The local rental company at Johor Bahru airport was really professional and attentive. Pick-up was quick, and they took the time to clearly explain all the important details. I chose a 2015 model, but the car was very well maintained—clean inside and out with no strange smells.
Both pick-up and drop-off were super convenient since everything is right at the airport. I’ll definitely use R&R again next time.
They added us on messaging ahead of time and clearly walked us through all the important reminders and parking rules. If anything came up, we could just drop a message in the group and they replied really fast. After we got home, they even followed up to check whether we arrived safely—super responsible! The car itself was in good condition, the AC worked great, and it was fairly fuel-efficient. The car was also spotless when we picked it up. Overall, really satisfied.
Pick-up and return were super smooth, the staff were really friendly, explained everything about the car clearly, and even helped us sort out the toll payment issue.
Just a pretty average small company and not very professional. The car was basically out of gas when I picked it up, and I ended up returning it with half a tank left. They even told me to just leave the key on the tire.
It was actually the EUROCAR counter at the airport. Big company, smooth service. I forgot my physical driver’s license but they still let me rent using my IDP. Returning the car was easy too. The car itself was a bit old, but still clean and the A/C worked well.
They let us pick up the car 2 hours earlier with no hassle, and returning it was super smooth too—no extra charges at all. Really impressed, we’ll definitely be back to rent again in October.
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View more >Both pick-up and drop-off were super convenient since everything is right at the airport. I’ll definitely use R&R again next time.
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View more >Everything was excellent, really happy with the whole experience.
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