Overall review: Simply amazing! Convenient, hassle-free, safe, and reassuring! Before going abroad, I read various posts about 'things to avoid' and 'common pitfalls,' which made me quite nervous, worrying about potential problems—after all, losses of several thousand euros are not a small deal. To my surprise, everything went smoothly. The staff handling pick-up and drop-off were excellent, and the process was quick. I returned the car locally on the evening of July 31, and the pre-authorization deposit was refunded by 1 AM domestic time. The refund was so prompt that I only noticed it days later when checking my account. Honestly, before the deposit was refunded, I was still concerned about the 'issues car rental companies might bring up' mentioned by others, but when the full deposit was returned, I finally breathed a sigh of relief. With that, my European trip concluded perfectly!
Loved everything about this rental. The staff were super friendly and helpful, answered all our questions, no hidden fees, no hard-sell on insurance, and the car we got was excellent. We didn’t even have to queue to pick it up. I’d definitely rent from this company again.
After we arrived at the airport, we reached the car rental location without any obstacles and picked up the car smoothly. The staff were very friendly and did not try to upsell any additional insurance.
Overall really happy with the experience. The deposit was refunded just one day after returning the car. I accidentally booked a manual but they gave me an automatic, which was great. The only downside was being charged €36 for Hungarian highway tolls over 12 days—most rental companies usually include domestic highway fees in the price.
Everything was explained really clearly, the reminders were thorough, the service was attentive, the price was fair, the car was in excellent condition, and both pickup and return were super convenient.
The car rental company is not far from the airport, and there is a shuttle bus between the company and the airport. I want to give a thumbs-up to the shuttle driver.
Pickup was very quick, existing scratches on the car were recorded, no unnecessary upselling. Car return inspection was straightforward, no intentional difficulties or unreasonable claims.
First time renting with this company and it was a great experience. No one tried to upsell anything, we just chose full coverage ourselves. The pre-authorized deposit was released on the same day we returned the car, which was impressive.
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