Overall review: Simply amazing! Convenient, hassle-free, safe, and reassuring! Before going abroad, I read various posts about 'things to avoid' and 'common pitfalls,' which made me quite nervous, worrying about potential problems—after all, losses of several thousand euros are not a small deal. To my surprise, everything went smoothly. The staff handling pick-up and drop-off were excellent, and the process was quick. I returned the car locally on the evening of July 31, and the pre-authorization deposit was refunded by 1 AM domestic time. The refund was so prompt that I only noticed it days later when checking my account. Honestly, before the deposit was refunded, I was still concerned about the 'issues car rental companies might bring up' mentioned by others, but when the full deposit was returned, I finally breathed a sigh of relief. With that, my European trip concluded perfectly!
Carwiz experience wasn't bad, since it was a car hire for six days, and with young kids so therefore I wanted the safest routes.
Pick up had a few issues. Drop off was fine. Only one staff member behaved slightly off-color, but probably he was having a bad day.
The store service was excellent. It was perfect for our family of 6 with 3 suitcases. The car was new and performed well, especially on mountain roads. We arrived half an hour early and they allowed us to pick up the car without additional charges. Very good attitude.
Local rental company. Booked a Peugeot 3008 but got a compact SUV from Skoda. The car was in good condition, with low mileage. Good power and reasonable fuel consumption. It had CarPlay, which made it convenient for listening to music and using navigation.
The car rental company is not far from the airport, and there is a shuttle bus between the company and the airport. I want to give a thumbs-up to the shuttle driver.
Pickup was very quick, existing scratches on the car were recorded, no unnecessary upselling. Car return inspection was straightforward, no intentional difficulties or unreasonable claims.
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