BUDAPEST AIRPORT CAR RENTAL REVIEWS

Overall review: Simply amazing! Convenient, hassle-free, safe, and reassuring! Before going abroad, I read various posts about 'things to avoid' and 'common pitfalls,' which made me quite nervous, worrying about potential problems—after all, losses of several thousand euros are not a small deal. To my surprise, everything went smoothly. The staff handling pick-up and drop-off were excellent, and the process was quick. I returned the car locally on the evening of July 31, and the pre-authorization deposit was refunded by 1 AM domestic time. The refund was so prompt that I only noticed it days later when checking my account. Honestly, before the deposit was refunded, I was still concerned about the 'issues car rental companies might bring up' mentioned by others, but when the full deposit was returned, I finally breathed a sigh of relief. With that, my European trip concluded perfectly!

It's inconvenient to contact the car pick-up at the airport. The phone number provided connects to the headquarters, and getting transferred to the local branch takes a long time. I waited for quite a while.

Excellent service.

Friendly service

Better than I expected. Hungarians might seem a bit aloof and not very enthusiastic, but the process of picking up the car went smoothly overall. Got a Passat wagon, which fit 4 adults, 1 child, 4 suitcases, and some carry-on luggage comfortably.

Satisfied

This car model is more suitable for a self-driving trip for two people, with fuel consumption of less than 4 liters. Overall, the cost-performance ratio is quite high.

Fairly good.

It's okay.

Very satisfied

The rental company is quite decent. Everything was normal. I clearly rented a Ford Focus station wagon, and the QEEQ website also showed only this model within the same category. However, when I arrived, the rental company only provided me with a Kia station wagon.

The staff was very patient, asking which countries we planned to visit, explaining how to purchase highway tickets and how to access parking lots. There was no pressure to buy insurance, and they clarified it wasn't necessary. Most importantly, their English was excellent, which is rare since many people in Europe don't speak understandable English.

It's okay. Since I was in a hurry, I felt the receptionist was not very experienced.

Pickup was very quick, existing scratches on the car were recorded, no unnecessary upselling. Car return inspection was straightforward, no intentional difficulties or unreasonable claims.

The service was excellent.

The staff member's attitude was excellent. Although there were some minor communication difficulties, he was patient and tried his best to express himself. Since we upgraded to full insurance at the counter, the return process was extremely smooth. After the two staff members carefully inspected the car, the deposit was unfrozen on the same day. By the second day, the deposit had been successfully returned to my card. The car we received on-site was a Toyota Corolla Cross 1.8L, and it was almost brand new.

This is a local car rental company with a very good attitude. When returning the car, I directly contacted the staff, and the deposit was refunded in less than 48 hours.

Very satisfied. The Hungarian guy who helped us was very thorough in explaining the highway fee process and recommended its use.

Although the car model was changed, overall everything was great. The service was efficient and friendly.

I chose Schiller for the first time, likely because Hungary is close to Bosnia, ensuring smooth entry into Bosnia. The airport pickup counter staff was professional, refused to use any translation tool (which isn’t allowed), and explained everything clearly and thoroughly. The parking team for car returns was also skilled, polite, and even helped retrieve a forgotten portable speaker left in the car.