TBILISI INTERNATIONAL AIRPORT CAR RENTAL REVIEWS

Positive Review

Quite smooth.

Very satisfied

The explanation was thorough, they patiently explained the important details, and the car was in good condition.

Overall, it feels great.

Very good

Very good and trustworthy.

Very satisfied

The process for car pickup and return was efficient, with timely and straightforward communication. The only downside was the condition of the car, which was slightly old.

Very good, I highly recommend this car rental company. They handle issues promptly and have an excellent service attitude! I will choose this company again next time.

Exceeded expectations, everything went very smoothly. The car was in excellent condition, and the store staff was extremely courteous and helpful. The service alone was worth the rental cost. You can trust them without worry.

The car had quite a few scratches and the interior was relatively old, but I guess most cars in Georgia are like this because we saw many heavily damaged cars still being driven on the road. It feels like cars here don’t need annual inspections? Anyway, scratches and such didn’t affect driving, so it wasn’t a big problem. When picking up the car, we requested to add an extra driver, and for some reason, they didn’t charge us for it—maybe it’s free to add an additional driver. There was no aggressive upselling of insurance throughout, and during the car return inspection, they didn’t nitpick (but to be safe, make sure to take photos and videos when picking up the car). Afterward, we waited a month and didn’t encounter any unknown charges. Overall, we were quite satisfied with this rental experience.

They didn't even charge a deposit, helped pay the fines, and gave cash during the return.

Very good, both pickup and drop-off were very quick. The car was parked in the lot to the left as you exit the airport, and the staff provided a parking fee of 5 GEL. After we returned to Tbilisi, the staff came to the hotel to collect the car, which was incredibly convenient.

The staff was not present when I arrived to pick up the car, and the provided phone number was unreachable. I called customer service and had to wait 30 minutes for them to return. They tried to sell me local insurance, even though I told them I had already purchased insurance. They insisted, saying my insurance was from my home country, which would result in slow claims processing and complications in case of incidents. I refused their upselling efforts.

The overall service was quite good.

Very satisfied

Satisfied, provided a detailed explanation of road conditions in Georgia.