HERAKLION AIRPORT CAR RENTAL REVIEWS

Very easy to pick up the car, quick process, and great service.

The car I rented at Heraklion Airport in Crete was the worst out of the four rentals I had on this trip. The car was small and old, almost like a semi-automatic with very basic features. It only had a radio and nothing else. It didn’t even have automatic headlights. I forgot to turn off the headlights once, and the next morning the battery was dead and the car couldn't start. Even a low-end car from 10 years ago would be better. The staff claimed it was a two-year-old car, but it had over 40,000 kilometers on the odometer, and the paint was cracking. On slopes, you have to press hard on the gas pedal, otherwise, the car would roll back.

Repetiré con esta compañía

Satisfied

The service attitude is acceptable.

Overall, very satisfied.

Overall, I am very satisfied. The car was in good condition, the service was excellent, and they answered all my questions without trying to upsell anything.

The process for picking up and returning the car was smooth, and we received a free upgrade to a newer Nissan SUV, offering excellent value for money.

Contacting Acarent without a phone is hard.

Price drop was great and saved us money.

Sehr freundliches Personal. Komplikationslose Rückgabe. Hatte früher schlimme Erfahrungen mit Mietautos in Kreta. Gerne wieder Budget in Heraklion!

Very good experience with Centauro. Guy at counter was very helpful.

Good booking site.

Acarent were little short of excellent. V good value, efficient and helpful. Only negative was that we were told they were in the terminal but in fact they had a courtesy bus to their depot. Luckily we found it as the airport has scores of car hire desks outside.

Excellent

Very satisfied

The process was quick and smooth.

Renting a car abroad was a great experience!

Satisfactory

Satisfied

When picking up the car, the staff clearly explained the process and let me decide. Their attitude was great. During the return, the service was excellent, and the process was completed in under 5 minutes. Overall, the car performed well and was in great condition.

Everything is good, except the store is not located inside the airport. It's about less than 1km away, and there is a shuttle bus for transfers. However, with dozens of car rental companies at the airport, it's quite surprising that a big company like Europcar does not have an airport branch. That said, the environment of the store outside the airport is much better.

There are no direct-operated outlets on Crete Island, and this was not disclosed in advance when selecting cars during booking, which resulted in a significant waste of time during pickup.