HERTZ CAR RENTAL REVIEWS IN MALAYSIA

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C.FONG

Malaysia

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2-day rental

Full Size Van | Hyundai Starex or similar

Kota Kinabalu Airport(BKI)

Reviewed: Wed, Nov 13, 2024

“overall good”

About Hertz: 7.0 /10

Car is good

Carl Hobbes

Malaysia

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1 days rental

Kota Kinabalu Airport(BKI)

Reviewed: Wed, Mar 19, 2025

About Hertz: 10.0 /10

The staff were enthusiastic and professional, and the return process was convenient and straightforward.

About QEEQ: 10.0 /10

Nicholas Yule

Malaysia

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1 days rental

Kuala Lumpur International Airport(KUL)

Reviewed: Wed, Feb 5, 2025

About Hertz: 8.0 /10

The lady at Hertz was very nice. My original booking was for a Honda City, but she generously upgraded me to a Hyundai Santa Fe.

About QEEQ: 8.0 /10

Lou Benjamin

Malaysia

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1 days rental

Reviewed: Tue, Feb 20, 2024

About Hertz: 10.0 /10

The pickup process was fast and the staff were very friendly. It was the Chinese New Year holiday, and they provided overtime service.

About QEEQ: 8.0 /10

Drew Berkeley

Malaysia

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1 days rental

Kuala Lumpur International Airport(KUL)

Reviewed: Tue, Aug 6, 2024

About Hertz: 10.0 /10

Pretty good

About QEEQ: 10.0 /10

Eileen Eveline

Malaysia

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1 days rental

Reviewed: Thu, Feb 22, 2024

About Hertz: 10.0 /10

Very satisfied

About QEEQ: 10.0 /10

Alberta Job

Malaysia

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1 days rental

Kota Kinabalu Airport(BKI)

Reviewed: Thu, Dec 19, 2024

About Hertz: 10.0 /10

When I arrived, Hertz was the only company with customers. There was someone completing their process ahead of me. An employee from Thrifty came over to assist, and everything was arranged fairly quickly.

About QEEQ: 8.0 /10

Frederica Anne

Malaysia

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1 days rental

Kuala Lumpur International Airport(KUL)

Reviewed: Thu, Aug 14, 2025

About Hertz: 10.0 /10

Very satisfied, but there was only one staff member, so the car pickup process took some time.

About QEEQ: 10.0 /10

Tess Obadiah

Malaysia

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1 days rental

Kuala Lumpur International Airport(KUL)

Reviewed: Sun, Nov 3, 2024

About Hertz: 10.0 /10

Good service attitude and new car models.

About QEEQ: 10.0 /10

Joyce Funk

Malaysia

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1 days rental

Kuala Lumpur International Airport(KUL)

Reviewed: Sun, Aug 10, 2025

About Hertz: 10.0 /10

Extremely satisfied.

About QEEQ: 10.0 /10

Mavis Sandy

Malaysia

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1 days rental

Reviewed: Sat, Oct 19, 2024

About Hertz: 10.0 /10

Very good

About QEEQ: 10.0 /10

Alexia Reade

Malaysia

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1 days rental

Kota Kinabalu Airport(BKI)

Reviewed: Sat, Jul 19, 2025

About Hertz: 10.0 /10

The vehicle was in good condition, and the response to the flat tire was prompt.

About QEEQ: 10.0 /10

Carol Hamlet

Malaysia

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1 days rental

Penang Airport(PEN)

Reviewed: Sat, Feb 24, 2024

About Hertz: 10.0 /10

Satisfied

About QEEQ: 8.0 /10

Ryan Malan

Malaysia

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1 days rental

Kuala Lumpur International Airport(KUL)

Reviewed: Mon, Sep 1, 2025

About Hertz: 8.0 /10

Not many people, but the wait wasn't too long.

About QEEQ: 10.0 /10

Ternence Theresa

Malaysia

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1 days rental

Reviewed: Mon, Jul 29, 2024

About Hertz: 10.0 /10

Excellent!

About QEEQ: 10.0 /10

Drew Berkeley

Malaysia

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1 days rental

Kuala Lumpur International Airport(KUL)

Reviewed: Mon, Dec 30, 2024

About Hertz: 10.0 /10

Satisfied.

About QEEQ: 10.0 /10

Avery Morris

Malaysia

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1 days rental

Reviewed: Mon, Aug 4, 2025

About Hertz: 10.0 /10

The overall service was excellent. They explained the basics of operating the car, how to open the fuel cap, which type of fuel to use, the exact location of the return office, and who to contact and what to do in case of an accident. Everything was thoroughly explained. The car was spotlessly cleaned, both exterior and interior. The vehicle's mileage was around 27,000 kilometers, which was reasonable, and the engine power was sufficient.

About QEEQ: 10.0 /10

Allen Bertram

Malaysia

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1 days rental

Kuala Lumpur International Airport(KUL)

Reviewed: Mon, Aug 12, 2024

About Hertz: 10.0 /10

Very good! T1 car rental company is the only one with a guest lounge where you can sit in air conditioning while waiting for paperwork to be processed. I arrived at T1 but mistakenly set my pickup location to T2. The staff at T1 directly handled it for me and even upgraded me to a Mitsubishi Outlander. Both pickup and drop-off went smoothly.

About QEEQ: 10.0 /10

Wayne Franklin

Malaysia

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1 days rental

Kuala Lumpur International Airport(KUL)

Reviewed: Fri, Aug 9, 2024

About Hertz: 10.0 /10

Very good, very satisfied.

About QEEQ: 10.0 /10

Omar Eipstein

Malaysia

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1 days rental

Reviewed: Fri, Aug 22, 2025

About Hertz: 10.0 /10

Very convenient and efficient

About QEEQ: 10.0 /10

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