waiver & TP

Ford Fiesta

Collision Damage Waiver & TP

Hyundai i20

Collision Damage Waiver & TP

Peugeot 308

Nissan Micra

SURPRICE RENT A CAR - Heraklion Airport Information, Car Rental Instructions & Policies

Address

Telephone

Pick-up Instructions

Drop-off Instructions

Opening Hours

Deposit

Accepted Cards

E-voucher

Age requirements

Driver's License Requirements

Additional Extras

Cross Border

Must-not:

Cross Islands

Excess

Fuel Policy (what does it mean)

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Pay for Car Rentals with Crypto

More Car Rental Brands at Heraklion Airport

What's the address of the rental location?

What is the Telephone Number?

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

How to Return to the Store, Car Park or Key Box & After Hours Return Instructions?

What are the Accepted Cards as Payment Methods for this Car Rental Store?

Can I Pick up Rental Cars with a E-voucher?

What are the Driver Age Requirements for this Car Rental Store?

What are the Driving Licence Requirements to Rent a Car from this Car Rental Store?

For foreign renters, you need to bring:

For local renters, you need to bring:

Additional Extras

GPS rental EUR 5/day

Winter tires rental EUR 3/day

Infant car seat rental ERN 2/day

Child car seat rental EUR 2.48/day

Child booster seat rental EUR 2/day

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports

Other Landmarks