MERGE CAR RENTAL CAR RENTAL REVIEWS IN MALAYSIA

So far very good. The personnel texted me on arrival on car delivery time. And true enough, the car was delivered on the time that I requested. The entire process completed less than 10 minutes.

Always easy to find the car that you need and a trusted partner.

The service was excellent. From selecting a car to picking up at the hotel or train station, everything went smoothly. Great!

Car fine for the job. Wiper blades were replaced quickly on request - thank you

Good, no issues

Difficult to find the rental spot as it was not clear on my booking that I had booked through merge. In addition, it took a long time to complete the PayPal process and an easier and more efficient process for taking the deposit should be put in place.

Good Customer Services.

Handover was easy and good. My credit card was charged twice and before i even noticed that Azid contacted me, informed me about the issue and transferred the money back immidiately! Nice service.

No storefront, but the company contacted two days in advance to arrange pickup. Late return was allowed, and after returning the car, I stayed near the airport. The staff was very thoughtful and let me park the car at the hotel so they could collect it.

Clearer signboard on pick up n drop off to ease hirers like us

Value for money. Good price.

Good that they are in contact with us prior to the trip, it made communications on the actual day easy. Good that everyone can use WhatsApp too.

The AV system in the vehicle was not working..

車がアップグレードされていた。ただ、貸与会社が、MERGEではなく、そこから委託を受けていると思われる現地ツアー会社であった。

アプリにて毎回利用しています。

The service was good. Our flight arrived around 10:30 PM and they waited for us.

Satisfied

Mr Azuan is awesome. He contacted me 2 weeks before my trip. He was very clear on the steps and procedures. The car was superb. It was super clean and in superb condition. Fresh out of the oven.

Price drop didnt had any effect. As the price didnt really drop. The booking was smooth.

Car meet expectation

Rental car engine with weird noise and wiper was broken

Very satisfied. Make sure to call the number provided in the system when you arrive at the airport. The arrival area has two levels; we usually exit the plane at the first floor and need to go up to the second floor to find gate 5. They prefer Visa cards without the UnionPay logo, but in practice, cards with the UnionPay logo work just as well. Overall, I am very satisfied. My basic English was not an issue as they use translation software to help you.