Very satisfied with this driving experience. The staff patiently explained the driving rules and precautions. The one-way drop-off process was seamless, with no unnecessary hassle or extra charges.
No deposit required, and the owner is very trusting. Not even a violation deposit was needed. Any fines were paid afterward. I was fined twice: once for speeding (50) and once for using the bus lane (100). Both were paid later. Very satisfied, as they have a great sense of integrity.
Picking up the car at the airport was very convenient and quick. The terminal is quite small, and the parking lot is right outside. It only takes a two-minute walk to get the car. Returning the vehicle was at the same location. The car was very new, and the overall process was smooth. Great experience.
The staff was very helpful, the rental process was simple and quick. We picked up the car at the airport, returned it at a downtown hotel where they came to collect the car, and they even arranged a free ride in a large vehicle to take us to the airport. Truly grateful!
Very satisfied with this car rental experience. The handover process was simple and reasonable, all completed at the airport parking lot. The staff had a great attitude and could change the handover location according to customer needs.
The overall service was acceptable, but the car was quite old, having already traveled over 100,000 kilometers. It had many dents and scratches, and its condition was quite average. The tire pressure was even insufficient during the trip. Using such a car on mountain roads felt dangerous and unsafe.
The rental car did not include the vehicle registration, making it impossible to travel to visa-free neighboring countries. I only rented for one day, and they refused refunds, claiming scratches and intending to withhold the entire deposit. Completely unreasonable.
The vehicle was decent, but the service attitude was average. I landed at 11 AM and called them, but had to wait for over an hour before they arrived. By the time I got the car, it was already 1 PM, a full 2 hours later. They also charged a cleaning fee when returning the car.
Exceeded expectations, everything went very smoothly. The car was in excellent condition, and the store staff was extremely courteous and helpful. The service alone was worth the rental cost. You can trust them without worry.
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